Mercer West & Madison East, LS2

Please tell us about the good and bad aspects of living in your local area:

I love the location, I feel like it’s just out the way enough that it doesn’t give the busy vibe of the city centre while being close enough to easily access all of what the centre has to offer. There’s a Sainsbury’s directly opposite which is ideal, as well as Livetts coffee shop and The Wardrobe around the corner which are both great. With our windows closed we hear very minimal noise if anything, even on weekend nights and so far not seen or experienced any anti social behaviour nearby. There’s the bus station a couple minutes walk away and taxis get here very quickly too. I also love all the greenery areas around soyo square.

How has the building management responded to any problems or issues you have raised:

We have had a few teething problems which to be honest we were expecting with it being a brand new build, so it’s been no bother but these issues have been reacted to very quickly - as mentioned Andy is a superstar but I feel like with so many people living here it wouldn’t hurt to have another maintenance person helping him out. It can take a while for the problems to actually be fully resolved but they’ve been looked at and discussed almost immediately.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think there’s anything I wish I’d have known before moving in, but when we have had any questions since moving in (start of june) the team have always been more than happy to help.

Please tell us about the good and bad aspects of living in your local area:

The building is in a super convenient city centre spot, hidden away just enough to still feel private and away from traffic noises but only a short walk to all the city centre has to offer. There are several supermarkets, bars, restaurants and more to choose from nearby. Specifically there is a Sainsbury’s Local right at our doorstep and a lovely bar/venue called The Wardrobe on the next street over. Our flat building is also right next to the bus station and around a 15-20 minute walk to the train station meaning the transport link options are super accessible. Bin collection is great as we simply use a bin room that is cleared regularly and maintained well. When our windows are closed we rarely hear much outside noise/disturbances.

How has the building management responded to any problems or issues you have raised:

Issues we have raised have been addressed and discussed promptly. Even whilst waiting for maintenance, the team are there to keep us updated every step of the way.

Please share one thing (or more) which you wish you had known before you moved in:

I felt very informed prior to moving and this has only been confirmed since living here! If I do have any questions the team are always ready to assist.

Please tell us about the good and bad aspects of living in your local area:

The development is centrally located, with easy access to shops, supermarkets, and other amenities. The only limitation is the availability of parking space, although the nearby Victoria Mall can offer parking solutions.

How has the building management responded to any problems or issues you have raised:

The building management team is incredibly responsive, enthusiastic, polite, and always available to help. Their dedication has helped build a community that is both safe and hospitable.

Please share one thing (or more) which you wish you had known before you moved in:

One thing you should know before moving in is that the management of utilities in Leeds can be more complicated compared to other places (for example, where I used to live in the South of England). It's important to familiarize yourself with the process and possibly seek assistance to ensure everything is set up correctly and efficiently. The positive aspect is that the building management team is available to help you navigate these processes.

Please tell us about the good and bad aspects of living in your local area:

Location is great, literally 5 minutes from town, local Sainsbury’s on the doorstep, no antisocial behaviour regards to intoxicated people as it’s a little out of town, but not much parking availability.

How has the building management responded to any problems or issues you have raised:

Andy is a busy man having a lot of apartments to attend to so expect delays but was sorted within a week of flagging it.

Please share one thing (or more) which you wish you had known before you moved in:

The beds in a 2 bed are different sizes which I don’t think was pointed out, and assumed they’d be the same. Unless I forgot.

Please tell us about the good and bad aspects of living in your local area:

Excellent location and the people are super friendly. The parking is also discreet and secure. Great

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently with minimal/no inconvenience to me.

Please share one thing (or more) which you wish you had known before you moved in:

The events which are put on for the residents. It’s great.