Manor Place Depot, SE17

22nd

Ranked 22nd out of 29 in Borough of Southwark

3.85

Manor Place Depot is a new-build development run by Notting Hill Genesis. There are nearly 270 homes at this Elephant and Castle base, a large number of which are available under Shared Ownership and for social rent. Convenient nearby transport links come courtesy of the Northern line at Kennington tube station, and the Bakerloo line and National Rail services at Elephant and Castle station.

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Latest Reviews

3.85

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28 total reviews

Stats

Overall

4.00

Facilities

3.54

Design

4.04

Location

4.46

Value

3.82

Management

2.86

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Viewing 1-5 out of 28

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Sami (Shared Owner)

Sept 2022

Great place to live but a shame about NHG

Sami (Shared Owner)

Sept 2022

The development is overall great with a good community feel to it. The main problem we seem to have is getting Notting Hill Genesis to respond to any issues that crop up and we have had to raise numerous complaints about this. Our bin room door broke some time ago and NHG have SLA's but they never follow them and they do no keep us informed of repairs, so we ended up waiting months for the door to be fixed and in the meantime drug users started to use the bin room as the door was broken and they could get in. That is just one example of the difficulties in dealing with NHG. They have a portal you can raise problems on but they never seem to respond to anything raised on the portal and if we email them they more often than not do not respond to emails either.

Please tell us about the good and bad aspects of living in your local area:

The location is excellent for transport links and being able to get into London. I love that you can walk to the Southbank or London Bridge from here. The area is developing rapidly and there are some lovely eateries popping up as well as the new elephant park. There are a few different green spaces we can walk to. The only downside to living so central is that there is higher crime and it can be noisy but that is living in central London for you. Bicycle theft is a big issue

How has the building management responded to any problems or issues you have raised:

We had a huge problem with our flooring because there was a leak from the flat above us owing to pipes being installed incorrectly and it took a couple of years for our problem to be resolved with constant chasing from us. We have unfortunately had to raise many formal complaints about the length of time it takes to answer communications and then length of time it takes to resolve anything or the sheer lack of communication

Please share one thing (or more) which you wish you had known before you moved in:

I guess I wish I had known how bad NHG would be and also how Durkan, the developers, seem to rush everything and not care about problems that then occur later due to the build and fittings being rushed. But having said that we do like our flat and we are happy to live here for a while.

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Jen T (Owner)

Aug 2022

Beautiful apartments

Jen T (Owner)

Aug 2022

Well designed beautiful apartments. It is let down by bad maintenance, particularly of the gardens. A handful of trees were planted when the apartments were opened, but almost all are dead now. The weed prevention mat prevents water drainage and there is a permanent ring of dead grass around it

Please tell us about the good and bad aspects of living in your local area:

Elephant and Castle is a very trendy area with a strong local spirit. There are lots of quirky bars shops cafes and gyms to explore and enjoy - as well as convenient super markets. Public transport is excellent and there are parking spaces nearby. Surprisingly little traffic noise for how central it is.

How has the building management responded to any problems or issues you have raised:

Often problems faced don't fit under there options in the portal so they are ignored, even when they are dangerous (e.g. doors that trap you inside rooms, defective sprinklers etc). Its very hard to speak to anyone who cares / can do anything about the problems

Please share one thing (or more) which you wish you had known before you moved in:

Our neighbours have all been really lovely and their is a great sense of community that I've never had before

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Jay (Owner)

Verified Resident

Aug 2022

Manor place is a great area apartment block situated in the up and comming elephant & castle.

Jay (Owner)

Verified Resident

Aug 2022

Manor place is a well-designed block of flats & well maintained. It has nice communal garden facilities. Each flat is equipped with generous outdoor space. It has enclosed bin storage. Each block has multiple exits and entrances. Residents are engaged in keeping the building well managed & I have enjoyed living here.

Please tell us about the good and bad aspects of living in your local area:

Elephant & Castle is a great area to live. It's super central with lots of restaurants and local shops. In addition, it has excellent transportation links to the rest of London. The area is at the mid-way point in a multibillion regeneration. As such the area stands to continue to improve further.

How has the building management responded to any problems or issues you have raised:

The developer has been responsive to any issues. So far its been a great purchase

Please share one thing (or more) which you wish you had known before you moved in:

Sayers street is a great place to find restaurants in the area. Billions are being spent on redevelopment in the area, including a new shopping center that will open in the coming years.

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Jay (Owner)

Verified Resident

Jun 2022

Great location, well maintained building.

Jay (Owner)

Verified Resident

Jun 2022

The building is well designed, with spacious rooms and a lovely brick exterior. No concierge, but the plus side to this is a lower service charge. The flats are very energy efficient. The building management is ok can be slow sometimes but overall not bad.

Please tell us about the good and bad aspects of living in your local area:

Great area, lots to see and do. Really central so great launchpad to get to other places in London. In addition lots of new shops and restaurants are coming all the time.

How has the building management responded to any problems or issues you have raised:

The issues have been resolved once notified so no complaints.

Please share one thing (or more) which you wish you had known before you moved in:

The location is pretty straightforward, but until you live here you don't really know how central it is. And just how much is on your doorstep

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G I (Owner)

Verified Resident

Jun 2022

Lovely new development

G I (Owner)

Verified Resident

Jun 2022

From the outside, the buildings have a pleasant design and the communal gardens are very well kept. The fixtures inside such as doors and windows seem to be of high quality. The bin area is well ventilated and the bike area is very safe. The only con I can see is that there is no concierge.

Please tell us about the good and bad aspects of living in your local area:

Being so close to Elephant and Castle, there are a lot of new restaurants and bars around with really great food. Further, one can reach shops like M&S, Boots, Morrisons, Co-op, Sainsbury's within 10 minutes walk.

How has the building management responded to any problems or issues you have raised:

We haven’t raised any issues yet so I cannot give my view.

Please share one thing (or more) which you wish you had known before you moved in:

The main road that takes you the opposite way from elephant and castle is not the friendliest or the cleanest.

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These reviews are the subjective opinion of a HomeViews member and not of HomeViews