Weston Homes

Please tell us about the good and bad aspects of living in your local area:

Great area, close to amenities & easy access to transportation, close to parks & river and lovely walks

How has the building management responded to any problems or issues you have raised:

Yes but not resolved the issue and lacking in a resolution

Please share one thing (or more) which you wish you had known before you moved in:

Viewed for the first time the day prior to completion and basically forced to complete as assured all issues we raised would be dealt with swiftly. 3 years on still have issues

How has the building management responded to any problems or issues you have raised:

Failed, lied about responses, didn’t call back on multiple occasions and failed to honour warranty.

Please share one thing (or more) which you wish you had known before you moved in:

MeadFleet raising prices every couple of months, general maintenance not included in grounds costs such as cutting back trees

Please tell us about the good and bad aspects of living in your local area:

Parking availability is poor as I don’t have parking space and can’t park anywhere near by…unfortunately sometimes the building is a bit untidy perhaps residents or visitors or other people enter in the building there are no control I suppose… There are not mat on the main entrance and when it’s raining the area is hazard… as there are no security, the large post is place on the floor, there aren’t a console table available to place it etc…

How has the building management responded to any problems or issues you have raised:

I raised an issue with the sales but they left it unresolved, they response was “ I am sorry we cannot do anything more for you in this regard and hope you are enjoying your new home.”

Please share one thing (or more) which you wish you had known before you moved in:

Before I signed the papers I should consult someone due to a promotion they benefit someone else instead, I wasn’t aware so I didn’t have the choice as it was imposed to me on the day by the sales team and I felt I was in disadvantage, I complained but no one listening to me.

Please tell us about the good and bad aspects of living in your local area:

Location couldn’t be more perfect. Even though it’s on the main road, you can barely hear it. The transport links are brilliant, there’s a bus stop directly outside the development and the mainline train station is a short 10 minute walk away.

How has the building management responded to any problems or issues you have raised:

We have had a few problems which have mostly been dealt with quickly, although some things I have had to chase repeatedly.

Please share one thing (or more) which you wish you had known before you moved in:

My only issue would be I wish we were in sooner as we were delayed by 3 months.

Please tell us about the good and bad aspects of living in your local area:

Range and quality of local shops & restaurants is good. Easy walking distance, plus right next to a bus stop and walking distance to train station. Parking on the development is bad and there have been lots of issues with bin collection.

How has the building management responded to any problems or issues you have raised:

They have been really slow at responding and there have been multiple issues but I think this is to do with a confusing handover from property to building management.

Please share one thing (or more) which you wish you had known before you moved in:

The bin collection is not the same as other properties in Brentwood.