The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton
By Greystar
4.28
The Well House offers one, two, three-bedroom apartments and penthouses. Residents have access to facilities including a concierge and an on-site gym. Additionally, the development is a two-minute walk to Sutton station, providing rail services directly into Central London.
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Useful to Know
- Rental price: £1,750-£3,250 pcm
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2023
Design Award: 2023
Facilities Award: 2023
Location Award: 2023
Value Award: 2023
Management Award: 2023
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
- Rental price: £1,750-£3,250 pcm
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2023
Design Award: 2023
Facilities Award: 2023
Location Award: 2023
Value Award: 2023
Management Award: 2023
Example Properties
The Well House, SM1
Latest Reviews
4.28
154 total reviews
Viewing 1-5 out of 154
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
Wonderful management and staff
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
All the staff members are lovely at The Well House. We have been welcomed so well by Jasmine, Matty and Chris! Additionally, Stuart and Teresa in management have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! Everyone is so kind and friendly!
Manager response
Hi Nisha, Thank you for your 5 Star Review. So pleased to see that your experience with us was a positive one and I'm glad to see we have been able to resolve any issues promptly. We will take on board your feedback with regards to the cleaning to ensure this improves going forward. I really hope you enjoy your stay at The Well House and look forward to seeing you at our next resident event! All the best, Chris
Posted by
Christopher Dias, Community Manager
May 2024
KY (Tenant)
Verified Resident
The Well House, SM1
Jul 2024
Consistent very quick help from the team to fix anything problematic in our home.
KY (Tenant)
Verified Resident
The Well House, SM1
Jul 2024
The repair and maintenance team is very quick in helping us to fix anything broken in our home, in particular, thanks a lot for Paul's very quick help on fixing the window and light bulb. He is also friendly and helpful every time he comes. Hugely appreciate his help.
Ros Tauschek (Tenant)
Verified Resident
The Well House, SM1
Jul 2024
The building is well maintained by staff and everyone is very helpful and kind
Ros Tauschek (Tenant)
Verified Resident
The Well House, SM1
Jul 2024
The building is well maintained by staff and everyone is very helpful and kind. Jasmine was helpful in sorting out all our documents and answering our inquiries. Jezza was very quick in accommodating our late update with the moving van and providing an extra fob key since me and my family have different shift times. We really appreciated the quick response from the management in which made our transfer smooth.
Manager response
Hi Ros, Thank you very much for your fantastic and detailed review. We are pleased to hear our Leasing Associates Jasmine and Jezza helped you through the application process and were also able to make the move in process smooth and seamless for you. It means a lot to the whole team to receive excellent feedback so thanks again for taking the time to let us know how things went for you. Feel free to come and see us if you assistance again and we look forward to seeing you at our next resident event! All the best, Chris Dias
Posted by
Christopher Dias, Community Manager
Jul 2024
Gayatri (Tenant)
The Well House, SM1
Jul 2024
Excellent design and commendable management
Gayatri (Tenant)
The Well House, SM1
Jul 2024
Excellent design and commendable management . Gym and lounges are great! Would love to see more facilities like swimming pool and kids playarea . Overall very satisfying arrangements present and pleasant view from broad balconies. A bit expensive to rent though!
Manager response
Hi Gayatri, Thank you very much for your review. We appreciate the feedback and are pleased to hear you have been happy with our service. We have taken on board your comment regarding the amenities on site and are working on plans to expand our offerings although we are limited on space unfortunately so I don't think a swimming pool will be possible however there are local leisure centres with pools in neighbouring Cheam and Carshalton. We do also have a children's play area on the 9th floor roof garden which you can access. Kind regards, Chris Dias
Posted by
Christopher Dias, Community Manager
Jul 2024
Dan C (Tenant)
Verified Resident
The Well House, SM1
Jun 2024
Thank you Paul!
Dan C (Tenant)
Verified Resident
The Well House, SM1
Jun 2024
We had an issue with our windows but Paul from facilities helped fix these and actually managed to do it for all our windows. This was done within 24 hours of asking for help so we are massively appreciative! The building is also cleaned regularly and well.
Manager response
Hey Dan, Thanks for this great review, it's really appreciated and we'll be sure to pass along your kind works to Paul on our facilities team. Really pleased you are enjoying being part of our community and it's really pleasing to hear you are pleased with the service received so far. Thanks Matty
Posted by
Matthew Ford, Assistant Community Manager
Jul 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton