The Wullcomb, LE1

Please tell us about the good and bad aspects of living in your local area:

Handy city centre location, close to the bus station, restaurants, bars and local tourist attractions.

How has the building management responded to any problems or issues you have raised:

They were efficient and warmhearted towards any and every issue that had been reported, and we are grateful for their efforts and considerations.

Please share one thing (or more) which you wish you had known before you moved in:

More information on how to get the best use from our boiler to make it more efficient.

Please tell us about the good and bad aspects of living in your local area:

Great location, close to the city centre, bus station, and De Montfort University. The streets immediately surrounding the building aren't the most walkable as they are quite busy, but this is not an issue since it is in such close proximity to many shops and amenities. Abbey park is a short walk from the building and it's great for walks and runs, and the city centre has everything I needed on my day-to-day, I rarely had to take the bus.

How has the building management responded to any problems or issues you have raised:

Problems were addressed promptly and triaged and addressed as earliest as possible depending on severity. That said, I only had one or two maintenance issues the entire time I lived there, there was rarely a problem with the facilities.

Please share one thing (or more) which you wish you had known before you moved in:

The staff is incredibly helpful, I was moving in from abroad so I had to buy a number of items just as I moved in and they offered to hold on or put in my flat anything that I shipped there. I only ended up sending a couple of things but I wish I had really taken advantage of this.

Please tell us about the good and bad aspects of living in your local area:

Extremely close to the city centre and to Highcross which saved me many a time! Not noisy at all with the main road. A little far from shops

How has the building management responded to any problems or issues you have raised:

Always responded in a timely manner. Was amazing with repairs

Please share one thing (or more) which you wish you had known before you moved in:

I don’t have anything to add here, I was happy with what I found out

Please tell us about the good and bad aspects of living in your local area:

I absolutely loved my time here, it was such a beautiful building and managed with professionalism, speedy action, and a good location and fantastic facilities. I would say that I live there during the pandemic which month I didn’t get the full use of all of the facilities and the events, however would highly recommend living there. I met some fantastic people and I really miss that place.

How has the building management responded to any problems or issues you have raised:

The building managed issues, even personal issues such as when my car got damaged they handled everything with the AA/Breakdown honestly they are fantastic and exceptional service. If you are used to a high standard of service I think this is probably one of the best places to go in Leicester so far that I’ve experienced, any repairs were dealt with almost immediately and it was very good so I highly recommend.

Please share one thing (or more) which you wish you had known before you moved in:

There was one incident of semi antisocial behaviour which in a city centre is to be expected from time to time. It was a little bit concerning for me however I was supported by the staff and management immediately and this was refreshing! Thank you, it has a great work from home space and I was able to utilise that space when we moved offices for a period of time.

Please tell us about the good and bad aspects of living in your local area:

Esquires coffee shop just by the entrance, residents can have a discount too. The Management team was kind to provide a parking space as soon as they could. Absolutely loved the concierge team. Great place to live.

How has the building management responded to any problems or issues you have raised:

Few days of delay in fixing cold water in the shower, but this occurred during Christmas and New Year bank holiday. Once this was raised with the concierge team, this was promptly addressed after the bank holiday.

Please share one thing (or more) which you wish you had known before you moved in:

You can get a single Paxton access key fob for GBP10 on Amazon, and the concierge can grant you access on this fob for free. This is less likely to get lost compared to the key fob card given to you at the start of your tenancy, especially when you can hang it with your keys.