Duet MediaCityUK, M50

Please tell us about the good and bad aspects of living in your local area:

We have loved our time living in Duet apartments! The area is in a perfect location, close to bars, shops and restaurants. The transport into the city is literally on our doorstep too.

How has the building management responded to any problems or issues you have raised:

Yes any problems we had were dealt with as soon as they were raised

Please share one thing (or more) which you wish you had known before you moved in:

We found it great that when we could physically veiw duet apartments we were able to view it online and the letting agents and reception staff were very efficient and helpful

Please tell us about the good and bad aspects of living in your local area:

The local area is fantastic. Duet is a stones throw from Media City, where there is always events being organized, especially in the summer months. There are many restaurants and bars within walking distance also. The local area is very safe and secure, with great transport links to the City.

How has the building management responded to any problems or issues you have raised:

Excellently. We only had one issue in our time here. Once raised, it was solved within 3 days.

Please share one thing (or more) which you wish you had known before you moved in:

The Duet car park is expensive due to its size with cheaper, and secure car parking options available nearby. The front desk at Duet are happy to recommend alternative options.

Please tell us about the good and bad aspects of living in your local area:

Have been renting in Duet for Over a Year now been a great experience for most of it . When I moved in on January the Building had 2/3 lifts in operation it has been over a Year and it is still 2/3 lifts in operation. When lift maintenance occurs a building this size relies on one single working lift service for all apartments. So would advise getting a lower flow apartment as this issue seems it will never be fixed unless you sign a 46 month Tenancy you MIGHT get to see the 3rd lift work at your time in duet . The garden is a great feature and ideal if you work remotely and have dogs as quite a nice space inside a busy area like media city however when I moved in this area was closed for nearly 3 months due to a door issue and recently after a few light showers in the weather the area has been closed again with no notice of reopening. Quite frustrating when rent is over £1100 for a 1 bed flat. The staff is great at reception and very helpful and always polite . The management focus a lot on events in the building like Friday socials and group workshops and very little on the actual Maintenance of the building itself. Over a year and can’t order a part for a Lift? 3 months to fix a door ? The building was supposed to have all windows clean on 4 separate dates but due to error even this can’t be done ? Like I mentioned the staff are AMAZING and I’m sure under new management the building could be 10/10 .

How has the building management responded to any problems or issues you have raised:

No management have given up updating residents on the lift issue as been over a year and still can’t seem to fix this simple issue .

Please share one thing (or more) which you wish you had known before you moved in:

The maintenance lets this property down big time that’s the only issue . Lovely building great staff poor management

Please tell us about the good and bad aspects of living in your local area:

Excellent area, quality of living and space for all your things. Transport is readily available and the location is superb for walking back and forth to MediaCity.

How has the building management responded to any problems or issues you have raised:

Understanding and lenient. Problems usually get fixed within a quick and timely manor.

Please share one thing (or more) which you wish you had known before you moved in:

Don't forget to sort out your parking before moving, if you drive. Could potentially cause issues because of the demand for spaces.

Please tell us about the good and bad aspects of living in your local area:

Duet is in its own perfect little oasis. You have the quiet and tranquility of being just outside of the heart of town (plus views across three Erie Basin), but all the benefits of getting to Piccadilly in 20 minutes thanks yo the two tram stops (Harbour City and Anchorage) that Duet is between. One tram stop up to Media City, or a 10 minute stroll away, you will find a range of pubs, restaurants, the Lowry and outlet centre. You really won't be at a loss for things to do in the evening. There is also a Sainsburys Local a four minute walk away, so you never need to worry if you need a pint of milk or a quick tea. The building itself also offers events, such as fortnightly drinks, quarterly socials, pilates and other fitness classes, and Christmas movie nights etc. There are parking spaces available to tenants to rent, though it is not an enormous car park. If you have guests visiting, they can park at the Quayside car park for not an unreasonable amount. As a heads up for any driver, Manchester United match days can mean a lot of traffic around The Quays as people drive to and from games. As long as you know games are on, this I'd easily avoidable. I have no complaints about bin collections or the cleanliness of the bin rooms at all. I can also happily report that there are no issues of antisocial residents or people in the area. It always feels safe and quiet.

How has the building management responded to any problems or issues you have raised:

Yes, any issues we have had were addressed by the front desk on the same day and, if required, someone has come to make repairs on the following Tuesday.

Please share one thing (or more) which you wish you had known before you moved in:

How excellent a location it is. You are wedged between two tram stops and are a 10 minute stroll from Media City. Depending on the flat, you can see Old Trafford, the Lowry, ITV and the BBC clearly from the window.