Frederick House at Bath Riverside, BA2

Please tell us about the good and bad aspects of living in your local area:

Perfect location near Bath center and the park all on foot distance. Main issue: gate to the garden broken and always open.

How has the building management responded to any problems or issues you have raised:

The resident manager promptly answers to any problems or issues experienced

Please share one thing (or more) which you wish you had known before you moved in:

There are no specific things we wish we had known.

Please tell us about the good and bad aspects of living in your local area:

Development is very conveniently located within a short walking distance of the city centre, two supermarkets, all kinds of shops, cafes, and a cinema. I would call it a sweet spot. There is also a big park nearby and a green area in the development. 5 mins walk away, there is a bus stop towards Bristol. Unfortunately, there are not many parking spaces, especially the free ones, but it's not a problem for me as I don't have a car. The whole area is generally quiet, even though it lies between two major roads, the traffic noise doesn't travel that far. Occasionally, there are noisy people at night and people who smoke cigarettes even if it's forbidden. The building management is always helpful on these occasions if they can. There are communal bin rooms and not all tenants obey the recycling rules. On the collection day, there's usually a delay before the bins are back in the room and ready to be used again. The communal areas are cleaned regularly.

How has the building management responded to any problems or issues you have raised:

They immediately took action, and most of the issues were solved within a day or two.

Please share one thing (or more) which you wish you had known before you moved in:

All parcels are left downstairs by the post boxes, delivery people don't bother to go upstairs (even, or especially with heavy parcels). The flat is so warm, I could instantly switch to a different heating tariff and save money.

Please tell us about the good and bad aspects of living in your local area:

Very well connected to the centre, parks and to bars. Parking availability limited for both cars and bike.

How has the building management responded to any problems or issues you have raised:

Yes and he is always pretty quick and helpful. Always available at any time too.

Please share one thing (or more) which you wish you had known before you moved in:

It would be nice if the unused bikes are removed from the bike rack

Please tell us about the good and bad aspects of living in your local area:

Amazing location, wonderful and quiet. Love living here. It's expensive but for the location and newly built apartments I don't mind paying for it - however it's the lack of space and dark kitchen that's the issue. Few sirens but otherwise quiet. I wish our apartment wouldn't face the courtyard - everything echoes.

How has the building management responded to any problems or issues you have raised:

We only had a handful of issues when we moved in - it was all sorted promptly.

Please share one thing (or more) which you wish you had known before you moved in:

They'd raise rent after a year.

Please tell us about the good and bad aspects of living in your local area:

The flats are ideally located near the centre of Bath, a 5 minute walk to town and a 20 minute walk to the hospital. There are bus and train links within walking distance that can take you to the surrounding areas, Bristol and Bristol airport. The area is quiet, situated away from the main road. We have no problems with anti social behaviour, everyone is very friendly and respectful. We love living here and couldn't recommend a nicer community to live in.

How has the building management responded to any problems or issues you have raised:

Any issues raised have been dealt with swiftly. When we moved in we had a small maintenance issue which was fixed within the hour.

Please share one thing (or more) which you wish you had known before you moved in:

Before we moved in we would have liked a tour of the flats, but unfortunately due to covid this was not possible. A video tour would have been beneficial so that we knew the layout and the size.