Verde House, CR0

Please tell us about the good and bad aspects of living in your local area:

Amazing location with good transport links to basically anywhere. Close to the supermarkets and bars and restaurants.Big minus - no parking.

How has the building management responded to any problems or issues you have raised:

Building management most times is not responsible and lacking communication.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how poor building management will be. It’s a shame because apartments are beautiful but communal areas are very poorly managed.

Please tell us about the good and bad aspects of living in your local area:

The local area is fine, there’s a tram stop right outside the door which is handy when it rains to get to train stations. East and west croydon are 5-10 mins walk away. Lots of shops and so on. Bin collections often missed, lots of traffic noise from major road outside, lots of parcels stolen from lobby, optivo do very little about broken door which lets people in.

How has the building management responded to any problems or issues you have raised:

Very rarely respond, need to be chased multiple times before following up. Never communicate when repairs happen or will happen, don’t care that parcels are stolen. Never fix the door which is the MAIN PROBLEM. They are a nightmare and the worst building management I have ever experienced. I feel sorry for those that pay service charge as they are being completely and utterly ripped off.

Please share one thing (or more) which you wish you had known before you moved in:

That the road gets very busy at peak times and is quite loud the higher you go. I might have gone for a lower flat if I’d known.

Please tell us about the good and bad aspects of living in your local area:

All of the shops of central Croydon are minutes away with a fairly large Lidl only 3 minutes walk from the property. Lots of bars nearby, including the fantastic Mr Fox bar (their cocktails are great!) There is Wandle Park nearby, and IKEA and various other ‘big box’ stores are about a 25 min walk/5 mins by tram away. There is a tram stop heading into Croydon and beyond outside the flat which is handy. However if you are on the side of the flat facing it, the rails can be quite squeaky! Parking is available opposite the flat, it costs about £17 for overnight. Traffic noise is again quite loud if you face the road, which is a 6 lane freeway. But, you get used to it.

Please share one thing (or more) which you wish you had known before you moved in:

The road noise at weekends is quite loud all night (however with window seals fixed this should ease) I wish I’d known the boiler cupboard was in the kitchen, so I could have planned my kitchen storage better!

What is the best feature of your home:

High ceilings, large living space, lots of storage, large modern bathroom, all white goods provided, brand new.

Please tell us about the good and bad aspects of living in your local area:

This development is in a great area, really close to tram, bus and train links into Central London and further a field. It’s very close to local shops and Croydon Shopping centres Central and Whitgift. There is a good number and mix of bars and local pubs. There are a number of local parks which are in walking distance or a bus ride away including Wandle park and Lloyd’s park. Living on the street is great, minimal noise from the street and I have never heard a neighbour since I have been here (4 months now) The bins are collected regularly and there are plenty so there is always somewhere to put your rubbish, the only downside is there is limited parking on the development but there is a paid car park very close which is reasonably priced for any visitors you may have.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known who all my utilities suppliers were as it has taken a while to find out or an account be set up for me.

Please share one thing (or more) which you would change about your development:

The door access for deliveries- to be able to delivered to the door without having to go down and let the delivery man in, in person. Also being able to have access to all of the floor I live on from both entrances.

Please tell us about the good and bad aspects of living in your local area:

Shops are very close. Great that the tram is just in front - east access.

Please share one thing (or more) which you wish you had known before you moved in:

Parking facilities

Please share one thing (or more) which you would change about your development:

Window inside the toilet as it would have been good.