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Development image of Folio London at Royal Wharf, E16

Folio London at Royal Wharf, E16

14th

Ranked 14th out of 15 in Royal Docks

By Folio London

3.18

(15 reviews)

Folio London own and manage 265 apartments to rent at Royal Wharf by Ballymore. The development is located next to the River Thames and set between Lyle Park and Thames Barrier Park, with Pontoon Dock DLR station only a minute’s walk away. Westfield Shopping Centre is only 12-minutes away on the DLR.

Facilities

  • Communal gardens

  • Concierge

  • Gym

  • Lounge

  • Parking

  • Pet friendly

  • Swimming pool

  • Folio London

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Latest Reviews

3.18

15 total reviews

Stats

Overall

3.33

Facilities

3.80

Design

3.93

Location

4.07

Value

3.07

Management

2.33

Viewing 1-5 out of 15
Design of the building is lovely

Charlotte G (Tenant)

Verified Resident

Mar 2023

The overall design of the building is lovely, great interior design and aesthetically pleasing buildings on the wharf. We've had a few minor things needing fixing in the apartment, we used to get things fixed very promptly but over the last year or so this has slowed down significantly therefore takes a few weeks to fix. Concierge is great if you need anything, just wish there was a concierge per building as it would reduce the amount of anti social behaviour happening.

Please tell us about the good and bad aspects of living in your local area:

Amazing range of shops, cafes, restaurants, pub as well as amazing facilities such as the gym & pool. However, the gym is always super busy and the pool/ spa facilities are always breaking/ closed therefore I hardly use it because of this. There's been an increase of targeted crime in the area i.e. post theft/ phone theft which hasn't been the nicest part of the last year.

How has the building management responded to any problems or issues you have raised:

Yes they have, they were very prompt initially, but over the last year or so this has slowed down significantly therefore takes a few weeks to fix.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how busy the gym was/ the pool & spa facilities not working regularly - the area is always sold with these facilities in mind but fail to tell you that actually they're not a bonus.

4

Facilities

4

Design

4

Location

1

Value

2

Management


Increasing fees

JB (Tenant)

Verified Resident

Mar 2023

The landscaping is maintained really well and is always kept well, however pathways, cleanliness and general building management is not maintained very well at all by ballymore. The communal areas are also needed a lot of work with doors, cleanliness and upkeep

Please tell us about the good and bad aspects of living in your local area:

Plenty of cafes and park space but really lacks in a good supermarkets and is being targeted for theft and crime at the moment

How has the building management responded to any problems or issues you have raised:

Fairly prompt to address the issue but they very rarely get solved

Please share one thing (or more) which you wish you had known before you moved in:

The buildings being built infront and how much rent was going to increase

3

Facilities

4

Design

4

Location

2

Value

2

Management


Modern and Sleek

Matthew (Tenant)

Jul 2022

The design of the building is great as with other new builds of the type. Facilities are as advertised. Building and property management have both been top marks when needed however with this property there have not been many issues so far for us living here.

Please tell us about the good and bad aspects of living in your local area:

Exactly as advertised originally to me. There is very little antiscoail behaviour and some good locals

How has the building management responded to any problems or issues you have raised:

We have had very few issues however they have all been responded to

Please share one thing (or more) which you wish you had known before you moved in:

The transport - always look up the length of your commute!

4

Facilities

4

Design

5

Location

5

Value

5

Management


Up and coming but poor development managers

Joshua Brown (Tenant)

Verified Resident

Jun 2022

Vibrant with loads to do, just let down by theft, upkeep and drug use. Facilities such as the pool and clubhouse also have constant issues. Small things but add up to a lot for the money we pay. Could do with an overhaul especially with the money being paid into the area

Please tell us about the good and bad aspects of living in your local area:

Really good up and coming vibrant area but Ballymore are awful for assisting in building security and upkeep which is a shame. Great amount of shops coming into the area but could do with another supermarket

How has the building management responded to any problems or issues you have raised:

Very slow since we moved to a different building and poorly managed

Please share one thing (or more) which you wish you had known before you moved in:

Overkill in price increases and that our view would disappear

3

Facilities

3

Design

5

Location

3

Value

2

Management


Great location but could be improved

Joshua B (Tenant)

Verified Resident

Jan 2021

Really nice development close to the river front with good views of the city. Security is not very good in the area and the building quality let it down massively which is a shame. Area will be much better when they eventually fill all the empty retail units.

Please tell us about the good and bad aspects of living in your local area:

Good mix of food outlets and amenities in the area. The only issue is a very small Sainsbury’s for the size of the development

Please share one thing (or more) which you wish you had known before you moved in:

Great local cafe in triple 2

Please share one thing (or more) which you would change about your development:

Better build quality and security - far to many thefts in the area and constant poor build quality leads to the same things being dug up and re done

4

Facilities

2

Design

5

Location

3

Value

1

Management

Manager response

Dear Joshua, Thank you for taking the time to share your feedback on Royal Wharf, we will take on all your valued points raised and will use these to ensure that we continue to improve the service. Royal Wharf has CCTV cameras across the whole of the development, with 24-hour recording and cover by a team of security staff based at the management centre, any evidence found is relayed directly to the local police and this has resulted in 3 convictions, which has resulted in lower crime numbers. As with any new development, there can be some teething issues that we will continue to communicate with the construction teams. Thank you once again for your valued feedback and if you have any further feedback please feel free to contact the Residential Services Manager. Best regards, Phillip Minns Resort Director Royal Wharf

Posted by

Phill Minns, Resort Director

Feb 2021


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Folio London at Royal Wharf, E16

14th

Ranked 14th out of 15 in Royal Docks

More developments in Royal Docks