Hatfield Rise, AL10

Please tell us about the good and bad aspects of living in your local area:

The area is a quiet area and family friendly - local shops have opened up which is great such as a Tesco, Kebab shop, Barbers etc which is great convenience for residents. Transport link is not the greatest buses are often delayed and every 30 mins, parking is often available in front bays outside building including secure resident parking. Sometimes visitors have misused the parking spaces but Lovell have been working with management on taking action. Bin collection hasn’t been consistent to begin with and was being delayed or missed at times due to mismanagement of residents disposing recyclable items as well as council not providing resident bins. Minimal anti social behaviour, although at times there are youngsters smoking in the vicinity at late nights which has been reported to management.

Please share one thing (or more) which you wish you had known before you moved in:

More about the building management company I.e what responsibility lies with them versus the developer so queries can go to the relevant party. It was very confusing.

What is the best feature of your home:

The minimal design of kitchen and the facilities eg oven, stove etc. the sleek design of the bathroom.

Please tell us about the good and bad aspects of living in your local area:

Good range of shops all very convenient. Ample parking, good public and road transport links. Ample bin storage.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing actually, I had an excellent experience throughout.

What is the best feature of your home:

Spacious modern design. Very nice quality fixtures and fittings.

Please tell us about the good and bad aspects of living in your local area:

Shops nearby (Tesco) are the same as restaurants. Chemical cleaning, post and pharmacy are also around the corner. Every other aspect is excellent, but the bad fact is the drunk people coming from the pub near the entrance to the building. This is quite scary.

Please share one thing (or more) which you wish you had known before you moved in:

That gas, electricity and water need to be sorted ASAP, even before moving in, as it will take a lot of time.

What is the best feature of your home:

I really like how well-insulated this place is. The layout is nice, providing a lot of light for the flat.

Please tell us about the good and bad aspects of living in your local area:

The area has a load of local amenities that make living here so convenient. There is plenty of parking, both street and gated that make things easy. Aswell as a friendly local community.

Please share one thing (or more) which you wish you had known before you moved in:

The only thing I wish I had known before moving in is how difficult it is for delivery couriers to find the address once you set up delivery instructions it is very easy but until then often the delivery drivers are unsure where the flats are.

What is the best feature of your home:

I would say that the best feature of my home is how lovely and luxurious the bathrooms are as well as the fact that the building is so energy and heat efficient. It naturally sits at 20° without needing the heating on through the winter.

Please tell us about the good and bad aspects of living in your local area:

Range of shops is great - but local enforcement and security is extremely poor. Anti-social behaviour and traffic noise is extremely high and very off putting. The area seems unsafe with a serious incident already escalated to police. Transport links availably is perfect. Parking availability is poor with no real enforcement or rules. The car park is based at the back of the building which makes it unsafe and not practical for heavy bags / shopping etc. there is no back entrance to the building. Bin collections - lack of recycling bins for a whole year, only recently been organised.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of responsibility the Property management company and Lovell have taken. The car parking situation is not practical. The area and the anti-social behaviour with a lack of any enforcement and no plan in place to improve.

What is the best feature of your home:

The layout of the flat and the view is exceptional.