Telereal Trillium
The Lookout, BH15
94.39Ranked 3rd out of 6 in Dorset
4.39
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Telereal Trillium
See how residents rate this development
9 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.56
Facilities
4.67
Design
4.78
Location
4.89
Value
4.78
Management
2.56
Viewing 1-5 out of 9
Ollie S (Owner)
Verified Resident
The Lookout, BH15
Nov 2022
Fantastic Development with a roof terrace!
Ollie S (Owner)
Verified Resident
The Lookout, BH15
Nov 2022
Please tell us about the good and bad aspects of living in your local area:
No Negatives. All very positive, fantastic beaches nearby, great bars a restaurants a short walk away.
How has the building management responded to any problems or issues you have raised:
No issues, communication is fine. Maintenance charges have increased from what I was first told.
Please share one thing (or more) which you wish you had known before you moved in:
Maintenance charges have increased, everything else is perfect.
Facilities
Design
Location
Value
Management
Manager response
Thanks for your review, Ollie. We are really pleased you are enjoying your flat!
Posted by
Telereal Trillium, Residential team
Nov 2022
Scott (Owner)
Verified Resident
The Lookout, BH15
Oct 2022
Great design and location.
Scott (Owner)
Verified Resident
The Lookout, BH15
Oct 2022
Please tell us about the good and bad aspects of living in your local area:
The location is excellent. The area is very exciting and trendy and so this was a good choice of location for the building. Transport links are also very good
How has the building management responded to any problems or issues you have raised:
Some issues resolved slowly. Others still not done such as having a correct service charge that reflects accurate costs and accounts.
Please share one thing (or more) which you wish you had known before you moved in:
Just timescales really - keep the communication to those who have committed to buying. Other than that, I really like the design and style of the company's buildings
Facilities
Design
Location
Value
Management
Manager response
Hi Scott, Thanks for leaving a review. We are pleased you are enjoying your apartment, we love The Lookout and Poole itself so are glad you are happy. We will take your feedback on board and appreciate you taking the time to give feedback as this is very important to us.
Posted by
Telereal Trillium, Residential team
Nov 2022
Declan (Owner)
Verified Resident
The Lookout, BH15
Oct 2022
Perfect location, stylish design and great quality.
Declan (Owner)
Verified Resident
The Lookout, BH15
Oct 2022
Please tell us about the good and bad aspects of living in your local area:
The location is great, only a few minute walk to a nice park with a friendly atmosphere. There are also plenty of cool bars walking distance.
How has the building management responded to any problems or issues you have raised:
Very poorly, many issues have been left outstanding for months.
Please share one thing (or more) which you wish you had known before you moved in:
Sound proofing isn't great in the flat, you can hear the neighbouring flats easily.
Facilities
Design
Location
Value
Management
Manager response
Hi Declan, Thanks for your feedback and we are glad you are enjoying your apartment. We will take your feedback onboard and appreciate you taking the time. Please do drop us an email at residential@telerealtrillium.com if you have any questions. Thanks again for taking the time.
Posted by
Telereal Trillium, Residential team
Nov 2022
Carrie (Tenant)
Verified Resident
The Lookout, BH15
Sept 2022
Amazing
Carrie (Tenant)
Verified Resident
The Lookout, BH15
Sept 2022
Please tell us about the good and bad aspects of living in your local area:
We are Right in the centre of the town. Perfect location for night out, dinner, park walks, and beaches
How has the building management responded to any problems or issues you have raised:
Very bad communication. Lift have been broken since day one
Please share one thing (or more) which you wish you had known before you moved in:
Wish there was visitor parking available for family
Facilities
Design
Location
Value
Management
Manager response
Hi, Glad to hear the flat is going well and you are enjoying the specification. Please do not hesitate to get in touch should you have any questions or issues at residential@telerealtrillium.com.
Posted by
Telereal Trillium, Residential team
Oct 2022
Katie (Owner)
Verified Resident
The Lookout, BH15
Sept 2022
Beautiful
Katie (Owner)
Verified Resident
The Lookout, BH15
Sept 2022
Please tell us about the good and bad aspects of living in your local area:
It's so close to all of the amenities, town centre and bars and restaurants. The beach isn't far and I love the location.
How has the building management responded to any problems or issues you have raised:
To an extent but they could be better at answering questions in a timely manner.
Please share one thing (or more) which you wish you had known before you moved in:
The noise level can still be quite loud on the road outside the flat but apart from this it's perfect
Facilities
Design
Location
Value
Management
Manager response
Thank you for your response. We are glad you are happy and take your comments on board for future schemes. Please do not hesistate to get in touch should you have any questions or issues at residential@telerealtrillium.com
Posted by
Telereal Trillium, Residential team
Oct 2022
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Lookout, BH15
Ranked 3rd out of 6 in Dorset