AA Homes & Housing

Please tell us about the good and bad aspects of living in your local area:

Well Maintained property in prime location with bus and rail services in few steps away. Very close to High street markets.

How has the building management responded to any problems or issues you have raised:

These days the new management company with friendly team responding spontaneously for any issues. Recently in last week my induction hob failed and team replaced it with new one within 30 minutes.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I need to know before I move in 2021, as i was already a previous tenant stayed with same landlord in 2017.

Please tell us about the good and bad aspects of living in your local area:

Poorly managed with lack of communication. Homes that do not meet the standard of living, these used to be offices! Totally infested with ants and silver fishes

How has the building management responded to any problems or issues you have raised:

No, they lack communication and do take a while to fix issues

Please share one thing (or more) which you wish you had known before you moved in:

Lack of customer service, poor standard of rooms, floor boards with large gaps

Please tell us about the good and bad aspects of living in your local area:

This area is far the best out of what we have seen for many aspects. Very good for shopping and transport and for easiness to get us to work.

How has the building management responded to any problems or issues you have raised:

Very swiftly, there as only one minor issue in the course of few months, resolved instntly.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I wish I could know. We were positively surprised with our lovely neighbors after moving in.

Please tell us about the good and bad aspects of living in your local area:

Building is in a quiet location 5 mins walk from East Croydon railway station So convenient for travel and shopping at the whitgift center, House of Fraser, Next, Zara all close by I travel a lot and find living here very suitable for me Management agency are very happy to help with my issues I find they respond to my calls straightaway My heating was playing up , I was on the list for repair and it was resolved within days. Clean place with big reception area Lifts to all floors Good nicely behaved residents next door

How has the building management responded to any problems or issues you have raised:

Yes I have had a good experience with management When I called for minor repairs I was given a date and the repair was done within a few days

Please share one thing (or more) which you wish you had known before you moved in:

8nhave a car and you have to park on meter so I would say please don't use cars

Please tell us about the good and bad aspects of living in your local area:

Its great for commuting to town 15mins to London B 20 mins to Victoria Box Park is 5mins walk LLoyd Park is 15mins walk So many bars and restaurants locally and a local Sainsburys There is Paid parking on the road and drop off inside the building aswell Its a fairly quiet flat and there are no anti social issues.

How has the building management responded to any problems or issues you have raised:

I have been online and got my simple problems resolved within 1/ 2 days I have had no urgent issues

Please share one thing (or more) which you wish you had known before you moved in:

I have lived in other flats in London and I would say that this is a good location and newly refurbished flat My boiler is new and guaranteed for 5 years. Do not shout at ADMIN since they will not respond to Bullying In my central London flat there were notices about Bullying to Staff So Respect!