Florence Dock, SW11

Please tell us about the good and bad aspects of living in your local area:

Incredible experience, moved to London on my own and the events have really helped me make some friends and not be alone.

How has the building management responded to any problems or issues you have raised:

My lightbulbs went out and the maintenance was very quick. My fridge was also making noise and it was replaced

Please share one thing (or more) which you wish you had known before you moved in:

I didn't know that storage wasn't included in the rent

Please tell us about the good and bad aspects of living in your local area:

Great transport link - train station close by. Lots of bars nearby. By the thames, good location for walking.

How has the building management responded to any problems or issues you have raised:

The building management respond promptly to emails and concerns.

Please share one thing (or more) which you wish you had known before you moved in:

Join the app for events in the building so you know when things are happening.

Please tell us about the good and bad aspects of living in your local area:

Living at Florence Dock is fantastic. Great facilities and good local shops. There is occasional noise from helicopters but apart from that it is very quiet and peaceful. Generally living at Florence Dock has exceeded my expectations.

How has the building management responded to any problems or issues you have raised:

Very well and I have found everybody very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The rooms are comfortable and well laid out - if a little warm during the summer months.

Please tell us about the good and bad aspects of living in your local area:

I have an affinity for living near water, so I'm drawn to the area near the Thames. It's not as well-connected as an underground tube, but it's located between two overground stations, which is decent. However, there have been instances of anti-social behaviour both inside and outside the building. It would be beneficial to monitor the conduct of residents and their guests to ensure a positive atmosphere within the building and with other residents.

How has the building management responded to any problems or issues you have raised:

Occasionally, it is necessary to submit multiple requests via email or through the app when addressing instances of damage or issues, as there have been instances where the team may overlook them. In some cases, it can take several days to receive a response or to have the issue resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Know that it was two different buildings and they didn't have good connections between them or most all the community areas were in the North Block.

Please tell us about the good and bad aspects of living in your local area:

There are tons of shops, food and general, within a 20 minute walk. The proximity to the power station and parks is fabulous. I love living near the river. I wish there was underground access nearby and that it was closer to the stations

How has the building management responded to any problems or issues you have raised:

Mostly positive. I like the onsite staff but don’t have communication with overall management

Please share one thing (or more) which you wish you had known before you moved in:

The bar was out of service for the first 6 months of being here