Simple Life at East Hill Gardens, S2

Please tell us about the good and bad aspects of living in your local area:

The area is very lovely and peaceful. The building is of good quality. There is immediate connection to tram stop as well as supermarkets. The downside is the absence of traffic lights on crossing.

How has the building management responded to any problems or issues you have raised:

Yes all the questions were raised in time and logged into the system.

Please share one thing (or more) which you wish you had known before you moved in:

Toilet drainage was damaged from the parking construction, so I was surprised to see water coming from below the floor. However, that was fixed promptly.

Please tell us about the good and bad aspects of living in your local area:

Stones throw from the City and has an adjoining tram stop. Not many shops or other facilities nearby - there is an ASDA a ten minute walk away but that's about it. East Bank Road can at times be very busy but you don't hear any noise from it.

How has the building management responded to any problems or issues you have raised:

Sometimes they can be really quick, especially if it's something that's going to be at a cost or benefit to them, for other things it can feel like you're pulling teeth to get things fixed - assuming they even are willing to fix it. Our lawn was laid on concrete - we have pictures of the garden from a few days before the turf was laid from a survey available on the SCC planning portal and slabs from the old school that was on the site previously were never lifted before the grass was laid and they're still there under a couple of inches of top soil, this leads to incredibly poor draining which means over winter it's completely saturated, doesn't drain and as a result most of it dies off by spring. We reported the issue, a man with a shovel turned up after a few weeks, stuck it in the ground at a few points and left, we then heard nothing. Chased it up only to be told it's 'to specification' and therefore nothing would be done about it. Several other properties on the site have had their lawns re-laid after draining works.

Please share one thing (or more) which you wish you had known before you moved in:

We moved in when the site was first handed over in late 2019, we ended up living amongst construction into the first half of 2020 and then again through the summer of 2021 when the road had to be dug up and re-laid as it was laid wrong to begin with.

Please tell us about the good and bad aspects of living in your local area:

The Queens Road area is an excellent location for off high street shopping, however there are very few bars and restaurants within a short walk (aside from the best brewery in Sheffield that is only a 10 minute walk, Triple Point). This development is in an ideal location given its easy access to the city centre by tram, bus and foot . The city noise pollution is very low, you don't even feel like you live in a city, and you hear very little traffic/disruption. There are a lot of the children from different households play together which shows great community spirit. However, these builds can get very hot during the summer requiring windows to be wide open, a lot of loud children can be very testing when you are working from home. Neighbours, they’re a key part to the community but certain neighbours have a disrespect for the community and environment. From overflowing bins (resulting in rubbish being blown all over the development) to parking where they shouldn’t on the already narrow roads (especially on a hill when the ground is frozen over).

How has the building management responded to any problems or issues you have raised:

Management are very bi-polar in our experience of them handling our relationship. Somethings would be completed within days (quicker than you’d expect) and others would take months or even over a year. At times it would appear the more it affected Simple Life themselves or when they needed something form you, the quicker the issue would be resolved. However, the same could not be said when you need something form them.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, it would be that the rented properties are worth the struggle. Dealing with Simple Life at times is very testing, but you are going to be hard pushed to find a better rented development that has as much to offer and is as close to the City Centre as East Hill Gardens.

Please tell us about the good and bad aspects of living in your local area:

The building is of good quality. The area is very lovely and peaceful. There is immediate connection to tram stop as well as supermarkets. There is not connection with bus points , the nearest one about 5 minutes walk

How has the building management responded to any problems or issues you have raised:

The building management responded quickly and professionally, and their treatment was accurate

Please share one thing (or more) which you wish you had known before you moved in:

The best telecom company in the region

Please tell us about the good and bad aspects of living in your local area:

The development is a 10 minute walk to the station. Also a park, Asda and petrol station close by.

How has the building management responded to any problems or issues you have raised:

The app is a great and efficient feature. You can follow any issues you have logged. The building management always respond quickly and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

How long the development had left to being completed. It seemed to take a while whilst we were living here but this is probably due to the pandemic.