Aspext, E3

Please tell us about the good and bad aspects of living in your local area:

The area is brilliant, really well located between Olympic and Victoria parks and at the end of the greenway. Multiple supermarkets nearby on Fish island and Roman Road. Lots of pubs and restaurants. Great transport links.

How has the building management responded to any problems or issues you have raised:

Very badly. Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the build quality and workmanship is. Lots of corners have been cut.

Please tell us about the good and bad aspects of living in your local area:

The area is good for bars, restaurants but it still needs some more development to become better. As the development design is not secure and the overall materials used such as door locks, fob security, etc is poor we have had a lot of thefts and vandalism events. The development and the building management rarely do anything about it. Bin collection is also poor and as there is no fencing we get a lot of people coming into our development and engaging in anti social behaviour. Transport links are generally at 15min walking distance

How has the building management responded to any problems or issues you have raised:

The building management is extremely careless and doesn't respond to our complaints. They scratched everyone's windows by using a poor quality method to clean and haven't fixed it. I have sent almost 30 emails as it's been 8 months since they damaged my property but if I don't pay them they charge penalities. They also take a lot of time fixing our main door which keeps breaking. They don't engage in proper cleanliness or maintainence. They stop replying to our emails and pretty much ghost us. The development also doesn't do anything about it when we complained. We are basically trapped with no one to help and unsure of our rights here

Please share one thing (or more) which you wish you had known before you moved in:

The heating contract and the fact that it can't be changed to something more green and sustainable

Please tell us about the good and bad aspects of living in your local area:

Love the area. Up and coming, lively fun place to live with lots of green space nearby - Victoria park and Olympic park and canals. Westfield nearby which is very handy. Great bars and restaurants

How has the building management responded to any problems or issues you have raised:

Rarely - windows have been fixed and radiators repaired. I’ve emailed numerous times about my bathroom and my bathroom and my emails are always ignored. Facilities management of common areas is appalling - Remus are useless

Please share one thing (or more) which you wish you had known before you moved in:

That after the builders leave, it is very hard to get things fixed

Please tell us about the good and bad aspects of living in your local area:

I absolute love the vibrancy of Hackney Wick. It has everything. Parks, canals, bars, restaurants, history & Westfield is a stone’s throw. Wick Road can be loud - so windows remain closed in the bedroom at night, but it’s not a deal breaker, I still love it. We have a community feel within the development, which is really nice. I love the development & how it looks & it’s close proximity to travel links.

How has the building management responded to any problems or issues you have raised:

Taylor Wimpey has been far more responsive than Remus - they’re terrible

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the development was on sale earlier as I’d have opted for a higher floor, purely for sun tanning reasons. Nothing else needs changing

Please tell us about the good and bad aspects of living in your local area:

Great to be so close to the canal and to vicky park. Well connected to tube and overground.

Please share one thing (or more) which you wish you had known before you moved in:

That you have no choice what your heat supplier is and there’s a high daily standing charge