Lyons Dock at Greenford Quay, UB6
Ranked 21st out of 33 in Borough of Ealing
By Greystar
3.89
Lyons Dock at Greenford Quay is a development by Greystar. Compromising of 251 brand new studio, one, two, and three-bedroom apartments to rent. As well as this Residents benefit from enviable amenities. A gym, dining room, cinema, lounge, meeting rooms, children’s play area, and rooftop terrace.
Facilities
Balcony
Cinema room
Communal gardens
Games room
Gym
Lounge
Parking
Pet friendly
Play area
Private dining
Resident events
Roof terrace
Balcony
Cinema room
Communal gardens
Games room
Gym
Useful to Know
- Rental price: £1,623-£3,098 pcm
- No. of beds: Studios, 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2023
Design Award: 2023
Facilities Award: 2023
Location Award: 2023
Value Award: 2023
Management Award: 2023
Facilities
Balcony
Cinema room
Communal gardens
Games room
Gym
Lounge
Parking
Pet friendly
Play area
Private dining
Resident events
Roof terrace
Balcony
Cinema room
Communal gardens
Games room
Gym
- Rental price: £1,623-£3,098 pcm
- No. of beds: Studios, 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2023
Design Award: 2023
Facilities Award: 2023
Location Award: 2023
Value Award: 2023
Management Award: 2023
Example Properties
Lyons Dock at Greenford Quay, UB6
Latest Reviews
3.89
28 total reviews
Viewing 1-5 out of 28
Alyssa H (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
Convenient for residents
Alyssa H (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
I really like the design of the building and apartments, it’s really cozy and chill. There are also many facilities for the residents to use like a big common kitchen so you can hold party there. There’s also a small gym but got nearly everything you need, it’s very convenient for residents who wanna workout.
Manager response
Dear Alyssa Thank you very much for your amazing feedback! We are very pleased to hear that your stay here at Lyons Dock has been positive. We are also thrilled to share that there are upcoming shops/restaurants in the works which will be great for socialising with all residents from 3 buildings (Lyons Dock, Tillermans Court & Glassworks). If you have any further feedbacks/ideas, please do not hesitate to reach out to our concierge team. Best regards, Greenford Quay Team
Posted by
Lyons Dock, CSA
Nov 2023
Hugo C (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
Great amenities
Hugo C (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
The building has great amenities such as gym in the top floor, cinema, parcel room, 12h concierge and overnight security, and common area such as work spaces and leisure rooms for relaxing and dinning/party. The maintenance could be more effective, and swifter.
Manager response
Hi Hugo Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're enjoying your experience at Lyons Dock. We truly appreciate your kind words and are grateful to have you as a resident. If there's anything you need or any way we can enhance your stay further, please don't hesitate to reach out. Thank you again for choosing Lyons Dock as your home. We look forward to continuing to provide you with excellent service and a great living experience. Best regards, Greenford Quay Team
Posted by
Lyons Dock, CSA
Nov 2023
Miles N (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
Apartments are lovely but the area leaves a lot to be desired.
Miles N (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
The building and apartments themselves are very nice, they are high spec with premium SMEG appliances. There's not really anything negative to say about the design or facilities. I will say that the bin chutes are often out of order/blocked (likely due to a lack of rotation of the bins on the ground floor) - this causes residents to leave bin bags next to the bin chutes (rightly so in my opinion). The management try to issue fines (unenforceable) if you don't do things like take your rubbish down (which is as a result of their faulty chute system). The communal areas are designed well. The gym is adequate, I would prefer there to be more free weights (squat rack/free bench), but understand for safety they use fixed machines. It's nice though that this is included in the rent. I will say that some things were sold to us incorrectly by the estate agents, or since moving in policies have changed. We were told the communal areas such as the games room/dining kitchen/cinema would be free to book - but after 9 months of living here they decided that for exclusive use, you would need to pay. I am now in my second year living here (it will be my last). Rent increased 9% vs the previous year, despite supply of vacant units increasing and no additional amenities have appeared on site - property prices are also in a downward trend across the country. The leasing team will not negotiate, and if you don't agree with their renewal price - it's goodbye. It seems they would rather have people move out and have units vacant for multiple months, than offer a slight discount for guaranteed residency and income. I can see other apartments that have moved out after 1 year and their unit has been vacant for 3+ months... not sure how they're going to fill the current building under construction. Greenford Quay has lots of potential, but until there are things for residents to do nearby without having to travel via to Ealing, Notting Hill, White City, Central London etc - I can see this being a poor investment for Greystar.
Manager response
Dear Miles Thank you for taking the time to share your detailed feedback about your experience at Lyons Dock. We appreciate your positive comments about the building, apartments, and communal areas. We also acknowledge your concerns, particularly regarding the bin chutes, changes in amenities policies, and the leasing negotiations. Our team is actively working to improve the overall experience for residents. Regarding the miscommunication from the external estate agents, we apologize for any confusion. Your feedback helps us identify areas for improvement, and we will strive to enhance communication to prevent such discrepancies in the future. We sincerely apologize for the challenges you've faced and appreciate your patience as we work towards creating a better living experience for all residents. If you have any further concerns or suggestions, please feel free to reach out to our concierge team. Thank you for being a part of Greenford Quay. Best regards, Greenford Quay Team
Posted by
Lyons Dock, CSA
Nov 2023
Elena D. (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
The design for the building is nice however has a lot of tech issues
Elena D. (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
The design for the building is nice however has a lot of tech issues. The app never works and constant faults within my studio. The facilities are great, co working space is beautiful, more booths would be great. I really like the roofterrace as well.
Manager response
Dear Elena Thank you for sharing your thoughts on your experience at our building. We're delighted to hear that you appreciate the design, facilities, and amenities, including the beautiful co-working space and rooftop terrace. Your positive feedback on the location is also greatly valued. We're sorry to hear about the tech issues you've encountered, particularly with the app and faults within your studio. Your feedback is crucial for us to improve, and we'll certainly address these concerns with urgency. Regarding the road works in the area, we understand the inconvenience it may cause and appreciate your understanding that it's beyond our control. Regarding maintenance concerns, we apologize for any delays and the recurring issue you've experienced. Your frustration is understandable, and we're committed to resolving it promptly. We'll review our processes to ensure that such issues are addressed more effectively moving forward. We appreciate your patience and continued residency. If there's anything specific you'd like to discuss or if you have additional feedback, please don't hesitate to reach out directly. We're here to ensure your living experience meets your expectations. Best regards, Greenford Quay Team
Posted by
Lyons Dock, CSA
Nov 2023
Shalabh J (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
Glad that I found this place
Shalabh J (Tenant)
Verified Resident
Lyons Dock at Greenford Quay, UB6
Nov 2023
I am glad that I found this place when I moved to London a few months back. This place is very nicely kept. The best part is the common areas on the ground and top floors where I work (WFH) mostly. The gym has all you need and is very well maintained (I haven't come across any faulty machine till now). Plus the management is super helpful too!
Manager response
Dear Shalabh J Thank you so much for sharing your positive experience at Lyon's Dock. We're thrilled to hear that you're enjoying your time here and that our property's amenities and location have contributed to your overall satisfaction. We're delighted to hear that you find our common areas good for remote work. Creating a comfortable and productive environment for our residents is a top priority. It's great to know that you appreciate the well-maintained gym, and we're pleased that our management team has been helpful. Lyon's Dock's location in Zone 4 offers a unique blend of tranquillity and accessibility to the heart of London. We're glad you've found the nearby market and facilities convenient for your daily needs. Your feedback on the safety of the area, green spaces for pets, and the prompt resolution of maintenance issues is invaluable. We're pleased to hear that the maintenance issue you raised was promptly addressed. We appreciate having you as a resident and look forward to continuing to provide you with a positive living experience at Lyon's Dock. Best regards,
Posted by
Lyons Dock, GQ Team
Dec 2023
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Lyons Dock at Greenford Quay, UB6
Ranked 21st out of 33 in Borough of Ealing