The Kell, ME4

Please tell us about the good and bad aspects of living in your local area:

For someone who works mainly at home (and needs peace and quiet) but occasionally commutes to London, the somewhat remote location is ideal for me, while having the option to jump on a 40-50 minute direct train to London; it’s the best of both worlds. I do wish I had a good coffee spot close by, but other than that it’s perfect for my needs. Plus being literally next door to a huge Asda which sells pretty much everything is a lifesaver.

How has the building management responded to any problems or issues you have raised:

Luckily haven’t had any major problems but they are always available to answer questions and are super approachable.

Please share one thing (or more) which you wish you had known before you moved in:

I personally can’t think of anything I wish I had known before I moved in, although I would definitely recommend going for a flat pack/vacuum packed sofa or one that comes in parts as I very nearly went for a three seater which wouldn’t have fit in the lift!

Please tell us about the good and bad aspects of living in your local area:

Shops and Convenience: The area is very convenient for shopping. There's a Londis located just below the building and a large Asda a few minutes' walk away. This makes grocery shopping easy and accessible. Quality of Life: The Kell apartment is perfectly situated with a view of the Medway River, which is especially enjoyable during the summer months. The building itself is well-maintained and includes daily news updates in the lift. Rent includes reliable Wi-Fi. Supportive Staff: The move-in process was smooth, with staff members Diba and Cameron being extremely helpful and quick to resolve any issues.

How has the building management responded to any problems or issues you have raised:

The building management at The Kell has been highly responsive to any problems or issues raised. Whenever there was a concern, Diba and Cameron, the staff members, addressed it promptly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that parking at The Kell is quite expensive. Additionally, the parking gate was stuck open for a few months, which compromised the security that we are paying for. While the overall experience has been positive, with great location and supportive management, these parking issues have been a significant concern.

Please tell us about the good and bad aspects of living in your local area:

Everything I need is within range and easy to get to. The area is peaceful and calm. Absolutely love it!

How has the building management responded to any problems or issues you have raised:

I have no not just moved into the property but I am pretty confident the management will respond to any issues raised in the future.

Please share one thing (or more) which you wish you had known before you moved in:

I am pretty satisfied with the move and now settling in.

Please tell us about the good and bad aspects of living in your local area:

Love the calmness of the area and view of the river and also the superstore within walking distance.

How has the building management responded to any problems or issues you have raised:

Haven’t raised any issues yet but I have every confidence should there be a need to.

Please share one thing (or more) which you wish you had known before you moved in:

I’m quite satisfied and have nothing to raise or comment on.

Please tell us about the good and bad aspects of living in your local area:

The scarcity of restaurants within walking distance with views of the water is a disappointment. There was previously talks of lifestyle centre being built below the residences, looking into Chatham docks etc and this has not been done. There’s also no parking for visitors yet there are facilities for hosting visitors.

How has the building management responded to any problems or issues you have raised:

Current management has been very responsive, they’ve been professional and transparent in their communication.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the number of pets in the building, and the fact that although there are cameras up in and around the building, actually getting any footage is not possible. Seeing cameras all over the building gave me a sense of safety and security, however when I needed access to check who had hit my vehicle I was denied and given what felt like the run around. That said, this was with the building managers who were here before the current management.