BTR Operating Ltd.
Queen Street Quarter, LE1
404.48Ranked 2nd out of 9 in Leicester
4.48
Adequate transparency
This development has an adequate number of verified resident reviews written in the last 12 months.
Facilities
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
Parcel storage
Parking
Pet friendly
Resident events
Security features
Swimming pool
Parking
Pet friendly
Resident events
Security features
Swimming pool
Facilities
Bike storage
Concierge
Gym
Lounge
Onsite maintenance
Parcel storage
Parking
Pet friendly
Resident events
Security features
Swimming pool
Parking
Pet friendly
Resident events
Security features
Swimming pool
BTR Operating Ltd.
See how residents rate this development
40 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.38
Facilities
4.53
Design
4.10
Location
4.88
Value
4.22
Management
4.10
Viewing 1-5 out of 40
SQ (Tenant)
Queen Street Quarter, LE1
Oct 2024
The staff are lovely staff
SQ (Tenant)
Queen Street Quarter, LE1
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
The location of this building is fantastic, it’s accessible and central . It’s a couple of minutes walk from the train station and the city centre it’s ideal specially if you don’t have a car. You really can get to anywhere in a matter of minutes. I prefer to stay positive however I have experienced several incidents of antisocial behaviour as a resident and tenant and I have observed homeless people trying to steal property on a multiple occasions. There are a range of socioeconomic issues that will contribute to this hit for a property that markets itself as luxury I think this really does need to be addressed. I understand that the building has been raided several times and as a single person living in the property I don’t always feel safe here. My car has also been broken into twice since the duration of my tenancy, which is unacceptable, because many cars here have been broken into and it’s not really acceptable to be honest. The bin collection process is fine, the staff member works so hard to keep the bins at a level however sometimes the residence rather than putting their bin bags in the bin, they will leave it on the floor, which is strange .
How has the building management responded to any problems or issues you have raised:
Very poorly, not taken personally just think there are things that need a more radical approach
Please share one thing (or more) which you wish you had known before you moved in:
this place has cockroaches, and people have drawn over the corridor walls, there is nothing luxurious about the building - I have lived in some beautiful places but this, the hygiene & responsiveness ain’t it. I could say more but think carefully before you move in. Only advantage for me is it’s location and that you can have pets but tbf I don’t even like my dogs here, people leave bins out with food & naapplies yuck!
Facilities
Design
Location
Value
Management
Alex (Tenant)
Verified Resident
Queen Street Quarter, LE1
Sept 2024
Little gem in the heart of the city
Alex (Tenant)
Verified Resident
Queen Street Quarter, LE1
Sept 2024
Please tell us about the good and bad aspects of living in your local area:
Beautifully located in the heart of the cultural quarter. Near Athena and the Curve. Close to the centre and all the local shops. Quiet at nights, safe, as it is a gathed community. The laddies from reception are all lovely and helpful.
How has the building management responded to any problems or issues you have raised:
They responded quickly and were always very helpful
Please share one thing (or more) which you wish you had known before you moved in:
The facilities are great, but you share them with two blocks of flats. That means you never know how busy they can get.
Facilities
Design
Location
Value
Management
Waed Mohamed (Tenant)
Verified Resident
Queen Street Quarter, LE1
Sept 2024
One of the few buildings that have a swimming pool, sauna and gym
Waed Mohamed (Tenant)
Verified Resident
Queen Street Quarter, LE1
Sept 2024
Please tell us about the good and bad aspects of living in your local area:
It’s very close to the train station. It can be a bit noisy due to nearby bars, the Curve theatre and Athena
How has the building management responded to any problems or issues you have raised:
They responded very fast and resolved the issue as soon as they could
Please share one thing (or more) which you wish you had known before you moved in:
Lots of good neighbours, parties managed by the office
Facilities
Design
Location
Value
Management
Siddharth (Tenant)
Verified Resident
Queen Street Quarter, LE1
Aug 2024
A Great place to have a Leicester life.
Siddharth (Tenant)
Verified Resident
Queen Street Quarter, LE1
Aug 2024
Please tell us about the good and bad aspects of living in your local area:
Good Aspects: Good Neighbourhood, close to Railway Station, close to city centre. Near cultural quarters so a lot of bars, art exhibition and theatre shows are a stone throw away.
How has the building management responded to any problems or issues you have raised:
They are very quick to respond to any questions for concerns we have. They solve any issue we have in our house within 1 or 2 days max.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew how good the lounge area was before moving in otherwise I would have moved in sooner.
Facilities
Design
Location
Value
Management
Manager response
Hi Siddharth, Thank you so much for writing this excellent review! I'm so pleased that you have praised the work of our team. This kind of feedback really means a lot to us, so thank you again. If there is anything else we can do for you then please reach out to us. Best wishes,
Posted by
Laurie Walker, General Manager
Sept 2024
Areege (Tenant)
Verified Resident
Queen Street Quarter, LE1
Aug 2024
Highly recommended
Areege (Tenant)
Verified Resident
Queen Street Quarter, LE1
Aug 2024
Please tell us about the good and bad aspects of living in your local area:
Parking is available with a fee and despite being in such a central location, you are still far away from late night noises and traffic making it perfect for people with families or people who work shifts ( as well as everyone else really) The only drawback would be if you lived on the third floor in building 21 as it does not have a lift
How has the building management responded to any problems or issues you have raised:
They immediately look into it and provide a solution. They are truly brilliant
Please share one thing (or more) which you wish you had known before you moved in:
Some flats require more heating due to poor insulation or high ceilings but I personally only found it inconvenient in one winter out of the three
Facilities
Design
Location
Value
Management
Manager response
Hi Areege, Thank you so much for this excellent review. I'm so pleased to hear that you've loved living here so far, and I hope this continues! While it looks like you have been thoroughly satisfied so far, if there is anything we can do to turn this 4 star review into a 5 star then I would be really pleased to hear it. Thanks again,
Posted by
Laurie Walker, General Manager
Sept 2024
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Queen Street Quarter, LE1
Ranked 2nd out of 9 in Leicester