Onyx Residence, S2

Please tell us about the good and bad aspects of living in your local area:

Very close to the town centre however to park a car is an added cost. It was very expensive but at least it’s extremely close to the station.

How has the building management responded to any problems or issues you have raised:

Not the best to be completely honest. I was charged just under £80 for cleaning my property, when I have strong evidence it was as clean as it could be. There has also been a rather worrying error in the deposit database and it has not yet been resolved. I have been moved out for over a month now and not received any money back, despite all the other tenants receiving theirs and being in contact with my landlord, as well as the deposit department. Both have been extremely apologetic but it’s feeling more of a game of ‘to me to you’.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d know how expensive to keep the heating on was. But what’s also great is how the shop next door is 24hrs! Leadmill is very close as well if you’re looking for a bar job.

Please tell us about the good and bad aspects of living in your local area:

It can be loud sometimes, especially at the weekend but that’s easily resolved. There are so many bars and restaurants near me it is amazing. Even places of work. The train station is extremely close which is fantastic. I feel extremely fortunate to be here and have my own space.

How has the building management responded to any problems or issues you have raised:

Yes, there was an issue with my shower which has now been resolved. My sofa was broken when I moved in and it was within the first week I was given a new one, completely for free.

Please share one thing (or more) which you wish you had known before you moved in:

I’d wish I knew how sometimes it can get a bit lonely, even with a million things to be getting on with/distractions. So having a close net of friends near has really helped, even if it is just for a hot chocolate.

Please tell us about the good and bad aspects of living in your local area:

Very close to supermarkets and a small local shop right next door, however is located in the clean air zone

How has the building management responded to any problems or issues you have raised:

They have responded quickly and professionally to any problems or queries

Please share one thing (or more) which you wish you had known before you moved in:

It would’ve been nice to know there was a bin chute before we moved in as I’ve walking down the lift for months!