The Green, Hartlepool, TS26

Please tell us about the good and bad aspects of living in your local area:

Lovely quiet neighbourhood, close to shops, schools and a great pub. Public transport links really close by too, and easy access to roads out of town for commuting. Loads of parking space, bit of a nuisance getting people parking in the street on football days but overall not too bad.

How has the building management responded to any problems or issues you have raised:

I haven’t raised any concerns or issues - everything is fine.

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of anything other than the daft football fans use the street as parking during home games which is a bit annoying

Please tell us about the good and bad aspects of living in your local area:

Good: - Good location in terms of plenty of local amenities and local schools within walking distance, about a 15 minute walk or a 5 minute drive to the marina which has plenty of restaurants and shops and the occasional market. - Local navy museum on the marina which is a nice little day out, also a few beaches within a 15 minute drive. - Despite there being a fair amount of crime in Hartlepool, we've had no direct experience of this in our 3 years of living here. - Train station is only a 10-15 minute walk and there are bus stops everywhere so travelling isn't an issue. - Frequent bin collection happens weekly with alternating bin type every other week (recycling one week, general waste the next). - Street cleaning truck recently came down to clear up the back alley which is often dumped in by the neighbouring street (not part of The Green development) and have done a really nice job, I hope this stays frequent. Not so good: - Although The Green itself is a lovely little area and I've had no personal issues with neighbours, the surroundings streets are very run down with some unpleasant people wandering typically at night. - Parking is available when the football's not on. Sadly the residential streets are not resident permit parking only so anyone has free right to park wherever they want so when the football is on at the local stadium our streets often get flooded with cars.

How has the building management responded to any problems or issues you have raised:

Assured me they would have someone come to resolve any maintenance issues and he has so far been true to his word. They would also reach out after a couple of weeks to make sure the issue has been resolved effectively.

Please share one thing (or more) which you wish you had known before you moved in:

How busy the street parking gets when the football is on at the local stadium. As I often struggle to walk long distance and can't carry much weight it becomes a real hinderance if I need to unload my car of any shopping etc. but I have to park halfway down the street or the next street over.

Please tell us about the good and bad aspects of living in your local area:

Close to local convenience shops and walking distance to town. It is a quiet area with a lovely grass area right outside which is great for little dog walks and has plenty of bins and few benches. Plenty of parking available.

How has the building management responded to any problems or issues you have raised:

It was handled very quickly and didn't hesitate to get it fixed. Brilliant service.

Please share one thing (or more) which you wish you had known before you moved in:

The key for the gate HD a £5 deposit that can be obtained from the council. The council do come and clean up the back every now and then. You don't need to put the bins out as they are able to get to them.the gassed area is well maintained and often.

Please tell us about the good and bad aspects of living in your local area:

On the street I'm on there's trees in the road. These trees take up parking spaces, at times its hard to park near your house. There has been a few problems with thieves trying to get into cars. We've installed a ring doorbell but this isn't working if I can't park outside our hose. The rent prices are extortionate for what you get.

How has the building management responded to any problems or issues you have raised:

Dave is sound. He will help where he can. It's the people that's above him that are useless

Please share one thing (or more) which you wish you had known before you moved in:

Check for damp and make a note of any problems straight away

Please tell us about the good and bad aspects of living in your local area:

Great range of local shops nearby within walking distance. Very close to the town and the marina for ease of access to shopping and leisure activities. Very low traffic noise and only minor disturbances from members of the public visiting the local pub and the houses on the main road entering the garden.

How has the building management responded to any problems or issues you have raised:

Yes they have, we’ve had damp on the ground floor and a leak in the shower.

Please share one thing (or more) which you wish you had known before you moved in:

The walls are very thin on the adjoining houses if you are mid terrace.