Walton Court Gardens, KT12

Please tell us about the good and bad aspects of living in your local area:

The flats are great, there spacious, modern and affordable. There close to many local schools and shops and right next to many forms of public transport.

Please share one thing (or more) which you wish you had known before you moved in:

The lands lords themselves seem reluctant to help when expressing concerns for safety etc strange people stealing parcels etc however the call handlers and staff all seem very lovely and quick to help where they can

What is the best feature of your home:

The big bedrooms. It allows my son and ourselves to have room for essentials and extra stuff we may like to have as luxuries

Please tell us about the good and bad aspects of living in your local area:

Good: amazing location and beautiful looking flats (inside and out). Bad: the company! Poor communication and very rude customer service

Please share one thing (or more) which you wish you had known before you moved in:

The poor customer service of the developer and how hard it would be to fix anything that is wrong.

What is the best feature of your home:

Location is amazing, size of property is really impressive and the layout is great too.

Please tell us about the good and bad aspects of living in your local area:

Poor designed park with screaming kids too close to peoples homes. I would think twice about buying a property here

Please share one thing (or more) which you wish you had known before you moved in:

Who ever designed the layout of the development has to give there head a shake. Let's place a kids play area right next to peoples homes and bedrooms. Lots of social housing kids aloud to run riot screaming and shouting at the top of there little voices and the parents just seem to watch and laugh more concerned about rolling fags and dumping there junk food wrapping in the bushes.

What is the best feature of your home:

Green area location is good for travel shame about the anti social housing

Please tell us about the good and bad aspects of living in your local area:

One parking space per apartment. No visitor parking, no off street parking. The company employed to issue parking tickets are lightning quick

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how shockingly poor and shoddy this company is. From the builders who throw their rubbish into the internal road, to the management who take zero responsibility for anything. They are absolutely horrible to deal with. Expect a fight on your hands with CN, I’ve never experienced anything like it with a new build, and I’ve owned several previously.

What is the best feature of your home:

Absolutely nothing. Awaiting the utter turbulence that neighbours have had when faults are ‘rectified’. Crest Nicholson expect owners to move out to hotels at their own cost, leaving their homes insecure with no doors intact!

Please tell us about the good and bad aspects of living in your local area:

Since my last review I wanted to add a comment that the improvements to security are slowly being responded to. The garden area in Somers House still has a central large patch of concrete which looks strange like it is unfinished. Ground floor still exposed with no doors so anyone can walk in there. We are assured parking permits will be issued when Crest Nicholson hand over to A2dominion Management Company after completion of development so a long time away, however they are as helpful as possible on this matter and sympathetic to individuals. A2dominion have not yet registered the leaseholders and calling them will do no good. Any matters should be dealt with by CN.

How has the building management responded to any problems or issues you have raised:

See above. CN are the developers and are responding to issues, going the extra mile on occasion.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is an issue but we need to see if that improves.