Grainger

Please tell us about the good and bad aspects of living in your local area:

Really close to Cabot circus which is great for a quick shopping trip on lunch break. 10 min walk to Train station with good links towards Bath and Cheltenham. Can be slightly noisy at night with Left handed giant but only with windows open

How has the building management responded to any problems or issues you have raised:

Yes any issues are sorted within a week. Handyman only comes on Thursdays so usually sorted that day of the week

Please share one thing (or more) which you wish you had known before you moved in:

Lack of kitchen storage can be an issue, at first glance looks a lot but one cupboard is the dishwasher and other is under the sink with not much room. The fridge/freezer is also disguised as a cupboard making it look like there is more storage than there is

Please tell us about the good and bad aspects of living in your local area:

I personally think that it is a great area as I like that it is 10 minutes away from the city centre via the tram or 10 minutes away from media city via the tram. Perfect for me. The complex is on Trafford Road however, which is a very busy road with vehicles including lorries and buses. Therefore, it’s very loud even with the windows open as there is a constant sound of engines plus regularly sirens from emergency vehicles.

How has the building management responded to any problems or issues you have raised:

We have complained many times, but they always send back a diplomatic carefully worded response suggesting we discuss our concerns further in person. It feels like they do not listen and try to suggest talking in person as they think we are scared to. I am not scared to I just can’t be bothered to waste my time talking to someone who will not listen

Please share one thing (or more) which you wish you had known before you moved in:

Be careful of the annual rental increases. Yearly, ours has gone up by £250 since moving in. Plus £125 pcm for parking. It’s also hard to get a parking space as there’s a wait for spots.

Please tell us about the good and bad aspects of living in your local area:

Depends on which side of the building you live on. If its facing London Road, you'll hear noise from the late-night club on the weekends and of course the cars. If it's facing the market, you'll hear buskers and the sound of the market almost every day, but most days it's manageable. Events in the local park can also be heard. If you're looking for a lively area though this is it. Right above a supermarket and access to great transport links in less than a 10 minute walk to the station.

How has the building management responded to any problems or issues you have raised:

Respond to maintenance requests well but have recently changed companies to outsource repairs, somewhat complicated process now with the app and having to deal with the third-party company directly as a resident.

Please share one thing (or more) which you wish you had known before you moved in:

That the apartments wouldn't really be upgraded often.

Please tell us about the good and bad aspects of living in your local area:

The apartments are so close to the city centre, its one of the closest apartment blocks. Train station is a 15 minute walk and bus stops everywhere. Of course with city centre living comes some down sides - it can get a bit noisy especially on match days or friday/Saturday nights. Theft is an issue - our bike sheds have been broken into multiple times.

How has the building management responded to any problems or issues you have raised:

Yes but not always instantly. We've been esiting on a new freezer for6 months.

Please share one thing (or more) which you wish you had known before you moved in:

No break clauses are offered in the contract and th company do not seem open to negotiation! This makes it hard to move from the apartments on to the property ladder /move elsewhere because you're tied in for 12 months.

Please tell us about the good and bad aspects of living in your local area:

Brilliant location right next to high street and easy access out of the city. Great for proffesional workers and families alike.

How has the building management responded to any problems or issues you have raised:

Any issues gave been dealt with almost immediately and in satisfactory timing.

Please share one thing (or more) which you wish you had known before you moved in:

Management team throws lots of resident event which are very appreciated and we'll liked.