Legal & General

Legal & General is one of the UK's leading financial services groups and a major global investor, with international business in the US, Europe, Middle East and Asia. Established in 1836, Legal & General have invested over £19 million in direct investments such as homes, urban regeneration, clean energy and small business finance. Legal & General developments The Slate Yard, West Tower and Spring Wharf are all developments by Legal & General currently listed on HomeViews. All are Build to Rent developments whereby residents have access to a wide range of facilities and amenities on site. Legal & General reviews "It has been lush living at spring wharf, the staff have been brilliant. Any issues have been sorted and fixed within a few days with no complaints. Everything at spring wharf is very easy and accessible. The flats are compact but cater to everything necessary for a working professional couple. Very pleased and impressed!" Verified resident, Spring Wharf "The Slate Yard is a wonderful place to live. Not only do you have everything on your doorstep, the service from the Slate Yard itself is awesome." Verified resident, The Slate Yard You can read reviews by Legal & General on HomeViews. Are you a resident at a Legal & General property? If yes, please submit your review here. If you can’t see your Legal & General property listed on HomeViews, click here to submit a new listing.

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Legal & General

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Homeviews Awards

  • 31 Excellence Awards

  • 30 Design Awards

  • 28 Facilities Awards

  • 28 Management Awards

  • 29 Location Awards

  • 19 Value Awards

Developments by Legal & General

Viewing 1-5 out of 17

Development image of The Residences Manchester, M15
Rental Only
Award Winner 2024

The Residences Manchester, M15

4.69

(311 reviews)

£1,200-£8,300 pcm

1, 2, 3, 4 beds

View development
Development image of Blackhorse Mills, E17
Rental Only
Award Winner 2024

Blackhorse Mills, E17

4.64

(240 reviews)

View development
Development image of Box Makers Yard, BS2
Rental Only
Award Winner 2024

Box Makers Yard, BS2

4.58

(232 reviews)

£1,330-£2,475 pcm

Studios, 1, 2, 3 beds

View development
Development image of The Whitmore Collection, B3
Rental Only
Award Winner 2024

The Whitmore Collection, B3

4.90

(217 reviews)

£1,000-£1,550 pcm

1, 2 beds

View development
Development image of Spring Wharf, BA2
Rental Only
Award Winner 2024

Spring Wharf, BA2

4.54

(206 reviews)

£1,190-£1,800 pcm

1, 2 beds

View development

Page 1 of 4

Latest Reviews

4.61

2057 total reviews

Stats

Overall

4.65

Facilities

4.67

Design

4.66

Location

4.71

Value

4.37

Management

4.53

Viewing 1-5 out of 2057
Front desk staff are very friendly and helpful

John M (Tenant)

Verified Resident

Mustard Wharf at Tower Works, LS1

Jul 2024

Modern apartment with the industrial red bricks and graffiti design. Maintenance can usually be arranged within few working days. Front desk staff are very friendly and helpful. Especially Jadine deserves a compliment from how she reacted to my emergency in a late evening (my cat went missing!) and showed her caring by checking up the floor & escalating quickly for us.

Please tell us about the good and bad aspects of living in your local area:

Mustard wharf locates at a central of the city centre. Really convenient and easy access to nearby shops like cafe & groceries. Parkings are quite limited & if more restaurants moving in would be perfect.

How has the building management responded to any problems or issues you have raised:

Yes, issues can be reported by emailing hello@mustardwharf or direct call.

Please share one thing (or more) which you wish you had known before you moved in:

Limited parkings. Long waiting queue to get one available.

4

Facilities

5

Design

5

Location

5

Value

5

Management


Great place!

Joel (Tenant)

Verified Resident

New Acres Wandsworth, SW18

Jul 2024

Love the design, nice interior and great facilities (although was sold that they would be much more exclusive than they are I.e. only available to 3 buildings not the whole development of 10+). Staff in the building very friendly and helpful all of the time

Please tell us about the good and bad aspects of living in your local area:

Good: Transport links, pubs, nice walk down the Thames Bad: None to mention, Wandsworth is a great place

How has the building management responded to any problems or issues you have raised:

Always prompt to respond to maintenance requests when raised

Please share one thing (or more) which you wish you had known before you moved in:

Mentioned previously but we were missold on how many people will use the facilities - would have been nice to have known before but probably wouldn’t have put us off really as facilities are excellent quality

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Hi Joel, Thank you for your positive review and great to hear how you have found the team to be friendly and quick to respond to your maintenance requests. We apologise if you weren't made aware of the number of buildings accessing the facilities during your viewing. For reassurance, the developers take into account the number of residents alongside the likely resident usage for the amenity spaces provided. Really glad you have been able to make good use of these whilst living at New Acres. Please do continue to reach out to the team for anything you might need assistance with. Kind regards, The New Acres Team

Posted by

Emily Brooke, General Manager

Aug 2024


Living on another level

Aryan K (Tenant)

The Residences Manchester, M15

Jul 2024

Beautiful design, modern, well laid out, good attention to detail, I especially love the living rooms downstairs that can be booked out. Gym is excellent, pool looks first class. I would like to give a special mention to Luna who showed me round before I decided to rent, and handled my initial induction. Luna has been kind, attentive and knowledgable and made me feel comfortable and welcome. She is a great face to the company.

Please tell us about the good and bad aspects of living in your local area:

The local shop is excellent, has everything I need. GREAT coffee from Sipp. The terrace is great, I would recommend adding a bar for evenings/weekends or using the space for events if this isn’t already happening as it’s a good environment for this

How has the building management responded to any problems or issues you have raised:

Yes - I would like to give a special mention to Alain, night concierge who called me back after I tried to get through to west tower and there was no answer. He solved my internet problem out very quickly, I can tell that he was really interested in solving my problem. I would recommend either promoting this man or giving him a raise. He is an exceptional part of your team.

Please share one thing (or more) which you wish you had known before you moved in:

The move is more or less as I expected, the o LH thing I may add is notifying me earlier that the gym requires an induction and offering the induction before or on the move in date so that access is granted immediately - helps the transition

5

Facilities

5

Design

5

Location

5

Value

5

Management


Design and facilities are great but it is way over capacity in residents for one gym and one pool

AC (Tenant)

Verified Resident

New Acres Wandsworth, SW18

Jul 2024

The design and facilities are great and very modern however I was disappointed to find out that there was only one gym and pool facilitiy to be built for +10 towers and on top of that the FOUNDRY members are given access to the same facilities as the residents which is extremely unfair especially when it is already at capacity. I believe they have marketed this development deceivingly and should there fore lower the prices. I also think the facilities management team need to be a bit more organised and respectful of the residents home. I have encountered numerous of times the team enter apartments without warning as if it were hotel rooms which is highly invasive and unprofessional, especially for females who may take this the wrong way.

Please tell us about the good and bad aspects of living in your local area:

The development is close to Wandsworth town station and also super markets. We are right next to the river which offers lovely views. Bad aspects would be that there are from time to time anti social behaviour around the area and even break ins to the private communal areas.

How has the building management responded to any problems or issues you have raised:

They are very slow to respond and enter your apartment without warning !!

Please share one thing (or more) which you wish you had known before you moved in:

That we would be sharing facilities with other buildings and the FOUNDRY

3

Facilities

5

Design

3

Location

3

Value

2

Management

Manager response

Hi AC, Thank you for your review and glad you find the design and facilities to be great. Apologies if the information provided to you regarding the facilities access wasn't clear and appreciate the feedback. In regards to facilities access, FOUNDRY is part of the New Acres Community and as per the comms to residents they have off-peak and limited access rights which will be monitored to manage capacity and ensure no impact to residents. As much as we can't fully deter anti-social behavior, we do now have security on site as well to assist further with this. The New Acres Team will contact residents in advance if access required for any general maintenance but happy to discuss this further and also re your slow responses, so please do reach out to me at gm@newacreswandsworth.com so we can discuss. Kind regards, Emily and The New Acres Team

Posted by

Emily Brooke, General Manager

Aug 2024


Pleasant and comfortable, with a number of random issues preventing it from being amazing

Georgii (Tenant)

Verified Resident

Bale & Anchor, SE13

Jul 2024

Overall, the development is amazingly comfortable and pleasant to look at. Pluses: + The design is good, I like how calm and sharp it is. You're also able to modify it based on your needs after approval from the property management. + The kitchen is quite big, there is a good number of shelves for everyone who loves sorting stuff. Having a dishwasher is also a big plus (although it took me much time to find the valve controlling the water flow to make it work, it wasn't that obvious). + There are good "smart" heaters with scheduling, which is convenient in winter (although it takes time to understand how to set it up, and, as I heard, it was an issue for the contractors as well). + Overall quality of the apartments and what they install is really good. + It's a bit annoying to get downstairs every time you have a delivery because of the second protection door on the ground floor, but it helps feel safe in the building, so I'd say that it's a plus. + The team is wonderful! Sometimes your inquiries can be missed (it happens with everyone, come on), but in most cases, they are proactive in notifying you about anything or offering their help. + When I moved in winter, I was told that the gym was going to be ready in spring, and so it was. The gym is not big and I feel like it pays too much attention to your arms, offering multiple alternatives for the same muscle groups, while ignoring some of the common machines for legs and core. However, it has a good airflow, and I enjoy working out there! Also great to have it open (since late June) 24/7! + It's great to have a postroom (even if it's not in your building). You can continue being away, working in the office, while concierges take care of your deliveries, leaving the packages in a safe place. Saved me many times! + They clean your windows (not the big ones on your balcony, it would be too much to ask... unless?)! + It's pet-friendly, so you always meet different fluffy cuties even if you don't have a pet. + The base internet tariff is free and stable! + Balconies are big and minimalistic in their design. Hope they're safe! + There are bike storages and a number of preparing amenities like small cinema rooms or a dedicated place for growing plants, which is sweet. + I live quite high and don't face the rails. I hear the trains outside as I always have my windows open to some extent, but it's not anyhow disturbing to me, while I thought that it could be worse. Not sure what's the situation for the flats facing the rails. Minuses: - It looks like the communication with contractors (who fix your apartment's issues) is not stable. There were consecutive cases when the contractors just didn't appear, and the management couldn't reach out to them (in the end forgetting about my maintenance request completely...). - It is EXTREMELY hot when the sun is bright and on your side. If you don't use curtains early, it can be surprisingly hot even at 8 am in May, while the outside temperature is around 22. I've experienced 30 degrees with straight sun beams attacking my flat once, and even the contractors who came to visit me quite early in the morning were surprised. It is a common issue with London's buildings, but still surprising that it's a thing for the new ones. Global warming isn't something new and sudden. - There are some small white spots and other stains left after the builders, showing their rush, especially in the bathroom. - Hard water is a nightmare. My pipes, taps, and bathroom accessories just want to be happy. - The bills were indeed too high for the first months. They calibrate and lower the price later, but it really feels like NO single person is using THAT much energy monthly, and Homebox could use their math and stats better. - Chairs in the kitchen are not of the best quality and I don't know what to do with them. I see that the management is active and is trying to connect with people, solving all the issues, and all the already existing pluses are valuable, so I feel comfortable and safe living here.

Please tell us about the good and bad aspects of living in your local area:

The best thing about the location is that you can choose between DLR (even two stations, quite close to the house) and southeastern trains, and there are enough nightly bus routes from the city center. Lewisham is a decent borough with a sufficient amount of shops, not that dirty streets, a wonderful Greenwich park nearby, a lot of trees around, and a lack of rental bikes.

How has the building management responded to any problems or issues you have raised:

The responses are generally quick, you feel welcome reaching the team out, and (in most cases!) they don't forget about you. It's not super comfortable that when someone (contractors or the management) needs to come to your flat, you have to be inside for the whole day as you don't have more specific timings of their visit, but it's understandable.

Please share one thing (or more) which you wish you had known before you moved in:

I got what I expected, and it's all you can wish for. Small things: How to connect the heaters to your smartphone (the instructions were confusing, hope it's fixed after a number of maintenance requests). Some of the water pipes are turned off by default, and water won't come to your dishwasher.

4

Facilities

5

Design

4

Location

4

Value

4

Management

Manager response

Dear resident, Thank you for taking the time to write the review and all your kind words. The whole team at Bale & Anchor are very much grateful to you for the positive experience you attest to have received at Bale and Anchor. Please be assured that the addressed points of concern have been duly noted and the whole team at Bale & Anchor will keep working diligently to achieve any required improvements to consistently deliver high standard services and differentiated residential experiences to our residential communities. We also took note of your concern regards current service delivery perception on related inconveniences caused by occasional required access for contractors, and we would kindly clarify that this is currently due to the fact that Bale & Anchor is fantastic new build still within the main builder's defect and warranties period and hence why access for contractors on occasion is still required. Despite that, we can confirm that such period will conclude soon and such occasional inconveniences will stop. It is our pleasure to have you in our Bale & Anchor community! Thank you.

Posted by

E. Meias, Community & Operations Manager

Aug 2024


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews