Embassy Gardens, SW8

15th

Ranked 15th out of 19 in Nine Elms

3.86

Embassy Gardens is a mixed-use EcoWorld and Ballymore development, featuring luxury apartments and commercial units and designed by HAL Architects and Sir Terry Farrell CBE. It's got a prime setting in the waterfront Nine Elms district, close to the River Thames and the US Embassy. In addition, the site is walkable from Vauxhall, Battersea and the in-construction Nine Elms stations. Likewise, it is close to the Southbank Centre and London Bridge.

Facilities

24hr onsite management
Balcony
Cinema room
Communal gardens
Concierge
Gym
Lounge
Onsite cafe
Parking
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Swimming pool

24hr onsite management

Balcony

Cinema room

Communal gardens

Concierge

Gym

Lounge

Onsite cafe

Parking

Pet friendly

Private dining

Resident events

Roof terrace

Security features

Swimming pool

Awards

Excellence Award: 2022
Design Award: 2022
Location Award: 2022

Facilities

24hr onsite management
Balcony
Cinema room
Communal gardens
Concierge
Gym
Lounge
Onsite cafe
Parking
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Swimming pool

24hr onsite management

Balcony

Cinema room

Communal gardens

Concierge

Gym

Lounge

Onsite cafe

Parking

Pet friendly

Private dining

Resident events

Roof terrace

Security features

Swimming pool

Awards

Excellence Award: 2022
Design Award: 2022
Location Award: 2022

Latest Reviews

3.86

Write a review

127 total reviews

Stats

Overall

3.96

Facilities

4.21

Design

4.30

Location

4.22

Value

3.70

Management

3.36

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Viewing 1-5 out of 127

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Genovieve (Tenant)

Verified Resident

Nov 2022

Brilliant

Genovieve (Tenant)

Verified Resident

Nov 2022

Great development. The best in London ! Great service especially Ibrahim Alamin always helpful and always gives us a 5* service. The Skypool is unique. Such a great place to live. So central. Everyone in the development is so friendly and the staff is excellent.

Please tell us about the good and bad aspects of living in your local area:

Great location !amazing amenities ! The gyms, swimming pools, amazing parking, private cinema and are great. Is also very very safe!

How has the building management responded to any problems or issues you have raised:

Great service. Solved my little issues I had in 1-2 days

Please share one thing (or more) which you wish you had known before you moved in:

Is actually even better than I imagined. Nothing bad in my opinion

Facilities

Design

Location

Value

Management

Manager response

Good Afternoon Genovieve, Thank you for your amazing positive feedback on Embassy Gardens, we are so happy that you call EG your home. We will of course pass on your wonderful feedback to our teams Best regards, Darryn Johnson Residential Service Manager

Posted by

Darryn Johnson, Residential Service Manager

Nov 2022

Review image for review 5972f23a-1775-49c4-8578-0170ea89dbb1

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María Fernanda SánchezM (Tenant)

Verified Resident

Oct 2023

Good but not the best

María Fernanda SánchezM (Tenant)

Verified Resident

Oct 2023

The management excels with a wide range of activities. Tower F's exceptional cleanliness is attributed to Claudia, who is always attentive and friendly, ensuring an impeccable environment. However, bathroom and closet design leave much to be desired. The ongoing construction work and increasing homeless population are also notable concerns.

Please tell us about the good and bad aspects of living in your local area:

Lacks restaurant variety, limited street lighting, safety concerns with bikes, noisy due to ongoing construction.

Please share one thing (or more) which you wish you had known before you moved in:

Too many construction works and increasing homelessness

What is the best feature of your home:

The building is well-managed with a variety of activities, cleanliness in Tower F is thanks to the attentive Claudia Coco.

Facilities

Design

Location

Value

Management

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Adam K (Tenant)

Verified Resident

Aug 2023

Terrible facilities, service, management

Adam K (Tenant)

Verified Resident

Aug 2023

Worst thing is the facilities and the management. Lifts, internet, steam rooms don't work. Sky pool rented out for external use even when tenants are paying for the service. Absolutely no avenue to complain about anything. I've never experienced a development like it. Outrageously mis-managed, and they simply don't understand the complaints, or just don't care.

Please tell us about the good and bad aspects of living in your local area:

I have no issue with the area, I moved there for a reason. But the development is terrible. Rowdy, student atmosphere. I reported drug taking, they just don't care. Police had to get called with a particularly racist neighbour that they also wouldn't take seriously. So many sleepless nights with many sound systems. There was a period where I was having to call concierge pretty much every night after midnight. They just wouldn't do anything.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how apathetic the management team were

What is the best feature of your home:

It's so difficult to think of anything positive. I guess the sky pool was nice when they actually allowed tenants in (paying tenants) that were treated with total disdain.

Facilities

Design

Location

Value

Management

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Maryam (Tenant)

Verified Resident

Jun 2023

Worse experience

Maryam (Tenant)

Verified Resident

Jun 2023

Worse management team. If you have a leak, water, supply, heating or cooling issue, prepare to live with it for the rest of your stay. Disrespectful concierge too. Don’t even greet residents or guests. We currently have a heatwave. Haven't had any water supply for the whole day. The cooling system is giving out 31C air due to thermostat malfunction. On top of that we just had a leak for 5 months. In the months of December and January, we had no heating because of a problem with the software of the HIU.

Please tell us about the good and bad aspects of living in your local area:

Best thing is the Waitrose. Probably only reason why I am still here but have decided to move because of poor management.

How has the building management responded to any problems or issues you have raised:

Very poorly almost no response as I have explained previously.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know how poor the building management and facilities team are in the event of a leak, water supply, heating or cooling issue.

Facilities

Design

Location

Value

Management

Review image for review 9cd8ae34-c1a3-4960-9f69-2a9d97ee191b

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KWells (Tenant)

Verified Resident

Jun 2023

Not worth it

KWells (Tenant)

Verified Resident

Jun 2023

Absolute shambles - you pay top notch for facilities and end up with steam rooms that are out of service for over half a year, sky pools you cant use as they have been sold off to film crews and on top of that you have to listen to all these passive aggressive announcements from an incompetent management that try and tell the residents how they should behave. You can't achieve a luxury environment if the service you offer is budget to say the least.

Please tell us about the good and bad aspects of living in your local area:

Nice local shops and amenities - the opening of BPS is a very welcome addition to the area, lots of new restaurants and great connections into Central London.

How has the building management responded to any problems or issues you have raised:

Yes this has all been resolved well as it is separate from Ballymore

Please share one thing (or more) which you wish you had known before you moved in:

How poorly this space was being managed and that facilities, which are the main selling point of this development, are either broken or not available

Facilities

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Location

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Management

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These reviews are the subjective opinion of a HomeViews member and not of HomeViews