High Point Village, UB3

Please tell us about the good and bad aspects of living in your local area:

Located at prime location. Just on the sides of rail station and bus stop. All shops and ASDA in walkeable distance. Variety of restaurants and food options within walkeable distance.

Please share one thing (or more) which you wish you had known before you moved in:

I was not having an idea of how easy it would be to have all the shops and resturants this much near by. I am finding it very convenient in terms of commute as well as for shopping.

What is the best feature of your home:

A book with coffee on a summer evening in the balcony with the picturesque view of Grand Union Canal from my home is the best feature in my opinion.

Please tell us about the good and bad aspects of living in your local area:

It was well thought out location and away from all the noise but giving sights and sound. Also the direction and access to amenities was great. The agent Claire Oki was very professional and flexible to show me around which enabled me make a choice

Please share one thing (or more) which you wish you had known before you moved in:

It is self cleaning. Sometimes you wish all the amenities should be packaged together such that it is a fix

What is the best feature of your home:

Layout and the hallway which can accommodate two people walking side by side

Please tell us about the good and bad aspects of living in your local area:

The location is convenient and that’s about it. There is traffic noise, and sketchy drug dealers nearby. Often there is really loud music that makes the walls of my flat vibrate.

How has the building management responded to any problems or issues you have raised:

Yes, minimally. The repairs have not been done. We are told multiple things by different people, all who haven’t seemed to communicate. They said they will “try their best to sort the water issue” but for as much as we pay, it seems like it should be a definitive fix, as it’s affecting all the tenants want to remain here.

Please share one thing (or more) which you wish you had known before you moved in:

How terrible this place is. How much of a scam and rip off the cost is for what we are getting. That the landlord was not a good landlord who doesn’t care for the well-being of their tenants- unlike anyone I have met. Overall this place is terrible.

Please tell us about the good and bad aspects of living in your local area:

The development is right next to the train station, but the area itself is sadly quite dodgy, too many drug dealers and too much anti-social behaviour, especially in the summer. The street side is rather noisy, traffic is too much, which will only get worse as the area is getting more and more built up.

Please share one thing (or more) which you wish you had known before you moved in:

I wish someone properly explained the pitfalls of leasehold terms to me, that I will be exposed to uncontrollable service charge increases. As the management company are working towards a profit and dividends, it’s a constant struggle and uphill battle, which takes up too much of my free time. It’s like a second job with not much result.

What is the best feature of your home:

It is a roof over my head. Such a shame service charges are a mess.

Please tell us about the good and bad aspects of living in your local area:

Hayes is up and coming, lots of local grocery shops within walking distance, public gym and pool and great transport links into Central London and west to Reading and beyond. Minutes from Heathrow by bus, train or car. The only thing Ballymore cannot claim any credit for is Hayes superb transport links.

Please share one thing (or more) which you wish you had known before you moved in:

Ballymore involved? Avoid!