BTR Operating Ltd.
BTR Operating Ltd. is a subsidiary of the John Lewis Partnership – you may know our well known businesses, John Lewis department stores and Waitrose supermarkets. We are a new residential management service that launched in November 2023. Our aim is to improve the experience for renters with the same customer focused approach that has built our retail businesses.
BTR Operating Ltd.
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Company
No. of developments: 2
- Development locations: East Midlands, Yorkshire and the Humber
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Developments by BTR Operating Ltd.
Viewing 1-2 out of 2
![Development image of Queen Street Quarter, LE1](https://cdn.core.homeviews.dev/cdn-cgi/image/width=3840,format=auto/development/24141189-6a12-4838-9184-03e6d78f2822/Communal-21-Queen-Street-fpz179736-1-1.jpeg)
Queen Street Quarter, LE1
4.42
(33 reviews)
![Development image of Clarendon Quarter, LS3](https://cdn.core.homeviews.dev/cdn-cgi/image/width=3840,format=auto/development/127de2c0-64a1-400e-9ac2-56bd461ce6a3/Image_20231122_154938_627-1.jpeg)
Clarendon Quarter, LS3
4.39
(44 reviews)
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Latest Reviews
4.41
77 total reviews
Stats
Overall
4.44
Facilities
4.47
Design
4.36
Location
4.69
Value
4.19
Management
4.05
Viewing 1-5 out of 77
CQ resident (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
Peaceful, sociable, needing continued investment/upkeep.
CQ resident (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
When opened in 2017 the property was developed with around 7 lounges, gym, games room and roof terrace. Overtime, although cleaned, maintenance and further investment into refurbishing or adding/replacing wearing facilities has not happened. Overall though the facilities are useful but tired. Laundry room costs reach nearly £7 for a wash and dry which is obligatory for the court building residence. This increases regularly (twice yearly) set by the management. Removal of building app to manage lounge bookings and vending machine. External building doors often broken so security for residents is not always as good as it should be. Wear and tear of building steps, doors, window cleaning, decor needs reinvestment. Rents continue to increase regularly and are supposed to be reduced for key workers.
Millie (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
Best in Leeds
Millie (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
Lovely building, beautiful architechture! Facilities are always very clean and well kept. Love the garden area and the roof terrace. The gym could use more weights equipment and machines (but thats just me being picky). Management staff is always professional and helpful!
Anonymous (Tenant)
Verified Resident
Queen Street Quarter, LE1
Jul 2024
Great location
Anonymous (Tenant)
Verified Resident
Queen Street Quarter, LE1
Jul 2024
Great facilities , swimming pool, communal lounge etc Nice design of the outside of the building, some apartments more modern than others Needs modernising in terms of the stair way etc and there being no lift is awkward when moving in and out, shopping etc.
Manager response
Hello, Thank you for your review. I'm sorry to hear that you've been disappointed with the service you have received. The resident experience at Queen Street Quarter is very important to us, and I would really appreciate the chance to discuss this with you. Please do reach out by calling our office number, sending an email, or popping down for a chat if you would like to. I'm glad to hear that you've enjoyed our communal areas, and hope that you will appreciate the revamped corridors when the works we are undertaking are complete. Best wishes,
Posted by
Laurie Walker, General Manager
Aug 2024
Georgia B (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
Perfect place
Georgia B (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jul 2024
Very nice neutral designs throughout. Facilities such as shared areas and gym is very convenient. Games room with pool table and darts! 24/7 security and parcel collection service. Management very friendly and approachable. Nice garden area that is always well kept.
Ahmed A. (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jun 2024
The staff are very friendly and they make life so easy for the residents
Ahmed A. (Tenant)
Verified Resident
Clarendon Quarter, LS3
Jun 2024
The staff are very friendly and they make life so easy for the residents. I live in a studio apartment an the design is really good. Management organise events often which is a really good way to meet your neighbours. There is security 24/7 and the building itself is gated
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews