Saxton, LS9

Please tell us about the good and bad aspects of living in your local area:

No shops - a local tesco express would be good. ASB an issue as rough neighbourhood and poor quality gates that always break so people get in and steal mail

How has the building management responded to any problems or issues you have raised:

Variable , repeated issues about car gate cladding and security

Please share one thing (or more) which you wish you had known before you moved in:

How to pay on the RMG website, I got fines for late payment when I was never told how to pay service charge and did not get refunded

Please tell us about the good and bad aspects of living in your local area:

Great location and close to city. Everything in walking distance. Flats are quiet both from other residents and outside Continued issue of people stealing from the postroom

How has the building management responded to any problems or issues you have raised:

Largely i have seen other residents submit complaints and not to much end. We have a facebook group for the complex which is really helpful to discuss issues

Please share one thing (or more) which you wish you had known before you moved in:

The flats get very hot in summer and are hard to keep cool. An AC unit is a must!

Please tell us about the good and bad aspects of living in your local area:

Very close to the centre. High levels of security.

Please share one thing (or more) which you wish you had known before you moved in:

Cleanliness moving in.

What is the best feature of your home:

Views, in flat facilities and area location (close to the city centre).

Please tell us about the good and bad aspects of living in your local area:

Run down area and high school children walking in the road/gathering in the Saxton gates.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of care/poor use of ground rent from leaseholders. Lack of security.

Please share one thing (or more) which you would change about your development:

Water tank is massive and an unnecessary use of precious storage space.

Please tell us about the good and bad aspects of living in your local area:

Good proximity to the city centre, while being slightly off the main road which minimises noise. However, the immediate neighbourhood between the main road and the building (200m distance), depending on the time of night can feel unsafe. Good community and neighbourhood security in place for the building. As with any apartment close to the centre, the service charge and ground rent is expensive, but less so that other central developments.

Please share one thing (or more) which you wish you had known before you moved in:

The arrangements of paying the RMG for the service charges - we get sent letters (not emails, in 2020) and if missed e.g. because you're abroad, you get a hefty late pay fine.

What is the best feature of your home:

The windows, the layout and the quality of the apartment. It was kept in very good condition by the previous owners - I have never moved in to an apartment without having to clean/paint/fix anything before. Proximity to the centre, secure parking.