High Point Village, UB3

High point village has various aminities within the development itself like gym, swimming pool, sauna, heat room. Apart from these aminities we do have conceirge desk which is 24X7 and we never miss any couriers or parcels. Everything is taken care at conceirge itself. In addition to all these, the Grand Union Canal view from this developement gives a picturesque view.

The building is world class and the playful Colours add light and fun to the place. Everything was considered and Claire Oki showed me different options and outlay and designs and arrangement. Common areas and variable for different walks of life. Indeed it takes a lot to think of everything but this one scored the point. The hallway is indeed a hallway

The gym facility is about the only ok thing. The pool is often out if service. The sauna and steam room usually are not on. The water is ALWAYS and I mean ALWAYS broken. There is either no hot water, or literally no water at all that will come out of the faucets. We have had an ongoing leak since early December. Forced out of our only bedroom to sleep on a mattress on the floor in the living room, yet still paying for the cost of a 1 bed flat. Management has done little to no effort. Repairs were not done. The carpet was ruined, along with the walls and ceiling. Personal items have been damaged due to the leak. There is also mould growth due to this, and they expect us to stay in a room like that because “the leak is not ongoing.” I didn’t think finding a leak and fixing it should take more than 2 weeks, especially when it had been leaking for at least 3 weeks, but it’s now well over a month. The management doesn’t care about you, they ignore you, and their lack of communication is terrible.

Avoid to buy from Ballymore: Service charges are sky-high and uncontrollable, nearly doubled in less than 10 years (currently stands at £2,4million per year for the estate and rising !!!), account audits are regularly 3 years late, no transparency and no consistency in their accounting Many defect building materials Poor aftercare Poor value for money Regular hot water outages - expensive maintenance costs Poor security - yet high CCTV costs Broken water pipes and shoddy toilet cisterns causing damage to wooden floors and carpets (I got flooded twice in 3 years) Rainwater leaking through large living room window - it took Ballymore 5 years to fix it Flats are saunas in the summer, no A/C, night time (!!!) temperatures inside flats can go above 28-30*C Summer heat shattered glass balcony panels, which fell onto the street Large floor to ceiling window shattered and fell onto the street from 6th floor a couple of years ago Failed EWS1 cladding/fire certificate - flats are currently un-sellable and cannot be remortgaged No option for leaseholders to switch to a cheaper heating provider Walls are paper thin, I can hear my neighbours’ daily life And the list could go on for many-many pages..... Do yourself a favour and do a proper research on-line and on social media before investing in a property built and managed by Ballymore. If I could give them a zero or negative rating, I would. Also, beware of very vague, positive reviews with no or little specifics, they are possibly sponsored ones I can support all my claims with evidence (e-mails, photos, documentation, itemised service charge lists, etc)

A terrible, dishonest, extortionate managing agent and developer. I will never again move into a Ballymore property. Service charges rise exponentially without any improvement in service. Gardens are left to rot for years. Front gates broken for weeks on end, disabled lift out of action for months on end. I love my flat but beyond the four walls lies the disdain and rip-off that is Ballymore. Water outages have dogged our homes for 10 years, with one instance of NO WATER at all for 36 hours, Ballymore did nothing to help residents. The building gets incredibly hot in summer, with temps over 30 degrees all day and all night with no air con allowed, Ballymore have done nothing to remedy this either. In short, lovely flat, good community of residents, but Ballymore offer neither value for money, care for their residents in any way,