Folio London at New Garden Quarter, E15

Please tell us about the good and bad aspects of living in your local area:

The location is great, transport wise absolutely perfect. Bit of noise from the traffic at rush hour on the Leyton Road side of New Garden Quarter but overall a great spot. Quick walk to Lidl or Waitrose or the Westfield, or Olympic Park and Hackney and the canal/Victoria Park, 10/10.

How has the building management responded to any problems or issues you have raised:

The management company has not gotten back to us on the matter, and keep delaying the issue.

Please share one thing (or more) which you wish you had known before you moved in:

That we are locked in to the hot water provider who are exploitative and we're unable to change as a development.

Please tell us about the good and bad aspects of living in your local area:

The location is extremely convenient with Westfield, Stratford Mall and East Village all within a 5 minutes walk. There’s lots of parking underground although I’m not sure about the cost. Every week there’s maybe one or two food vendors within the garden space which is good for that community vibe.

How has the building management responded to any problems or issues you have raised:

Building management are very cooperative and friendly

Please share one thing (or more) which you wish you had known before you moved in:

It’s good to know that there’s a gym in the complex

Please tell us about the good and bad aspects of living in your local area:

Location is excellent, East village is lovely and has a nice park, Stratford not so much. Travel links are great.

How has the building management responded to any problems or issues you have raised:

I had repairs carried out. I flagged the issue of a rodent infestation that has been mentioned by numerous tenants but never received a reply.

Please share one thing (or more) which you wish you had known before you moved in:

I was pleasantly surprised by East Village and all the amenities in the area. Although it’s not as pleasant on the Stratford side and can be quite dangerous.

Please tell us about the good and bad aspects of living in your local area:

NGQ is very centred on Stratford, there are many transportation options, Westfield is 5 mins walk away, many grocery stores options available, also we have very nice neighbours in the building but parking is not convenient, Leyton Road side of the building is not very safe also too loud. But overall I enjoy living here.

How has the building management responded to any problems or issues you have raised:

Yes, they respond on time most of the time. But unfortunately, we have an overpriced heating charge, they couldn’t solve this issue for more than a year now, this is our biggest issue in this house.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the heating would be overpriced. We paid an unfair amount of money just to use hot water and heating.

Please tell us about the good and bad aspects of living in your local area:

It’s located in Stratford. Quad is a magnet for anti-social behaviour. Access road into the development is very poor with lots of servicing vehicles.

How has the building management responded to any problems or issues you have raised:

They respond to queries almost immediately. Great at sorting out problems whether it be litter, neighbour concerns, anti-social behaviour, noise problems etc.

Please share one thing (or more) which you wish you had known before you moved in:

District heat network hot water system seems to be a monopoly.