Bow
Development image of Aspext, E3

Aspext, E3

21st

Ranked 21st out of 21 in Bow

By Taylor Wimpey Central London

3.15

(9 reviews)

Aspext is located in Hackney Wick and offers one, two and three bedroom apartments. Hackney Wick overground station is a short walk away.

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Latest Reviews

3.15

9 total reviews

Stats

Overall

3.44

Facilities

2.22

Design

3.56

Location

4.67

Value

3.22

Management

1.44

Write a review
Viewing 1-5 out of 9
Lovely estate, shame about the lacklustre managing agent and absent developer

Jack Cartwright (Owner)

Verified Resident

Aug 2022

Building is well designed with huge floor to ceiling windows and spacious floor plans. standard fittings are a little on the cheap side but great if you’re wanting to customise and make your own. Elements of the build seem to be rushed, we’ve had lots of issues with leaks, communal doors breaking, thefts from the bike store, council struggling to collect waste. We have a long, growing list of issues, many of which have been sat with Remus (managing company) and Taylor Wimpey (developer) for over a year now. Taylor Wimpey rarely take ownership of issues which are firmly in their remit as an under warranty building which is only 2 years old. Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention. E.ON provide hot water services through a purpose built energy centre. It’s dependant on gas and biofuel. Rates are not well regulated so costs can increase overtime without really being checked.

Please tell us about the good and bad aspects of living in your local area:

The area is brilliant, really well located between Olympic and Victoria parks and at the end of the greenway. Multiple supermarkets nearby on Fish island and Roman Road. Lots of pubs and restaurants. Great transport links.

How has the building management responded to any problems or issues you have raised:

Very badly. Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the build quality and workmanship is. Lots of corners have been cut.

1

Facilities

2

Design

5

Location

2

Value

1

Management

・・
Poor development and badly maintained

Roshini (Owner)

Verified Resident

Apr 2022

As mentioned above the development doesn't help us with the thefts and vandalism. We have also raised a lot of police complaints. The plumbing in the building has caused a lot of heating problems across the building. The children's 'park' is just a few stumps and don't look like they are safe. The greenery around is not done well and the plants were badly planted or died shortly. The cleanliness outside is never considered and usually littered. The quality of the materials used for the shower as well as the lights is also poor. The response time is very slow. My heating stopped working in November and wasn't fixed until mid Jan. They also tied us in with a terrible building management company who don't help us or respond. They don't fix things such as the lift which has broken for the third time, the door which keeps breaking, the cycle store locks, etc. They charge a lot of money and don't do much. When we complain about not paying they threaten with fines and penalties. The development has also tied us in with a very expensive heating agency which we are not allowed to change. They increased more than double this time and when we complained they said we can't do anything about it as it's in the contract. This was something the developer never informed. Similarly for the internet. There is no BT or virgin option like you would usually have.

Please tell us about the good and bad aspects of living in your local area:

The area is good for bars, restaurants but it still needs some more development to become better. As the development design is not secure and the overall materials used such as door locks, fob security, etc is poor we have had a lot of thefts and vandalism events. The development and the building management rarely do anything about it. Bin collection is also poor and as there is no fencing we get a lot of people coming into our development and engaging in anti social behaviour. Transport links are generally at 15min walking distance

How has the building management responded to any problems or issues you have raised:

The building management is extremely careless and doesn't respond to our complaints. They scratched everyone's windows by using a poor quality method to clean and haven't fixed it. I have sent almost 30 emails as it's been 8 months since they damaged my property but if I don't pay them they charge penalities. They also take a lot of time fixing our main door which keeps breaking. They don't engage in proper cleanliness or maintainence. They stop replying to our emails and pretty much ghost us. The development also doesn't do anything about it when we complained. We are basically trapped with no one to help and unsure of our rights here

Please share one thing (or more) which you wish you had known before you moved in:

The heating contract and the fact that it can't be changed to something more green and sustainable

1

Facilities

1

Design

4

Location

1

Value

1

Management

Review image for review 30dad43a-0eae-420f-9e76-258bb4dbc1d8
Review image for review 30dad43a-0eae-420f-9e76-258bb4dbc1d8
・・
Great design, atrocious facilities management and atrocious system for warranty repairs

Katherine R (Owner)

Verified Resident

Apr 2022

Apartment is a good design, big windows , south facing and specious. Appliances are good. Flooring is nice and doors are nice. Bathroom is flimsy and has quickly gone shabby in places. Facilities are atrocious, bike store lock keeps breaking with bikes stolen on occasion. Bin store lock constantly broken. Entrance door keeps breaking and lift keeps breaking. Bad designs. Facilities management is terrible - it taken weeks to get fixed. Last time the lift broke - it took 3 weeks for it to be repaired. The entrance door has been broken for weeks. Taylor Wimpey never reply to my emails about repairing my bathroom so process for repairs that are under warranty is atrocious

Please tell us about the good and bad aspects of living in your local area:

Love the area. Up and coming, lively fun place to live with lots of green space nearby - Victoria park and Olympic park and canals. Westfield nearby which is very handy. Great bars and restaurants

How has the building management responded to any problems or issues you have raised:

Rarely - windows have been fixed and radiators repaired. I’ve emailed numerous times about my bathroom and my bathroom and my emails are always ignored. Facilities management of common areas is appalling - Remus are useless

Please share one thing (or more) which you wish you had known before you moved in:

That after the builders leave, it is very hard to get things fixed

1

Facilities

4

Design

5

Location

3

Value

1

Management

・・
I love new builds

Elle (Owner)

Verified Resident

Apr 2022

The design of the building is amazing. I live in Distillery & I bought it mainly due to the brickwork & windows. It has an NYC vibe. There have been issues, as with all new builds. The heating system is below par, and access for visitors is difficult as the door release buttons regularly fail, which is highly inconvenient for all. The management company is terrible, they’re slow to reply - if at all. But, this is my third new build & I’ve never experienced an efficient management company to be fair, I’m more accepting of it than other residents.

Please tell us about the good and bad aspects of living in your local area:

I absolute love the vibrancy of Hackney Wick. It has everything. Parks, canals, bars, restaurants, history & Westfield is a stone’s throw. Wick Road can be loud - so windows remain closed in the bedroom at night, but it’s not a deal breaker, I still love it. We have a community feel within the development, which is really nice. I love the development & how it looks & it’s close proximity to travel links.

How has the building management responded to any problems or issues you have raised:

Taylor Wimpey has been far more responsive than Remus - they’re terrible

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the development was on sale earlier as I’d have opted for a higher floor, purely for sun tanning reasons. Nothing else needs changing

2

Facilities

5

Design

5

Location

4

Value

1

Management

・・
Great location

Jamie C (Tenant)

Verified Resident

Mar 2022

The development looks unique and is right on the greenway meaning the views out of the windows have greenery. This is in contrast to other new developments in the area which have views onto concrete. There are lovely large windows, big rooms and fairly high ceilings

Please tell us about the good and bad aspects of living in your local area:

Great to be so close to the canal and to vicky park. Well connected to tube and overground.

Please share one thing (or more) which you wish you had known before you moved in:

That you have no choice what your heat supplier is and there’s a high daily standing charge

3

Facilities

3

Design

5

Location

4

Value

1

Management

・・

Page 1 of 2

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Aspext, E3

21st

Ranked 21st out of 21 in Bow

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