Please tell us about the good and bad aspects of living in your local area:

Excellent transport links with the Elizabeth line less than 5 minutes walk from the building. The high street is also less than 5 minutes walk away. With access the most stores you need. There is an ASDA less than 10 minutes walk away.... In terms of Food, you have access to really good chinese / Indian restaurants and the usual fast food chains like KFC / MCDonalds, all within walking distance. Parking is available in the building, but it costs £100 a month which is normal for the area. In terms of traffic noise, I guess you will probably only be hearing the trains as the flats are right next to the track... But given the excellent sound isolation in the apartment, I barely notice them with the windows closed. I generally feel safe going out at night in the area, but it can get a bit dodgy past mid night

How has the building management responded to any problems or issues you have raised:

Always, and very quickly. They have an excellent maintenance request system via the tenant portal

Please share one thing (or more) which you wish you had known before you moved in:

I'd try to sign up for a long term contract that limits rent adjustments for the whole term, with the current rate of inflation, I don't think it would be long before the rents hit 2k a month in no time.

Please tell us about the good and bad aspects of living in your local area:

Location is superb. It’s right next to the station but we don’t get noise from the train. I love that it’s on the river and dog friendly, there’s so many places to walk the dogs and the community is so lovely. There’s local shops for groceries, beauty and every sushi less than a 2 minute walk away. I can also get the bus really easily to get to the district line or Ealing Broadways Elizabeth and central line. I feel safe walking my dogs at night here.

How has the building management responded to any problems or issues you have raised:

Very quickly. The handyman is there everyday and quick for repairs.

Please share one thing (or more) which you wish you had known before you moved in:

There’s so many lovely coffee shops and pubs within walking distance. It’s easy to spend money on a dog walk.

Please tell us about the good and bad aspects of living in your local area:

Good distance from central london, easy to get to aiport. Not too good for underground, but gunnersbury is not too far to walk. Restaurants in chiswick are good and a short walk away

How has the building management responded to any problems or issues you have raised:

Yes, often when water cuts off, its back and running within a few hours

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, all fantastic. Happy with where i have picked to live

Please tell us about the good and bad aspects of living in your local area:

It’s amazing with how close everything is in Liverpool One. There is some noise from the main road but it’s to be expected and playing music or watching TV gets rid of most of the noise

How has the building management responded to any problems or issues you have raised:

The building management are quick to reply to emails and a member of the maintenance team usually attends to look at or fix the problem very quickly! There have been issues with lifts not working but the staff are quick to inform what’s happening and keep us updated which is something I’ve not experienced before

Please share one thing (or more) which you wish you had known before you moved in:

I wish there was more events on in the building and different chances to meet who else lives in the building as it can be sometimes isolating not knowing many people in the building. The gym is fitted with good equipment and I wish something was done to help newcomers to the gym

Please tell us about the good and bad aspects of living in your local area:

Living in this building is a nightmare. The tenants are reckless and show no respect for each other. People openly smoke weed, then throw burning cigarette butts onto other balconies, putting everyone at risk of a fire. Trash and glass bottles are regularly tossed from windows, and the atmosphere is tense and dangerous. Just recently, two men with knives were arrested inside the building. It’s a hostile, filthy, and unsafe environment. I strongly advise avoiding this place if you value your safety or peace of mind.

How has the building management responded to any problems or issues you have raised:

The building management has been completely unresponsive to any issues raised. Despite multiple complaints about serious safety concerns, such as tenants breaking laws and creating dangerous conditions, no action has been taken to address the problems. Communication is nonexistent, leaving tenants to deal with these issues on their own.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how unsafe and poorly managed the building is. Tenants frequently break rules, such as throwing cigarette butts and trash off balconies, with no response from management. There’s also been violent incidents, and the lack of security is alarming. These issues are not apparent during a typical viewing but make living here very stressful and dangerous.