Zenith House, NW9

Please tell us about the good and bad aspects of living in your local area:

Very good range in local shops and restaurants. Would like more bars but it is still very good. Poor security in the estate that allows anyone to come through and can create anti social behaviour issues

How has the building management responded to any problems or issues you have raised:

Previously the building management has been very very poor. This new manager has been a shining light in an otherwise poorly managed estate. Previously, the management never responded or listened to resident feedback. Now they are improving this with weekly in person meetings. They are quicker to respond on email and they are more empathetic to resident issues. The new manager has been a big help in changing the mindset.

Please share one thing (or more) which you wish you had known before you moved in:

Notting Hill Genesis do not care about resident safety and do not make efforts to acknowledge that or address the issues. Especially for ASBO type issues. I would never have moved in if I had known the poor safety management aspect of this.

Please tell us about the good and bad aspects of living in your local area:

Zenith house is 8 mins walk from the tube station so very easy to access underground. Lots of super markets and new restaurants as well as a Oriental Food Hall within less than a 5 min walk. Off street parking is available for those who don't own a car park. Bins are stored in a dedicated store room and cleared once per week.

How has the building management responded to any problems or issues you have raised:

Snaggings were tracked and cleared within a few months of moving in.

Please share one thing (or more) which you wish you had known before you moved in:

That the area is under redevelopment and therefore likely to have significant growth (positive) in the next decade.

Please tell us about the good and bad aspects of living in your local area:

Only 8 minutes walk to Colindale Station on the Northern line. 25 minutes tube right to central London. Close to Bang Bang food hall.

Please share one thing (or more) which you wish you had known before you moved in:

We enjoy living here.

What is the best feature of your home:

High gloss finish kitchen cupboard and ceramic work top. En-suite bathroom. Underfloor heating in every room and modern spot light lighting.

Please tell us about the good and bad aspects of living in your local area:

local shops are amazing, the transport link is good. difficult to find parking and traffic.

Please share one thing (or more) which you wish you had known before you moved in:

I did not have a choice.

Please tell us about the good and bad aspects of living in your local area:

Location is good. The rest of the place is a disappointment. Car park gate always broken. No heating or hot water Defective homes Leaks in water pipes for both homes and communal areas

Please share one thing (or more) which you wish you had known before you moved in:

Moth problems Issues with heating and hot water Anti-social behaviour The defects in the homes. Leaks in pipes in the homes and in communal areas. They do not upgrade the communal satellite facilities. Seagull pest problem.

What is the best feature of your home:

It has a nice location. The location has good travel links and there is a 24 hour gym.