Simple Life at Empyrean, M7
784.22Ranked 15th out of 28 in Salford
4.22
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Resident events
Awards
Excellence Award: 2022
Facilities
Balcony
Bike storage
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Resident events
Awards
Excellence Award: 2022
See how residents rate this development
78 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.26
Facilities
3.77
Design
4.35
Location
4.29
Value
4.32
Management
3.82
Viewing 1-5 out of 78
Hannah B (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Jul 2021
Good location, nice design, so homely
Hannah B (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Jul 2021
Please tell us about the good and bad aspects of living in your local area:
There is a good range of shops including a corner shop only a few minutes walk away, then you have an aldi, tesco, asda and sainsburys only a 5 minute drive away. It's also really close to town, which only takes 15 mins walking. There is no noise disturbance and the parking is good, I know my car is safe.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had been told that my apartment is on the ground floor, as I would have really liked a balcony. But I can always try and get one once my current lease ends.
What is the best feature of your home:
I love the layout of the flat, and also the fittings and furniture. It's so modern and clean looking, you feel a sense of calm when you walk in.
Facilities
Design
Location
Value
Management
Resident (Tenant)
Simple Life at Empyrean, M7
Jun 2024
Had high hopes but was let down immediately
Resident (Tenant)
Simple Life at Empyrean, M7
Jun 2024
Please tell us about the good and bad aspects of living in your local area:
Shops are within a reasonable distance with a Lidl not far. Parking is not free and is charged at £50 a month on top of already pricey rents.
How has the building management responded to any problems or issues you have raised:
Simple life haven’t been helpful most of the time. Repairs took ages and there are no other facilities on site to justify the high rents.
Please share one thing (or more) which you wish you had known before you moved in:
How poor the flat was. Paint missing and broken bits was not a sight I was expecting.
Facilities
Design
Location
Value
Management
Manager response
Hello, Thank you for your valuable feedback. We're sad to hear that you're disappointed with the apartments at Empyrean. We'd like to take the opportunity to run through some of your comments you have raised. Furnishing - our furniture packs are provided by LOFT and are reflected clearly in all the advertising and marketing provided for our apartments. They are also present at any viewings taken place so residents can see and feel the good quality of our furniture before they opt to rent with us. We're sad to hear that this doesn't meet with your standards - this is the first piece of negative feedback we have had regarding the look of the furniture. All new properties are built to building regulations, which means as a standard, they are air-tight, keeping them warmer in winter months. This does therefore mean that in much warmer months, residents may need to open windows to assist in keeping the apartment to their preferred temperature. Our rents are comparative to that of the local area rents - as we are a private landlord, and not an Affordable Housing Provider, we are unable to avoid rental increases in line with the market each year. This is standard for the industry and is outlined in your tenancy agreement. We completely appreciate that situations change and our team are happy to assist in finding you a new property that better suits your budget if your apartment is no longer suitable. We're sorry to hear that you have had maintenance issues around your apartment and you're not happy with the service provided to get these fixed. We'd love the opportunity to investigate this for you but we are unable to identify you through the information you have provided in your review. If you could contact us at complaints@simplelifehomes.com with some further detail, we'd be happy to help.
Posted by
Anonymous, Simple Life
Jul 2024
Naz H (Tenant)
Simple Life at Empyrean, M7
Apr 2023
Amazing Annabelle :)
Naz H (Tenant)
Simple Life at Empyrean, M7
Apr 2023
Please tell us about the good and bad aspects of living in your local area:
The development it self is next to a beautiful park which is enjoyed by families and local residents.
How has the building management responded to any problems or issues you have raised:
Dealt with in a professional and quick manner. Ensured that we were satisfied
Please share one thing (or more) which you wish you had known before you moved in:
I wish that we knew the apartment wasn’t ready to move into.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your review and lovely feedback regarding Annabel! We will be sure to make her aware of your review!
Posted by
Anonymous, Simple Life Team
Apr 2023
Konnie (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
A simple life indeed
Konnie (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
Very good and quiet location, with access to a big supermarket and a couple of convenient stores nearby. Not a big range of restaurants however it's close to the city that has a big variety.
How has the building management responded to any problems or issues you have raised:
To be honest we've not had any issues yet but they've been helpful with some queries.
Please share one thing (or more) which you wish you had known before you moved in:
The only thing I would share is the information that the simple life app has to provide, when you move in a new house with different appliances and facilities to your previous one you waste time trying to figure out how everything works. However the app has most of the information and it would be good to mention beforehand that all the manuals are also included there.
Facilities
Design
Location
Value
Management
Manager response
Hi Konnie, Thank you for a wonderful review of Empyrean and Simple Life as your landlord! We're delighted to hear that you're happy with your home and the location. Just to confirm, residents are expected to clean balcony windows, but all other windows are cleaned by Simple Life every 6 months. In light of your feedback we have flagged this internally to make sure the clean is scheduled shortly, if it hasn't already been completed.
Posted by
Anonymous, Simple Life Team
Sept 2022
Ikenna D (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
New Home
Ikenna D (Tenant)
Verified Resident
Simple Life at Empyrean, M7
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
The location which to be honest I didn’t really know existed until I saw it on a property search website is just amazing because it’s very close to city centre but at the same time still very quiet and chill has personal parking space at a very affordable price, the bin and recycling program are very straightforward and efficient.
How has the building management responded to any problems or issues you have raised:
In a real incident where I had to sort out the electricity part of my apartment they were very willing and ready to help me out and answered all my questions and more.
Please share one thing (or more) which you wish you had known before you moved in:
To be honest I do think I did everything as I would hoped and liked
Facilities
Design
Location
Value
Management
Manager response
Thank you for your review Ikenna! We're delighted to hear how much you are enjoying your home with us.
Posted by
An, The Simple Life Team
Sept 2022
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Simple Life at Empyrean, M7
Ranked 15th out of 28 in Salford