BTR Operating Ltd.
Queen Street Quarter, LE1
Ranked 2nd out of 8 in Leicester
4.42
A blend of classic and contemporary flats. A friendly, welcoming community of 230 homes. A prime city centre location. And a refreshing approach to renting. We think you’ll find that Queen Street Quarter is a special place to live. Imagine coming home to take a dip in the pool, relax in the coal-fired sauna, or a workout in our fully equipped, premium gym. Our stylish lounge and games room are perfect for unwinding when you’re feeling sociable. While the workspace makes working from home a pleasure. It’s central Leicester location means everything is a short walk away.
Facilities
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
Parcel storage
Parking
Pet friendly
Resident events
Security features
Swimming pool
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
Facilities
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
Parcel storage
Parking
Pet friendly
Resident events
Security features
Swimming pool
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
BTR Operating Ltd.
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Latest Reviews
4.42
33 total reviews
Viewing 1-5 out of 33
Anonymous (Tenant)
Verified Resident
Queen Street Quarter, LE1
Jul 2024
Great location
Anonymous (Tenant)
Verified Resident
Queen Street Quarter, LE1
Jul 2024
Great facilities , swimming pool, communal lounge etc Nice design of the outside of the building, some apartments more modern than others Needs modernising in terms of the stair way etc and there being no lift is awkward when moving in and out, shopping etc.
Manager response
Hello, Thank you for your review. I'm sorry to hear that you've been disappointed with the service you have received. The resident experience at Queen Street Quarter is very important to us, and I would really appreciate the chance to discuss this with you. Please do reach out by calling our office number, sending an email, or popping down for a chat if you would like to. I'm glad to hear that you've enjoyed our communal areas, and hope that you will appreciate the revamped corridors when the works we are undertaking are complete. Best wishes,
Posted by
Laurie Walker, General Manager
Aug 2024
IG (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
It is pleasure to call this place my home!
IG (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
The apartments have access to its own gym, swimming pool and a beautiful communal space. I live in a one-bedroom apartment which is spacious and has big windows with a nice view and loads of natural light coming in during the day. Design of the apartments is modern and perfect for my needs.
Manager response
Hi IG, Thank you for this lovely review! We're so pleased that you're happy here, and that you've had a great experience so far. If you require anything else from us during your time here then please come and say hello or send us a request via the app or by email. Thanks again! Best wishes,
Posted by
Laurie Walker, General Manager
May 2024
Louis L (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
A lovely starter apartment
Louis L (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
The apartment was a bit small for its price. However that was made up for in droves by both the facilities and the staff. With a gym, studio, sauna, 10m long pool, and even with working and communal spaces you can use. It definitely makes up for the aforementioned price. The weekday staff are lovely. Keshvi and Izabela are wonderful and accommodating and really go that extra mile to help. The weekend staff does leave a bit to be desired as they usually try to hide and pretend they are not in. Maintenance is generally good and fast acting.
V J (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
Appreciation for Exceptional Service
V J (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
Recently, our old mattress became unusable, making it extremely difficult for us to get a good night's sleep, especially with a newborn in the house. Keshvi was incredibly kind and attentive, listening to our concerns and promptly arranging for a brand new mattress to be delivered. This was particularly thoughtful given that our home is scheduled for refurbishment in a few months, at which point we would have received a new mattress anyway. Nonetheless, she prioritized our immediate comfort, ensuring my family could sleep peacefully. Keshvi and team consistently goes above and beyond in her efforts to resolve any issues that arise. Her dedication and extra efforts are greatly appreciated. Kudos to her for always putting in the extra mile.
Manager response
Hi VJ, Thank you so much for writing this detailed and complimentary review! I'm really pleased that you have praised the work of our fantastic site team. Keshvi, Izabela and Shaban always put in 100% for our residents, and it's so nice to see that being recognised. If there is anything else we can do for you then please reach out to us. Best wishes,
Posted by
Laurie Walker, General Manager
May 2024
WG (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
Highly recommend!
WG (Tenant)
Verified Resident
Queen Street Quarter, LE1
May 2024
Keshvi and Isabella are so professional and helps in every possible way when you have a query. Both have looked after us the past couple of years and honestly could not ask for someone better! If they cannot help they will point in the right direction. Always they handle any problems with the highest professionalism.
Manager response
Hi WG, Thank you for leaving this excellent review! I'm so pleased to see that you have praised our team so highly. Keshvi, Izabela and Shaban work really hard, so it's very nice to see that being recognised by our residents. Thanks for the feedback on the outdoor spaces. I can assure you we are always looking at ways to improve, and hopefully some of the events we are planning will give you the opportunity to meet other residents and neighbours! Best wishes,
Posted by
Laurie Walker, General Manager
May 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Queen Street Quarter, LE1
Ranked 2nd out of 8 in Leicester