Springfields, LE67

Please tell us about the good and bad aspects of living in your local area:

Ibstock as an area is lovely. Plenty of amenities, a decent sized coop along with a couple of smaller shops. A number of pubs and eateries as well as good transport links and education facilities.

How has the building management responded to any problems or issues you have raised:

Generally the response from site regarding remedial works required has been good

Please share one thing (or more) which you wish you had known before you moved in:

Knowing to check absolutely everywhere when doing snag lists as it would’ve possibly saved the amount of remedial work required further down the line

Please tell us about the good and bad aspects of living in your local area:

Ibstock is well placed if prepared to travel. It’s within 30-40 minutes of Leicester, Nottingham and derby. However public transport links are not great. Busses are not very frequent and require multiple changes to get anywhere. Ibstock itself has a few small shops that are ok but could be better. The street and estate are relatively quiet with plenty of off street parking.

How has the building management responded to any problems or issues you have raised:

As above. Issue rectification was mixed. Some major issues took a long time to be rectified however most issues were fixed to a good standard:

Please share one thing (or more) which you wish you had known before you moved in:

Be prepared for snagging and be persistent. Issues have been rectified but some took time and a lot of pestering the developer. Developer customer service was very poor but the contractors did a good job of the repair

Please tell us about the good and bad aspects of living in your local area:

Road Links in the area are good, however transport links in the area are poor. No local railway stations, bus links are poor. Parking could be improved upon. Bin collections no issues. Street lights too close to houses so lights shining into bedrooms. At the front of the development traffic noise is bad, made worse by the road quality, some of this is due to speed but the design of the road about is dangerous. Bedroom 2 of my property window cannot be open when trying to sleep due to traffic noise. Open spaces, there is several open spaces in the local area. The ‘park/playarea’ installed by the builders is abismal and laughable. There are no local bars or many restaurants. There are some local pubs which are not part of a chain.

How has the building management responded to any problems or issues you have raised:

The customer service department were very thorough with dealing with any issues and have sent people to fix issues. However they still haven’t sorted out the road which was told to residents would’ve been done 12 months ago.

Please share one thing (or more) which you wish you had known before you moved in:

I decided not to have the developer instal flooring due to costs as it was expensive, however I would now tell myself to have the developer install the hard flooring as this then is part of the guarantee, it’s ready for when I move in and getting a good reliable tiler proved difficult whereas if it’s not 100% the builders have to sort it.

Please tell us about the good and bad aspects of living in your local area:

It is lovely place to live but the only issue is our springfields playground it is not suitable for all age of children

How has the building management responded to any problems or issues you have raised:

Every time i had issue i receive quick respond and help

Please share one thing (or more) which you wish you had known before you moved in:

Stairs could be little bit more quiet not enough care when build

Please tell us about the good and bad aspects of living in your local area:

Development listed immediate neighbouring houses as shared ownership, later turned out to be council houses and we've had antisocial and noise issues ever since. Would never trust to buy from Keir again. Street is small so not great parking for visitors. Area is not great for bars pubs shops etc, but that's fine as we knew that when buying. Development is located right next to countryside with lots of great walking routes.

How has the building management responded to any problems or issues you have raised:

Terribly. Extremely slowly, unhelpful, unprofessional, and at times, rude.

Please share one thing (or more) which you wish you had known before you moved in:

I would of liked the developer to not lie about the neighbouring 'shared ownership' houses on the site map. This has caused regret after they later sold them to the council and we now have a lot of antisocial behaviour, noise, and cars driving fast up and down the road.