Pinnacle at Pontoon Reach, E16

Please tell us about the good and bad aspects of living in your local area:

The food choices are great, transport is good too as stations are a 5 min walk away. There can be loud noise from the road as it is near a main road

How has the building management responded to any problems or issues you have raised:

The building management are helpful and responsive but the landlord we personally had wasn't very nice to deal with as they increased the rent unreasonably per month and also tried to keep our deposit due to standard wear and tear

Please share one thing (or more) which you wish you had known before you moved in:

The flat can be quite dark, sometimes noisy from being above the front door of the main entrance also

Please tell us about the good and bad aspects of living in your local area:

Living in Silvertown, Canning Town, has been a fantastic experience. The range and quality of local shops, especially near Royal Wharf, are excellent, offering a diverse selection of goods and services. The restaurants and bars near the Thames Barrier provide a variety of dining options with stunning riverside views. Open spaces are well-maintained, perfect for outdoor activities and leisurely walks. Transport links are convenient with regular buses and the DLR,l. Anti-social behaviour is rare. Overall, it's a great place to call home.

How has the building management responded to any problems or issues you have raised:

Yes, we had issues with the door not closing and the lift was temporarily not working but these have both now been resolved

Please share one thing (or more) which you wish you had known before you moved in:

I’m glad that developing the area, but the constant noise of builders next door is a little bit unsightly, but I’m hopeful that this will increase the improvements within the area

Please tell us about the good and bad aspects of living in your local area:

Living at the Pontoon Dock apartment for two years has been an absolute delight. The waterfront location offers stunning views, creating a serene atmosphere. The apartment itself is modern, spacious, and well-maintained, providing a comfortable living space. In terms of local amenities, there's a good range of shops, restaurants, and bars nearby, catering to various tastes. The open spaces, including parks and promenades, are perfect for leisurely strolls or outdoor activities. Transport links are excellent, with Pontoon Dock DLR station just a short walk away, providing easy access to the city center and beyond. Parking availability is decent, and bin collections are reliable. Overall, living here has been a wonderful experience, with the positives far outweighing any minor inconveniences.

How has the building management responded to any problems or issues you have raised:

Building management has been responsive and efficient, addressing issues promptly. Although we have had ongoing intercom issues

Please share one thing (or more) which you wish you had known before you moved in:

One insight I gained living here is the sense of community among residents. It's great to have friendly neighbors and participate in building events. Also, be sure to explore the surrounding area beyond just the immediate vicinity; there are hidden gems to discover nearby.

Please tell us about the good and bad aspects of living in your local area:

Ideal location with brilliant transport links to pontoon reach and Canning Town, able to reach central London within 20 minutes. However you also get the luxury of living in a quieter area of London. Thames Barrier park is absolutely beautiful and I feel incredibly blessed to be able to walk five minutes and be walking alongside the Thames. There is ample parking available at a cost of beans are always maintained well. You can hear noise from London City Airport.

How has the building management responded to any problems or issues you have raised:

Yes the building management company has responded to the few issues that we’ve had within a reasonable amount of time. I have no complaints and I feel comfortable that our building management team are doing a great job.

Please share one thing (or more) which you wish you had known before you moved in:

We have lived in East London for quite awhile so there wasn’t necessarily anything that I wish I’d known before I moved in. If you’re familiar with East London this is a great place to live however if you’re moving from a different area it might take some getting used to.

Please tell us about the good and bad aspects of living in your local area:

Redrow has built a beautiful building, some facilities could be better but the ideal location makes it worth it!

How has the building management responded to any problems or issues you have raised:

Yes. - issues are effectively handled within a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

That building works would be taking place directly next door