Elizabeth Park, KT12

Please tell us about the good and bad aspects of living in your local area:

Local to train station and a Waitrose. School at end of road but limited noise or impact. Walk to local town centre in 20 mins.

How has the building management responded to any problems or issues you have raised:

No. They ignore messages from myself and neighbours.

Please share one thing (or more) which you wish you had known before you moved in:

How bad their customer service is. It’s non existent.

Please tell us about the good and bad aspects of living in your local area:

Hersham road gets very busy in the morning and afternoons due to school runs.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to report here. We’ve been told everything that we needed to know

Please share one thing (or more) which you would change about your development:

I would have loved to be able to use the loft space.

Please tell us about the good and bad aspects of living in your local area:

Next to shops, school, nursery, supermarkets - a very convenient area to live! Especially if you work in the city, 5-10 minute walk to the train station.

How has the building management responded to any problems or issues you have raised:

I personally have no requested anything however I know other neighbours have and they have received help and guidance

Please share one thing (or more) which you wish you had known before you moved in:

Be sure to check for drafts coming from the balcony area. Luckily, we live on ground floor but I know other neighbours have had issues. Car parking spaces should have plot numbers (not house numbers) added to all to avoid confusion

Please tell us about the good and bad aspects of living in your local area:

Location is great for families, it’s also good for commuting into London.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we had known that one thermostat (1st floor), covers the ground floor too. Makes it very cold in the winter, we’ve since had to install a smart heating system (as have our neighbours).

What is the best feature of your home:

The best feature of our home is the layout - it really works for us having a large kitchen diner.

Please tell us about the good and bad aspects of living in your local area:

The houses are lovely homes. They are situated close to lots of convenient shops and public transport. I have really enjoyed living here.

Please share one thing (or more) which you wish you had known before you moved in:

A lot of traffic and people during school open and close times