The Residences Manchester, M15

Please tell us about the good and bad aspects of living in your local area:

The range and quality of local shops, restaurants, and bars are impressive. Transport links are very convenient!

How has the building management responded to any problems or issues you have raised:

Management has responded to all of my issues so far.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving into West Tower is the level of activity in the surrounding area during weekends.

Please tell us about the good and bad aspects of living in your local area:

The local shop is excellent, has everything I need. GREAT coffee from Sipp. The terrace is great, I would recommend adding a bar for evenings/weekends or using the space for events if this isn’t already happening as it’s a good environment for this

How has the building management responded to any problems or issues you have raised:

Yes - I would like to give a special mention to Alain, night concierge who called me back after I tried to get through to west tower and there was no answer. He solved my internet problem out very quickly, I can tell that he was really interested in solving my problem. I would recommend either promoting this man or giving him a raise. He is an exceptional part of your team.

Please share one thing (or more) which you wish you had known before you moved in:

The move is more or less as I expected, the o LH thing I may add is notifying me earlier that the gym requires an induction and offering the induction before or on the move in date so that access is granted immediately - helps the transition

Please tell us about the good and bad aspects of living in your local area:

Very good and central location with convenient good public transport connections. Parking is under the sky scraper.

How has the building management responded to any problems or issues you have raised:

Very effectively and promptly. No concerns with that.

Please share one thing (or more) which you wish you had known before you moved in:

None, all was nicely clarified with a good information pack.

Please tell us about the good and bad aspects of living in your local area:

Lots of shops around, and central location so very easy access into Manchester City centre. Transport links are ideal also with both tram stops and train stations within walking distance.

How has the building management responded to any problems or issues you have raised:

Lydia and Luna have both responded to any queries we have had about the building promptly and clearly. They helped to make our move in process very smooth and I really appreciated that they would call us to chat through any questions we emailed with which allowed us to move forward with the process more seamlessly.

Please share one thing (or more) which you wish you had known before you moved in:

We thought it was good that we were able to go on the waitlist for a car parking space as soon as we put our desired flat on hold. Because this was a few months in advance of our move in date it meant that we had a confirmed parking space as soon as we moved in.

Please tell us about the good and bad aspects of living in your local area:

Living in the Deansgate area offers a vibrant mix of amenities. The range of shops caters to everyday needs with several grocery stores and boutique shops nearby. Restaurants and bars are abundant, providing diverse dining options, though noise levels can be high on weekends. Open spaces like nearby parks offer green respite, perfect for relaxation. Transport links are excellent with easy access to buses and trains, though congestion can occasionally be an issue. Parking availability is a challenge, and occasional antisocial behavior can detract from the otherwise pleasant environment.

How has the building management responded to any problems or issues you have raised:

The building management has been prompt and effective in addressing any issues we've raised.

Please share one thing (or more) which you wish you had known before you moved in:

Glad to know the management is very responsive. Be aware of the noise levels and parking challenges