Fizzy Hayes, UB3

Please tell us about the good and bad aspects of living in your local area:

Hayes is a very diverse area so I enjoy living here. The development is less than a minute walk to the high-street where you’ll find a local Tesco, CoOp, three gyms including a climbing gym and leisure centre with a pool, pharmacies, salons, beauty places and grocery stores selling fresh fruit, veg and ethnic food items. There are also two churches and a mosque 10-15 min walk away. The train station is a 6 min walk away. It’s a relatively quiet development with low traffic as it’s on a one way street and there’s plenty of underground parking. A new local cafe opened up serving sandwiches and good coffee about 4 mins away, but within the development area. Really accessible and great place to live.

How has the building management responded to any problems or issues you have raised:

Quickly, professionally and with a lot of kindness. It’s never your fault which is a breath of fresh air as a tenant, they just want to work with you to get it fixed!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really, the process was very informative. If I’m honest, it’s better than is described on their website. I got the apartment and paid before even seeing it - that’s how reassuring and quick the process was!

Please tell us about the good and bad aspects of living in your local area:

Where the apartment is located is an excellent location considering the proximity to the town center, the train station and the M4 motorway which is a short dive away. At the same time it is away from the noise of the town Centre. The neighborhood has felt safe as well.

How has the building management responded to any problems or issues you have raised:

They are quite responsive when yiu reach out for any issues.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing in particular as they were quite transparent before we signed the contract.

Please tell us about the good and bad aspects of living in your local area:

The best thing about this property is the management team. I would like to give a shout out to Sajid who has always been available for me whenever I have asked for any help. All the members of the team - Sajid, Ha, Kiran & Inga are all very kind and have been doing an exceptional job managing the property.

How has the building management responded to any problems or issues you have raised:

The management has been quite responsive. They arrange visits for the issues as soon as it’s highlighted.

Please share one thing (or more) which you wish you had known before you moved in:

There’s nothing I wish to have known before I moved in

Please tell us about the good and bad aspects of living in your local area:

Facilities are fantastic. I absolutely love 10th floor roof terrace , the design is refreshing and I particularly appreciate the sun loungers, parasols and outdoor seating spaces. The communal co-working space is lovely too. The team are extremely helpful and kind, making sure everyone is well looked after.

How has the building management responded to any problems or issues you have raised:

The manager Ha always available to answer my many queries. Issues sort as soon as I raise them.

Please share one thing (or more) which you wish you had known before you moved in:

I didn't know the landlord throwing party for tenants. Thats the first :)

Please tell us about the good and bad aspects of living in your local area:

Great apartment, so spacious , really enjoy the layout out of my apartment! Nice and bright. We love resident events that take place every months and sometime they throw a surprise party or treats. In special occasion like Valentine, Halloween & Christmas the management pop in treat to our letter box which is lovely surprise.

How has the building management responded to any problems or issues you have raised:

Very efficient, all repair tickets raised are handled so fast! Almost everything sorted in the same day

Please share one thing (or more) which you wish you had known before you moved in:

The Maintenance team were always friendly and efficient if any issues came up. Despite there being a lot of building works and railway nearby there was not anything heard in the apartment so they are well insulated and security throughout the building is good.