New Garden Quarter, E15

Please tell us about the good and bad aspects of living in your local area:

Lovely location & amenities around. Well connected transport and Uber attends in 2-3 minutes. Clean modern area

How has the building management responded to any problems or issues you have raised:

So far did not had any any issues except want some explanation and clarification about charges Concierge management always responded very well and very happy with service There is no sign about concierge at entrance so people coming to deliver things does not where to go

Please share one thing (or more) which you wish you had known before you moved in:

Clarity about charges- service charge car park charge which seems to have been rising

Please tell us about the good and bad aspects of living in your local area:

The development is central - close to Westfield. Because the park is public there is a lot of anti social behaviour. Very noisy. But, the running of the complex is very smooth, the concierge staff are a joy. Bin rooms are great as we don’t have bins outside our doors. Very efficient buildings. Great for dog owners. Our community is very strong and we help each other out and socialize.

How has the building management responded to any problems or issues you have raised:

The building manager is efficient in some areas. But the contact person has changed four times in three years due to people leaving. So things get left for weeks.

Please share one thing (or more) which you wish you had known before you moved in:

I really really wish I had known I was tied into a heat network, owned by Rendall and Rittner, who get commission on their tenants gas and electricity usage at 3 times the Ofgen energy cap.

Please tell us about the good and bad aspects of living in your local area:

There is a good selection of shops and bars and restaurants, the bins are collected regularly, the common areas are well maintained and are clean. There is parking for an additional cost

How has the building management responded to any problems or issues you have raised:

Yes they respond in a timely manner, dealing with arranging plumbers etc where needed

Please share one thing (or more) which you wish you had known before you moved in:

Find out who supplies the services to your flat from the landlord before moving in, this makes things easier

Please tell us about the good and bad aspects of living in your local area:

Good - Near to shops, convenient , good area , Walking distance to park and train station. Overall very good area for me :) Bad - A lilttle unsafe, Phone thief snatcher on bikes

How has the building management responded to any problems or issues you have raised:

Great and fast responds upon any request / questions raised

Please share one thing (or more) which you wish you had known before you moved in:

The nursery - as we were looking for a quieter space

Please tell us about the good and bad aspects of living in your local area:

Great transport links, supermarkets, shopping options. Olympic park nearby, nice people. But security can be an issue. My bike was stolen from the building parking and I was almost mugged when I was using the ATM.

How has the building management responded to any problems or issues you have raised:

Prompt at times, but not so much on other occasions (see above).

Please share one thing (or more) which you wish you had known before you moved in:

The apartment gets very cold in winters. This compares to my previous apartment and even a friends who used to live in Stratosphere tower by the same developer.