Telereal Trillium
Irene Studios, SW12
93.98Ranked 31st out of 48 in Borough of Wandsworth
3.98
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Telereal Trillium
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See how residents rate this development
9 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.78
Facilities
3.89
Design
4.44
Location
4.89
Value
4.00
Management
1.56
Viewing 1-5 out of 9
Alex (Owner)
Verified Resident
Irene Studios, SW12
Mar 2023
Great building in Balham
Alex (Owner)
Verified Resident
Irene Studios, SW12
Mar 2023
Please tell us about the good and bad aspects of living in your local area:
Amazing location, just minutes from tube & train station, lots of amazing bars, restaurants,gyms, parks and shops in the area. Really safe area where you feel safe walking alone.
How has the building management responded to any problems or issues you have raised:
After chasing yes and all got solved, but I have not had any urgent issues
Please share one thing (or more) which you wish you had known before you moved in:
The people in the building are all super friendly and look out for eachother. Always helping with tips, trick and borrowing tools between flats!
Facilities
Design
Location
Value
Management
H N (Owner)
Verified Resident
Irene Studios, SW12
Mar 2023
Irene house
H N (Owner)
Verified Resident
Irene Studios, SW12
Mar 2023
Please tell us about the good and bad aspects of living in your local area:
Right next to Balham underground and overground so very convenient. Balham is opening up new bars and restaurants giving it the community feel of living in London without having the chaos of central London
How has the building management responded to any problems or issues you have raised:
They haven’t really been very helpful or provided much support. They haven’t even finalised our charges and have been using estimates for over a year with unnecessary charges that have been raised and their rationales for it have been very poor. The last meeting with our management person arrived late and only gave the committee 15 minutes to discuss a number of issues so there was no resolution
Please share one thing (or more) which you wish you had known before you moved in:
Our rights/choices to the building management company used
Facilities
Design
Location
Value
Management
Gary L (Owner)
Verified Resident
Irene Studios, SW12
Oct 2022
Poor after sale and building management service with unimpressive build quality.
Gary L (Owner)
Verified Resident
Irene Studios, SW12
Oct 2022
Please tell us about the good and bad aspects of living in your local area:
- Good lifestyle convenience in terms of location - Good standard for quality of life with nice cafes and restaurants - Bad security - Bad noise levels
How has the building management responded to any problems or issues you have raised:
I have always just received automated emails. And silence.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew the service charge itemised costs, and have a say to the items.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your review and we are pleased to hear you love the design! We are looking to address your concerns about the building management and will be in touch. Please do not hesitate to get in touch should you have any questions or issues at residential@telerealtrillium.com
Posted by
Telereal Trillium, Residential team
Oct 2022
Laurendelg (Owner)
Verified Resident
Irene Studios, SW12
Sept 2022
Beautiful design in and around the building.
Laurendelg (Owner)
Verified Resident
Irene Studios, SW12
Sept 2022
Please tell us about the good and bad aspects of living in your local area:
Great location, good transport links and lots of bars/restaurants. Noise from trains is very loud…..
How has the building management responded to any problems or issues you have raised:
They haven’t responded to my emails, awaiting response
Please share one thing (or more) which you wish you had known before you moved in:
How loud the trains would be and how loud noise from the hallway sounds in the flats
Facilities
Design
Location
Value
Management
Manager response
Hi Lauren, Thank you for your review and we are glad to hear you are enjoying the design! We are looking to address your opinions about the building management and WiFi, and will be in touch. Please do not hesistate to get in touch with any other questions or issues at residential@telerealtrillium.com
Posted by
Telereal Trillium, Residential team
Oct 2022
Mary (Owner)
Irene Studios, SW12
Sept 2022
Disappointed with all the issues not being addressed for the leaseholders
Mary (Owner)
Irene Studios, SW12
Sept 2022
Please tell us about the good and bad aspects of living in your local area:
Great transport links and shops around, so it is ideal for someone without a car. Good to have a WFH space in a block mainly consisting of studios.
How has the building management responded to any problems or issues you have raised:
Afterbuild are always pushing back on issues rather than sourcing solutions. Things that should be addressed building-wide e.g. faulty locks, floor finish, are ignored.
Please share one thing (or more) which you wish you had known before you moved in:
Poor build quality and resultant issues have added loads of stress to my life.
Facilities
Design
Location
Value
Management
Manager response
Hi Mary, thank you for taking the time to share your feedback with us. We take pride in our developments and we are really sorry to hear about the issues you have experienced. We can assure you (and others) that the boiler wires are fit fur purpose and meet current building regulations. The basement storage units were available to purchase in addition to the flat, based on individual buyers requirements. If there is anything else we can help with, please contact us on mailto:info@telerealtrillium.com
Posted by
Telereal Trillium, Residential team
Oct 2022
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Irene Studios, SW12
Ranked 31st out of 48 in Borough of Wandsworth