Welsh Streets, L8
783.54Ranked 9th out of 28 in Liverpool
By Placefirst
3.54
Adequate transparency
This development has an adequate number of verified resident reviews written in the last 12 months.
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Useful to Know
- Rental price: From £1,048 pcm
Pricing shown is indicative and provided by Placefirst. Please enquire for latest pricing.
- No. of beds: 2 beds
- Availability: Yes
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
Communal gardens
Onsite maintenance
Parking
Pet friendly
Resident events
- Rental price: From £1,048 pcm
Pricing shown is indicative and provided by Placefirst. Please enquire for latest pricing.
- No. of beds: 2 beds
- Availability: Yes
Example Properties
Welsh Streets, L8
See how residents rate this development
78 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.63
Facilities
3.38
Design
3.90
Location
4.27
Value
2.94
Management
2.95
Viewing 1-5 out of 78
Lee (Tenant)
Verified Resident
Welsh Streets, L8
May 2024
Pretty good place to live, good landlords in my experience
Lee (Tenant)
Verified Resident
Welsh Streets, L8
May 2024
Please tell us about the good and bad aspects of living in your local area:
I have lived in the area for nearly 20 years now, moved to the Welsh streets over 2 years ago when a property become available. We do get some issues with kids in the area, but this is a wider social issue rather than a PlaceFirst issue - however PlaceFirst provide a secure property to keep you and your belongings safe, we had an issue with the back door and PlaceFirst came right out and fixed it.
How has the building management responded to any problems or issues you have raised:
Pretty much right away, all of our issues have been resolved without a problem - Sue our Services Manager is always helpful if we need anything, glad to have her back!
Please share one thing (or more) which you wish you had known before you moved in:
Nothing really, not had any issues and we enjoy our home. understandably the rent increases due to current climate can have a pinch but we are not paying over the top excessive for the house we have. Like for like we would probably be paying more, especially living this close to commutes/parks/shops etc
Facilities
Design
Location
Value
Management
Manager response
Thank you, Lee, for the great review! We are so pleased you're enjoying your experience as a Placefirst resident.
Posted by
Holly, Team Placefirst
May 2024
RosieP (Tenant)
Verified Resident
Welsh Streets, L8
Jun 2024
Avoid The Welsh Streets At All Costs!
RosieP (Tenant)
Verified Resident
Welsh Streets, L8
Jun 2024
Please tell us about the good and bad aspects of living in your local area:
Living in the Welsh streets for 4 years has been nothing short of hell. I don’t say this lightly- you only have to look at the Welsh streets resident group on Facebook to see just how unhappy the majority of residents are. We are constantly plagued with rodent issues, both inside and outside in the communal areas. When we have contacted them we are greeted with a less than helpful ‘call the city council’. Exposed wires, communal gardens with lights that don’t work, holes left from builders where works haven’t been finished, large rat holes in the garden where our children play.
How has the building management responded to any problems or issues you have raised:
Until recently, issues were left unaddressed for lengthy periods of time. They have since started acting quicker (I assume for the general dissatisfaction). For example- the communal lights in our garden have been inactive for over 3 months now.
Please share one thing (or more) which you wish you had known before you moved in:
How bad it really is. Promises of being a family development only to receive email from them to say any unclaimed toy would be taken to the tip without notice.
Facilities
Design
Location
Value
Management
Manager response
Dear Rosie, Thank you for taking the time to share your experience living in the Welsh Streets. We sincerely apologise for the difficulties you have faced during your tenancy. We take your concerns very seriously and are committed to improving our services and addressing the issues you mentioned. Our residents' safety and satisfaction are our top priorities. Here are some steps we are taking to resolve the problems you highlighted: Maintenance and Repairs: With the introduction of the Placefirst app, maintenance issues are being dealt with much quicker and we are continuing to develop and improve this process. Communication: We understand the importance of clear and timely communication. We are committed to providing regular updates on the status of reported issues and ensuring that residents are informed about any changes or actions being taken via our portal, app, and email. Community Areas: For health and safety reasons, we have had to address abandoned toys and other items in the community areas. Despite multiple attempts to find a home for all abandoned toys, some were left in poor condition and were not claimed by residents. Consequently, we had to remove them to maintain a tidy and safe environment. Moving forward, we will continue to collaborate with all residents to ensure that every toy and item left in the communal areas belongs to a home and does not need to be removed. We appreciate your feedback and are dedicated to making the necessary improvements to enhance the living experience in the Welsh Streets. If there are any specific issues still unresolved, please contact our management office directly so we can address them promptly. Thank you for your patience and understanding. Team Placefirst
Posted by
Marion Read, Placefirst
Jul 2024
Kate A (Tenant)
Verified Resident
Welsh Streets, L8
May 2024
Personally positive experience of Welsh Streets
Kate A (Tenant)
Verified Resident
Welsh Streets, L8
May 2024
Please tell us about the good and bad aspects of living in your local area:
Although Placefirst seems to have a marmite effect on the tenants I've personally had a very positive experience with them. Our resident services manager, Sue, has been great, really engaging and we are planning to continue to rent and move to a bigger property as we love the area. Any maintenance issues we've had have been sorted very quickly.
How has the building management responded to any problems or issues you have raised:
Yes they've responded to any issues well but put a high burden of proof on proving wear and tear.
Please share one thing (or more) which you wish you had known before you moved in:
That long leases are not a thing and they put the rent up every 12 months
Facilities
Design
Location
Value
Management
Manager response
Thank you for taking the time to leave us a review, Kate. We really appreciate your feedback and are glad all of your maintenance issues were resolved quickly.
Posted by
Holly, Team Placefirst
May 2024
Sue (Tenant)
Verified Resident
Welsh Streets, L8
Feb 2024
Design is poor
Sue (Tenant)
Verified Resident
Welsh Streets, L8
Feb 2024
Please tell us about the good and bad aspects of living in your local area:
Local amenities are good. There is a high turnover ofneighbours, so not a good community feel. Problem with fly tipping and placefirst not maintaining communal areas.
How has the building management responded to any problems or issues you have raised:
Yes but they took 2 years to satisfactorily fix a leak and over a year to replace a broken hob
Please share one thing (or more) which you wish you had known before you moved in:
That the vermin problem would be ignored. That construction build would be so disruptive
Facilities
Design
Location
Value
Management
Manager response
Hi Sue, Thank you for taking the time to leave us feedback. We are sorry that you have been unsatisfied during your time as a Welsh Street resident. We take your comments incredibly seriously and have shared them with the wider team for review. If you would like to discuss any of your concerns further, please don’t hesitate to reach out. Thank you again and sincere apologies, Holly Team Placefirst
Posted by
Holly, Team Placefirst
Jul 2024
Jak Newby (Tenant)
Verified Resident
Welsh Streets, L8
Feb 2024
The development itself is very tasteful and stylish
Jak Newby (Tenant)
Verified Resident
Welsh Streets, L8
Feb 2024
Please tell us about the good and bad aspects of living in your local area:
The Welsh Streets development is brilliant, and has been successful in bringing together a range of people from varied backgrounds into a unified community. The local shops, supermarkets and pubs are great, and we're right next to some of Liverpool's biggest parks.
How has the building management responded to any problems or issues you have raised:
Very swiftly and helpfully. We've needed building management a number of times for routine issues, and it's always been a prompt and speedy response.
Please share one thing (or more) which you wish you had known before you moved in:
The sound-proofing not being the best would have been good to know, as we'd have chosen our bedroom a little more carefully! We also weren't really aware of just how good the location is before moving in, as we were new to Liverpool; being so close to parks and serenity but also walking/ cycling distance to the city centre is ideal.
Facilities
Design
Location
Value
Management
Manager response
Hello Jak, Thank you for taking the time to write such a detailed review. We are delighted to hear that you are enjoying the design and proximity to amenities. We have noted your comments about soundproofing and have shared them with the wider team. Thank you again for your feedback. Team Placefirst
Posted by
Holly, Team Placefirst
Jun 2024
Page 1 of 16
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Welsh Streets, L8
Ranked 9th out of 28 in Liverpool