Simple Life at Hollystone Bank, WA7

Please tell us about the good and bad aspects of living in your local area:

Runcorn is slightly run down but we arr from the area and we knew this already, the warehouse at the back of our home can be loud at times but all in all its a great home

How has the building management responded to any problems or issues you have raised:

They respond fast and informative but slow at actioning the repairs.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really.. our family members already had a property in st helens

Please tell us about the good and bad aspects of living in your local area:

I stay at Holystone Bank development in Runcorn and it’s the most beautiful and convenient location. Having high street nearby is very convenient for groceries, shops and pubs. Canal and river view is beautiful to look across. The only downside is sometimes the smell from the factory across the river is too much.

How has the building management responded to any problems or issues you have raised:

Property management have been very helpful whenever we needed any fix or with any queries.

Please share one thing (or more) which you wish you had known before you moved in:

Only thing I can share is the view is amazing from the development.

Please tell us about the good and bad aspects of living in your local area:

Amazing, we are so close to everything here. We are right on the water front which is beautiful. Shops and pubs are all local and also so is the train station and the bridge into Liverpool you can see from our homes.

How has the building management responded to any problems or issues you have raised:

Great i've had a couple of issues raised and they have always been resolved

Please share one thing (or more) which you wish you had known before you moved in:

Simple life really look after there tenants with all the added extras such as santa at christmas and the pizza van which comes

Please tell us about the good and bad aspects of living in your local area:

No shops/bars or any amenities nearby, and very little open space to actually visit. Transport is bad unless you walk 10-15 mins for a bus stop. That being said, it does makes the area quiet and free from traffic.

How has the building management responded to any problems or issues you have raised:

By coming out eventually only to say nothing else they’re willing to do.

Please share one thing (or more) which you wish you had known before you moved in:

That the grass was going to be a swamp and corners were clearly cut when building.

Please tell us about the good and bad aspects of living in your local area:

There isn’t much to do locally to the development I live on. Runcorn is renowned for not keeping up with the time and more things close rather than open.

How has the building management responded to any problems or issues you have raised:

I have discussed this above. It is hard to get things sorted and often various contractors are used which makes communication difficult. Things do get attended to but when I have asked about the 4 years of wear and tear within the house this isn’t discussed. It wojld be nice if things like wood fixtures etc could be repainted as they would be for a new tenant. The lack of things like this makes it feel like there is not reward or positivity for loyal tenants.

Please share one thing (or more) which you wish you had known before you moved in:

What the weather would be like living so close to the waterfront.