Rathbone Market, E16

Lived in part of Rathbone market, at Maud Street for 4 years from 2018-2022. The property started well with good management from Savills. The in site manager was responsive. But when they were ousted a year or so before I left, the new lot were truly, truly terrible. No on site in person manager, impossible to get a response from, didn't understand what a deposit was or what inventory meant or how to take a meter reading. Truly a joke and felt glad to leave before the whole development went to pot. It could've been nice but clear that things like the gardening and management of communal area as the original development clearly intended will fall by the wayside.

Rathbone East is a really modern development in Canning Town. The area is undergoing a lot of regeneration, with hundreds of new flats being built, so in the next few years it’s likely to have a brilliant community feel.

The building is great - everything is very modern. But we have been renting for 2 years and have noticed cracks forming along the walls, and signs of mould coming out on the walls. Customer service has been really good and responsive, there is a building team that we liaise with, and with any issues they always sort it out and keep us updated. The maintenance team are also very good in fixing things, doesn’t take them long at all. The only complaint I have is that the lift seems to break quite frequently, but again, is fixed very fast.

The development is sleek and modern and I like that there is an on site property manager. I also admire the attempt at social events organised. However the quality of work done and products used within the property are not of high enough standard and the constant ongoing maintainence is a real hinderance to residency.

The site is generally good, good location that has convenient transport links. The building finishing is well done to a decent standard.. The shortfall is the property agent, R&R, has been disappointing on many fronts. The annual service charge for maintenance is 60% more than the sales materials, which translates to >1.5k expenditure. All complaints have been ignored, and the developer EcoWorld, completely aware has let it happen. So the negatives have far outweigh the positives.