The Heron, EC2Y

The apartment is not designed for living. Closets take a significant space in the rooms and provide very little storage. Outlets are poorly located. Lighting and audio controls are dated. The curtains take significant space away from the unit. Management is inconsistent. The lounge is dated. Any changes to the AV controls or unit require specialist contractors. The management harasses us about furniture viewable from the street. The concierge staff is excellent but there's a lot of churn. Service is inconsistent during nights and weekends. The staff does nothing to stop noise, smells and anti-social behavior from neighbors.

We have lived in the development for over four years , the development has a friendly concierge service , owners club house with bar , cinema room , meeting rooms lounge and outdoor rooftop garden . The development is well maintained. Our unit is modern, SW facing with awesome views across the Barbican , St Paul’s and London skyline. The facilities are first class.

The apartment is quite expensive to live in to be honest as the rent is high. However the concierge here are excellent as they’re really helpful with holding parcels for us and even opening the door and say good morning whenever we leave. Whenever we do have a food delivery one of the concierge people go with the delivery driver to my place so I generally feel very safe and secure. I don’t really like the design of my place to be honest. There is a choice of having black designed rooms or white ones, and having the black one isn’t also great because it tends to feel really dark inside. The white ones are more bright and preferable. Also the black floors tend to look dirtier quicker. The facilities in the building are great as there’s a sofa in the lift as well as a mirror, so it feels really fancy! There is a gym available with 24 hr access and a lovely lounge which offer drinks, which is nice especially when doing work. The building management are really good - whenever I need a repair they’re very prompt to respond.

My apartment is a studio flat and it is quite simply everything I could have wished for. The living space is fantastic however the greatest thing is about living here is the service provided by the building management and the concierge and it is one of the best services provided that I have come across. The best feature of the place is that it is air conditioned.

I really enjoy living here as its so convenient being so close to lots of different transport links, however the flat itself is very expensive which isnt great, however the balcony is really nice on the sixth floor. The best feature of my home is that theres a big balcony.