Spenhill

Please tell us about the good and bad aspects of living in your local area:

I’ve been living and working 12years Royal Arsenal Woolwich SE18 No.1 St now Imperial Building. EL, dlr, trains, buses, transportation absolutely great. My main concerns and Complaints are with Rendal & Rittner who Berkeley Homes group employ to manage all facilities relating lease holders/ services Whenever residents contact RR, passed to Concierge, who vice-vesa. Marketing suite staff have been given instructions to sell these over priced properties they have their own agenda profits. None of these employees live or reside RAR areas. We have brought concrete jungle properties which are recreational areas for general public to enjoy at the cost of home owners , they use and enjoy green areas to picnic/barbecue. Children to use water-jet fountains paddling pools, gatherings with swimming costumes parties, parents meeting place. Local yoga-classes are completely stopped due to screaming screeching kids constantly playing. We have found information from Greenwich Council who have allowed extra building permission to Berkeley group who have negotiated to keep green garden areas with water jets! This is total conned and contradictory information staff provide to new home owners who are buying off-plan at a cost without having time to review genuine plans of this development what a travesty to buy and live. Anti-social behaviour noise pollution and living next to kindergarten 24/7. Early morning to late evening, these areas are now like rave parties, festivals in the park “ Glastonbury “

How has the building management responded to any problems or issues you have raised:

No joy - No email replies ever from Rendall & Rittner All of these new developments are designed for public use at the cost to homeowners services charges! True of the matter once brought Berkeley staff do not care about customers who are duped Sorry we can’t do anything to assist these areas are for public use! Why would we buy new apartments if we wanted to live near “ busy Central Park “

Please share one thing (or more) which you wish you had known before you moved in:

Not to trust marketing suite sales agents! They will say, promise, liars to get you to sign contract for new property at any costs! Obviously they also receive commission on new sales, however no matter how many times you ask for information regarding ambience area - please be aware about development, please don’t trust Berkeley Homes group for sales staff. They’re just like second hand car sales person selling dodge cars!! Do not trust anything they say about these Berkeley properties Unless you’re desperate please rent for 1-month , stay around the area before you choose RAR.

Please tell us about the good and bad aspects of living in your local area:

Transportation excellent New EL, DLR, trains, buses However this also brings within pubic nuisance Non residents entering area free to roam with families free to set-up public gatherings to meet-up for hours on-end litter noise pollution bad children behaviour consequences undesirable for residents

How has the building management responded to any problems or issues you have raised:

Brilliantly helped Mark excellent advice given and absolutely been following up with our building issues. Sorted carpark issues several occasions. All thankfully resolved. However sales team never listen once keys given to customers. I wanted to go to Trustpilot to say not to buy new properties near river bank from Woolwich development

Please share one thing (or more) which you wish you had known before you moved in:

Area outside the new building Hennessy ( Compass) Public kindergarten area with water jets! We’re were provided wrong miss-sold information Private gated area! Instead no peace noise outside 24/7 noisy with outside families having picnics & barbecues. Fountain for display ambiance children using for paddling pool area unsupervised by adults who are drinking liquor litter etc…

Please tell us about the good and bad aspects of living in your local area:

With the new cross rail on the door step and now opened the journey time is reduced into London. The Elizabeth line is a dream. The only bad aspect is that they need to get rid of the older buildings adjacent to the station as they look run down. This will happen over time with more redevelopments ongoing.

How has the building management responded to any problems or issues you have raised:

I have never had any issues living here hence so far so good.

Please share one thing (or more) which you wish you had known before you moved in:

I never knew how convenient this location was until I moved in. You have the Boat, DLR, National Rail, Elizabeth line and a 24 hour Bus service to Woolwich.

Please tell us about the good and bad aspects of living in your local area:

Great shops nearby with Streatham Common just a few minutes walk. 24/7 Tesco extra, M&S, Aldi and even a local butchers. For travel Streatham Rail Station is just 3 mins walk away & the bus station is closer.

Please share one thing (or more) which you wish you had known before you moved in:

Rooms can get hot during the summer nights, and outside can get loud if people are on the courtyard and you have your windows open

Please share one thing (or more) which you would change about your development:

The corridor floors are loud, creek and maintenance, but is being looked at by management to fix.

Please tell us about the good and bad aspects of living in your local area:

Love the flat and the location is perfect. Price of property is expensive for what you get in terms of square meters and that in mind the maintenance isn’t great. More and more random increases in charges and maintenance people that don’t pay much attention.

How has the building management responded to any problems or issues you have raised:

Yes but slowly and it takes a whole block of complaints to get attention.

Please share one thing (or more) which you wish you had known before you moved in:

The increase in maintenance fees. We purchased assuming it’s would be set not ever-changing.