Simple Life at Empyrean, M7
Ranked 16th out of 26 in Salford
4.23
Empyrean offers 298 apartments spread across six blocks. Located either side of the newly renovated Church of Ascension, it is directly opposite Green Grosvenor Park. As well as this, it's a stone’s throw away from the river Irwell. These homes are rental-only by Simple Life.
Facilities
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Awards
Excellence Award: 2022
Facilities
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Awards
Excellence Award: 2022
Latest Reviews
4.23
78 total reviews
Viewing 1-5 out of 78
Hannah B (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Jul 2021
Good location, nice design, so homely
Hannah B (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Jul 2021
I love the design of the building, I can't fault it at all. It's such a nice place to live, and the local area is lovely. Right next to Green Grosvenor Park and River Irwell/Peel Park. It's nice to be close to city centre but also around lots of green and nature. The building/prop management have been amazing too, if there are any issues I can email anyone and expect a response on the same day.
Resident (Tenant)
Simple Life at Empyrean, M7
Jun 2024
Had high hopes but was let down immediately
Resident (Tenant)
Simple Life at Empyrean, M7
Jun 2024
Though the development looks good on the outside, I must say it is poor overall. For the amount of rent being charged, you’d expect quality. The flats aren’t done up to a high standard, rather they’re fashioned like a premier inn. There was poor ventilation in the property meaning it becomes an oven in any bit of sun. There are some aspects that are good with the development but unfortunately the cons outweigh the pros.
Manager response
Hello, Thank you for your valuable feedback. We're sad to hear that you're disappointed with the apartments at Empyrean. We'd like to take the opportunity to run through some of your comments you have raised. Furnishing - our furniture packs are provided by LOFT and are reflected clearly in all the advertising and marketing provided for our apartments. They are also present at any viewings taken place so residents can see and feel the good quality of our furniture before they opt to rent with us. We're sad to hear that this doesn't meet with your standards - this is the first piece of negative feedback we have had regarding the look of the furniture. All new properties are built to building regulations, which means as a standard, they are air-tight, keeping them warmer in winter months. This does therefore mean that in much warmer months, residents may need to open windows to assist in keeping the apartment to their preferred temperature. Our rents are comparative to that of the local area rents - as we are a private landlord, and not an Affordable Housing Provider, we are unable to avoid rental increases in line with the market each year. This is standard for the industry and is outlined in your tenancy agreement. We completely appreciate that situations change and our team are happy to assist in finding you a new property that better suits your budget if your apartment is no longer suitable. We're sorry to hear that you have had maintenance issues around your apartment and you're not happy with the service provided to get these fixed. We'd love the opportunity to investigate this for you but we are unable to identify you through the information you have provided in your review. If you could contact us at complaints@simplelifehomes.com with some further detail, we'd be happy to help.
Posted by
Anonymous, Simple Life
Jul 2024
Naz H (Tenant)
Simple Life at Empyrean, M7
Apr 2023
Amazing Annabelle :)
Naz H (Tenant)
Simple Life at Empyrean, M7
Apr 2023
We had a wide range of concerns when we moved in. However, we had the pleasure of working with Annabelle O’Keefe, who went above and beyond to rectify all the issues we had. She was empathic, kind and very respectful. She ensured that we were listened to and ensured that all our concerns were actioned.
Manager response
Thank you for your review and lovely feedback regarding Annabel! We will be sure to make her aware of your review!
Posted by
Anonymous, Simple Life Team
Apr 2023
Konnie (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
A simple life indeed
Konnie (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
The exterior design of the blocks is very aesthetically pleasing, and so is the interior very calming with a peaceful balcony view. There are facilities to be at everyone's convenience and the building is being taken good care of with organised bin collection and lawn and plant maintenance. It would be great if the entrances of the blocks were cleaned every once in a while to avoid contact with spiders and webs. External window cleaning would also be a good service to be provided as the windows cannot be reached from the inside.
Manager response
Hi Konnie, Thank you for a wonderful review of Empyrean and Simple Life as your landlord! We're delighted to hear that you're happy with your home and the location. Just to confirm, residents are expected to clean balcony windows, but all other windows are cleaned by Simple Life every 6 months. In light of your feedback we have flagged this internally to make sure the clean is scheduled shortly, if it hasn't already been completed.
Posted by
Anonymous, Simple Life Team
Sept 2022
Ikenna D (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
New Home
Ikenna D (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
The exterior design of the buildings are quite modern that it leaves anyone in awe when seen, the building management is always pleasing to see because unlike some housing management that doesn’t do the bare minimum of trimming the lawns the management does more than that as they not only have specific and regular times of doing it but also tends to all the blocks.
Manager response
Thank you for your review Ikenna! We're delighted to hear how much you are enjoying your home with us.
Posted by
An, The Simple Life Team
Sept 2022
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Simple Life at Empyrean, M7
Ranked 16th out of 26 in Salford