Dorset
Development image of The Lookout, BH15

The Lookout, BH15

3rd

Ranked 3rd out of 5 in Dorset

By Telereal Trillium

4.39

(9 reviews)

The Lookout comprises of 1 & 2 bedroom apartments with private residents’ rooftop terrace and spectacular views over Poole Harbour. Also, local amenities include shops, pubs and restaurants. Transport links are impressive, with links to the rest of Dorset and the South West, London and continental Europe.

  • Telereal Trillium

Latest Reviews

4.39

9 total reviews

Stats

Overall

4.56

Facilities

4.67

Design

4.78

Location

4.89

Value

4.78

Management

2.56

Write a review
Viewing 1-5 out of 9
Fantastic Development with a roof terrace!

Ollie S (Owner)

Verified Resident

Nov 2022

Fantastic location, roof terrace is brilliant and the finishes in the apartment are superb. The size of the apartments are also very spacious, great amount of windows making the whole flat light and airy. Overall really impressed and really happy it’s my first home.

Please tell us about the good and bad aspects of living in your local area:

No Negatives. All very positive, fantastic beaches nearby, great bars a restaurants a short walk away.

How has the building management responded to any problems or issues you have raised:

No issues, communication is fine. Maintenance charges have increased from what I was first told.

Please share one thing (or more) which you wish you had known before you moved in:

Maintenance charges have increased, everything else is perfect.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Thanks for your review, Ollie. We are really pleased you are enjoying your flat!

Posted by

Telereal Trillium, Residential team

Nov 2022

Review image for review 8d0936d4-8c0d-41e3-811c-12c5299661bf
Review image for review 8d0936d4-8c0d-41e3-811c-12c5299661bf
・・
Great design and location.

Scott (Owner)

Verified Resident

Oct 2022

The design is very good. Did feel like the buildings were rushed at the end as I had lots of silly issues (many were sorted). Property management has been poor to date with zero confidence in their ability to sort issues in a timely manner from myself. The roof terrace is excellent and the overall look and feel is great.

Please tell us about the good and bad aspects of living in your local area:

The location is excellent. The area is very exciting and trendy and so this was a good choice of location for the building. Transport links are also very good

How has the building management responded to any problems or issues you have raised:

Some issues resolved slowly. Others still not done such as having a correct service charge that reflects accurate costs and accounts.

Please share one thing (or more) which you wish you had known before you moved in:

Just timescales really - keep the communication to those who have committed to buying. Other than that, I really like the design and style of the company's buildings

4

Facilities

4

Design

4

Location

4

Value

2

Management

Manager response

Hi Scott, Thanks for leaving a review. We are pleased you are enjoying your apartment, we love The Lookout and Poole itself so are glad you are happy. We will take your feedback on board and appreciate you taking the time to give feedback as this is very important to us.

Posted by

Telereal Trillium, Residential team

Nov 2022

Review image for review 8a3a67fc-b2e3-4c60-b293-982ccdf01c43
Review image for review 8a3a67fc-b2e3-4c60-b293-982ccdf01c43
・・
Perfect location, stylish design and great quality.

Declan (Owner)

Verified Resident

Oct 2022

The layout and design choices of the property are very nice. High quality appliances and fittings are used throughout making the place feel like a solid home. The big windows give the place a very spacious feel. The only negative is the sound proofing from other flats isn't that good.

Please tell us about the good and bad aspects of living in your local area:

The location is great, only a few minute walk to a nice park with a friendly atmosphere. There are also plenty of cool bars walking distance.

How has the building management responded to any problems or issues you have raised:

Very poorly, many issues have been left outstanding for months.

Please share one thing (or more) which you wish you had known before you moved in:

Sound proofing isn't great in the flat, you can hear the neighbouring flats easily.

5

Facilities

5

Design

5

Location

5

Value

3

Management

Manager response

Hi Declan, Thanks for your feedback and we are glad you are enjoying your apartment. We will take your feedback onboard and appreciate you taking the time. Please do drop us an email at residential@telerealtrillium.com if you have any questions. Thanks again for taking the time.

Posted by

Telereal Trillium, Residential team

Nov 2022

・・
Amazing

Carrie (Tenant)

Verified Resident

Sept 2022

Kitchen -counter colour is unique, - huge amount of cupboard space - smoke alarms go off with slightly cooked toast, which is very annoying bathrooms -spacious -floating toilets, makes it easier to clean the floor Bedrooms -master bedroom is smaller than spare one

Please tell us about the good and bad aspects of living in your local area:

We are Right in the centre of the town. Perfect location for night out, dinner, park walks, and beaches

How has the building management responded to any problems or issues you have raised:

Very bad communication. Lift have been broken since day one

Please share one thing (or more) which you wish you had known before you moved in:

Wish there was visitor parking available for family

5

Facilities

5

Design

5

Location

5

Value

1

Management

Manager response

Hi, Glad to hear the flat is going well and you are enjoying the specification. Please do not hesitate to get in touch should you have any questions or issues at residential@telerealtrillium.com.

Posted by

Telereal Trillium, Residential team

Oct 2022

・・
Beautiful

Katie (Owner)

Verified Resident

Sept 2022

The property management has been really disappointing and there's been a few errors made by the builder which have led to issues for all residents. However, I am incredibly happy living here and love the layout, quality and look of my home. The views from the roof are spectacular.

Please tell us about the good and bad aspects of living in your local area:

It's so close to all of the amenities, town centre and bars and restaurants. The beach isn't far and I love the location.

How has the building management responded to any problems or issues you have raised:

To an extent but they could be better at answering questions in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

The noise level can still be quite loud on the road outside the flat but apart from this it's perfect

4

Facilities

5

Design

5

Location

4

Value

1

Management

Manager response

Thank you for your response. We are glad you are happy and take your comments on board for future schemes. Please do not hesistate to get in touch should you have any questions or issues at residential@telerealtrillium.com

Posted by

Telereal Trillium, Residential team

Oct 2022

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Page 1 of 2

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

The Lookout, BH15

3rd

Ranked 3rd out of 5 in Dorset

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