Home X, BN2
Ranked 5th out of 8 in East Sussex
3.47
Home X is part of the exciting regeneration of the Preston Barracks in central Brighton. Home X will offer 369 new homes for private sale, affordable rent and shared ownership.
Latest Reviews
3.47
9 total reviews
Viewing 1-5 out of 9
Roxee (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
Love the layout of the apartment
Roxee (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
Love the layout of the apartment. Problems with windows but were rectified with in a decent time frame. The builders are very friendly and knowledgeable of the site and keep us more informed than the actual customer service team. Has been some issues with the automatic door systems in the rain
Bia G (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
The building management is good and responsive
Bia G (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
The development is not completed. All the comercial stores are not finished and we just have the workers around. It looks like it will be great when complete. Bike storage and podium area are great, but I don’t see the purpose for so many showers in the bike storage. I believe residents would profit from a sauna instead of 5 showers there. The building management is good and responsive. The lay out of my 2 bedroom flat is great.
Del S (Shared Owner)
Verified Resident
Home X, BN2
Jan 2024
An Absolute Disgrace.
Del S (Shared Owner)
Verified Resident
Home X, BN2
Jan 2024
As stated above , the Home X development is half finished so we are essentially living on a building site, with no updates whatsoever from Southern. As far as our property is concerned its not fit for purpose. We have listed the various things needing fixed several times but since Sept we have not heard anything from aftercare. So, going into the new year we have a leaking boiler and having to empty a bucket 2 times a day (reported to Switch 2 on the 18th Dec) We cannot use our ensuite shower as the shower tray is leaking water and causing damage to the floor/tiles (someone came out to fix but the fix hasn't worked, so reported again) There is various other issues, too many to list here. One other major issue is not being able to set up accounts with Utilita and Switch 2 as both utility companies didn't have the property registered, due to Southern not supplying the required information for the switch to happen. We've spent literally hours on the phone to both companies since 21st Aug but still not resolved. The only positive is the fact that Living City Management and the onsite property managers have been really helpful. Southern Housing have been completely absent and communication almost non existent, similar to our terrible experience with Southern in the build up to our completion date. We've already complained about our completion day which was completely traumatic and finished with my wife in tears. On what should have been one of the most exciting days of our lives.
Manager response
We’re sorry to hear that your experience hasn’t been positive and the issues you’re having with your new apartment. We’d like to help to put things right, please contact us at Newbuild.Aftercare@southernhousing.org.uk and/or contactus@southernhousing.org.uk or call us on 0800 121 60 60 and we’ll investigate this further for you.
Posted by
Lisa Strudwick, Sales support manager
Feb 2024
View All
Gerry (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
Great development in great location.
Gerry (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
Good points: Great design particularly in relation to heat and energy. On site consierge and security gives a very good sense of safety. Difficult to give negatives as the development is not fully completed. Wait to see what the finished development will look like with retail units occupied and common areas completed.
R.G (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
The only way we could afford security and so far it's good
R.G (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
The development still needs to be built and we hope this will be completed soon. We are looking forward to the surgery and shops and being able to walk through the development to the Lewes rd. The facilities manager has been very helpful when we have any questions and will always pop by to help
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Home X, BN2
Ranked 5th out of 8 in East Sussex