Timber Yard, B5

Please tell us about the good and bad aspects of living in your local area:

Facilities were convenient. All the shops and restaurants were close, I didn't need to waste my time on the way.

How has the building management responded to any problems or issues you have raised:

They solved them as quickly as they could, I quite appreciate that.

Please share one thing (or more) which you wish you had known before you moved in:

The window situation, it's different from others.

Please tell us about the good and bad aspects of living in your local area:

Restaurants is very close nearby but there are close to the bar area, several week ago there was an security incident

How has the building management responded to any problems or issues you have raised:

Fair good and definitely they are not at a place of fee management

Please share one thing (or more) which you wish you had known before you moved in:

Everything is pretty good, Neil of night shift at reception is always very helpful

Please tell us about the good and bad aspects of living in your local area:

Living in timber yard is just wonderful, having quiet locality but not to forget the access to number of bars, pubs, clubs all in 5 minutes vicinity and even closer to the new street station which is just about 8 minutes walk to catch any train within UK. The area seems to be safe because of the liveliness all around the clock.

How has the building management responded to any problems or issues you have raised:

I haven’t gotten into any situation where I felt the need to report any problems but I’m sure management will solve any problem without any difficulty

Please share one thing (or more) which you wish you had known before you moved in:

Everything has been good so far. The apartment comes with everything you need.

Please tell us about the good and bad aspects of living in your local area:

The bad aspects are the place is very noisy from tenants from inside and outside. I complained about it an nothing happened. Just excuses from the concierge team. People entering the gym without living in the building. Not very secure as homeless people have entered the building many times. Dogs in the lift and jumping on tenants and leaving mess around. People dropping liquids and bins in the lift. A lot of mess from people in the area as there a clubs nearby drinks and takeaway containers is litter. Cigarette droppings in the communal garden area. Very bad insulation and badly made. Expensive property made with cheap materials. The agency expect you fix things yourself and they take weeks to fix issues. It’s very disappointing.

How has the building management responded to any problems or issues you have raised:

They haven’t responded or they just apologise for the issue and nothing is changed or rectified.

Please share one thing (or more) which you wish you had known before you moved in:

Firstly I wish I would have know about the insulation as it is very bad and also how unsoundproof the building was. If I knew if access the gym with strangers I wouldn’t have moved in. Also someone tried to break into the apartment and spoke to concierge and nothing was done. They also took inventory pictures after we had moved in without our notice and some items have gone missing.

Please tell us about the good and bad aspects of living in your local area:

There is a lot of business on the street, it’s a nice development a bit over priced. Nothing gets fixed and it is very annoying. There’s a lot of homeless people around the area too and the tenants resin the lifts with their bins

How has the building management responded to any problems or issues you have raised:

He’s okay not very flexible in this cost of living crisis

Please share one thing (or more) which you wish you had known before you moved in:

That the flat didn’t have a bedroom window and this was very deceitful