Fizzy Canning Town, E16

Moved in recently renting process was very smooth. The reason for writing this review today however is when moving in turns out my furniture was delivered to another flat this would be a nightmare in most cases however in mine Zainab fixed this within seconds she sat me down made sure I was ok and started moving furniture within 5 minutes (heavy furniture TV stand dining table mattress and so on) did offer help but she insisted not to. The only thing that was moved solo was the bed frame which I believe I need to thank Kelson for. Just to say a massive thankyou to you both for going over and beyond so it was a smooth move in.

The flat itself is modern, clean, and well-maintained, providing a comfortable living space with all the necessary amenities. The living room is spacious, with large windows that let in plenty of natural light, creating a bright and airy atmosphere. The kitchen is fully equipped with up-to-date appliances, making it easy to prepare meals. The bedroom is cozy and quiet, offering a good night’s sleep. The bathroom is clean and features modern fittings. One of the standout aspects of this experience was the agent - Sajid Lodha. They were incredibly helpful from start to finish. The process of arranging the viewing, signing the lease, and moving in was smooth and stress-free, thanks to their professionalism and clear communication. They were quick to respond to any questions I had and were always available to assist with any issues, no matter how small. Their friendly, approachable manner made a big difference and added to the overall positive experience.

Fizzy East 16 is an absolutely amazing property to live in, with great facilities and a wonderful team to look after you. Mark (who is the facilities manager) and his team are such lovely, kind and incredibly helpful people. They provide amazing support for tenants, organise entertainment and take great care of the property! I really enjoy living here, and it wouldn't be possible without such a great team. There are other perks of living here, of course - having a nice gym, communal space to work and relax, lovely outdoor garden, car parking, gorgeous views. Great location and easy commute for perfect city life. You name it, and this place has it! And of course, the flats are beautiful, furnished to a great standard, with a great layout and lots of space. I definitely recommend getting a flat higher up for the stunning view.

Most of the things are good except for: Not allowing glass in the recycling bin is a total childish attitude that I hope gets changed at some point, as you could speak with the council to modify this or even have an individual bin for this downstairs: putting this on the actual tenant isn't fair/ethical. Some repairs take way too long or nobody really takes action on those (like water leaks that even if it's slowly or in the rainy season, will only grow and contiue damaging the properties)... Either way, what MUST be improved is communication, as on many cases the tenants are left in the dark and that's by far the worst thing to do (even an email saying that something won't be addressed or that it will take long is better than nothing). Please be aware, Mark and the team (especially Jason) are really good in what they do. Without people like them and some of the engineers, the building would be in a really bad situation.

I have lived there for nearly 3 years and the whole management service level is decreasing. I am no longer feeling supportive. (1). fizzy is advertised as dog friendly, but the sky garden in Fizzy Canning Town does not allow any pets in. (2). The maintenance service is poor. My flat kitchen floor tile was damaged because of the pipe flooding in 2023 October. it's been nearly 5 months, and no replacement part coming and I am worrying that I need to continue living in a damaged flat for another 6 months. A quality living space is very important to me.