Development image of St Andrew's Park by St Modwen Homes, UB10

St Andrew's Park by St Modwen Homes, UB10

3rd

Ranked 3rd out of 3 in Hillingdon

By St Modwen Homes

3.21

(11 reviews)

St Andrew's offers a new community comprising of 1300 contemporary homes, located in a parkland setting on the doorstop of Uxbridge town centre. The development offers easy access to Central London, Heathrow and the motorway network.

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Latest Reviews

3.21

11 total reviews

Stats

Overall

3.00

Facilities

2.82

Design

3.27

Location

4.45

Value

3.09

Management

1.45

Viewing 1-5 out of 11
Disappointed

Airida G. (Owner)

Verified Resident

Oct 2021

Me and my husband have bought a flat from St Modwen back in December 2020. So it has been almost a year since us moving in. Long story short, once you complete your post purchase review they are no longer interested. We still have a number of snags which await fixing since we moved in. No dates for it to be done. Dozens of emails sent, either no reply or no action taken to actually organise it being fixed. Basically, no customer service post purchase, they are not interested once they get your money and the review. We’ve just received a second review request, we’re definitely going to put what we think in that one. Snags outstanding: cracked tiles in the bathroom, bathroom fixtures misaligned when installed, tiling under the sink in the bathroom done unprofessionally with massive gaps between the sink and the wall, flat door lock misaligned hence it doesn’t lock properly, balcony window eaten out by some sort of acid that needs to be repainted (told it was dirt, however it doesn’t clean up, tried by multiple people) it needs to be repainted, leek from the pipes in the garage, leeks coming from walls (unknown where from, as even the developer apparently doesn’t have a clue). Underground garage gates never work, security doors for the block dies too often, meaning anyone can get inside, we had 5 bicycles stolen from bicycles store which is supposed to be secure within a couple of months from moving in, of course security door has not been working, as a new built I would have thought that it’s supposed to be in the top condition and not have everything breaking all the time. And it seems like the more time we spend here the more faults we find. The managing agents are appalling, charge outrageous amounts of money for unknown what, no requests for receipts met.

Please tell us about the good and bad aspects of living in your local area:

Near a town, with a good shopping facilities. Station 10mons walk. 45mins to central London. NO PARKING AVAILABLE FOR VISITORS. Still don’t understand why? People smoking weed and drinking alcohol in underground garage as gates never function as they should.

How has the building management responded to any problems or issues you have raised:

By not even bothering to reply. After you buy and they get their money they are no longer interested.

Please share one thing (or more) which you wish you had known before you moved in:

Post purchase customer service, which is non existent. Daily charge for heating and hot water which is £1.00 a day. That’s £365 a year just for having heating and hot water plus your usage on top.

2

Facilities

3

Design

4

Location

2

Value

1

Management


Would never buy with St Modwen again

Georgie W (Owner)

Oct 2021

The external design of the development appears to be great, very modern looking and great curb appeal. However that is where my positive feedback ends. Building and property management has been diabolical, we have been left with damp walls, damp ceilings, water leakage through the ceilings and window seals. This was first reported when we first moved in almost a year ago and has still not been rectified by St Modwen. My messages are ignored every week, I have taken days off work for these to be repaired and nobody turns up to fix these issues. The design of the balcony drainage is awful, this is causing the leaking water in our apartment, we were told this would be investigated 2 months ago and still nothing has been done.

Please tell us about the good and bad aspects of living in your local area:

Location is good, 10min walk to nearest train station and shopping centre very nearby as well. Bin collection has been very temperamental and we have been left with overflowing bins for weeks at times. Parking availability is poor as there are no visitor parking spaces at all on the development

How has the building management responded to any problems or issues you have raised:

The response has been awful. We had a list of over 20 issues with our apartment when we first moved in as is it was simply not liveable. Small issues were fixed straight away but almost a year later we have had no resolve to the major issues with our flat such as leakages and damp. My messages are either ignored, or days are promised for works to be carried out with no one turning up. I first complained about the damp in November 2020 - still not resolved. I have since complained about 2 more leakages since then back in June 2021, still no resolution once again.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about all of the issues that we would have experienced in the apartment and the poor customer service that myself and all the other residents have received.

1

Facilities

1

Design

4

Location

1

Value

1

Management


Beautiful building designs but poorly thought threw with horrible management

Alfie (Owner)

Verified Resident

Sept 2021

The building itself is stunning but there are a lot of areas which were poorly considered such as the balcony designs drainage and windows vents causing water to leak in. The developer is not quick to respond and always tends to delay, avoid or postpone any issues we have. The management is beyond poor with their cleaning and response time as well as cost which seems way too high for what they actually do.

Please tell us about the good and bad aspects of living in your local area:

Local shops are great with quick access to the local Uxbridge town centre and shopping centre. Close to the tube station with links into London. Parking can be an issue as there is no visitor parking so others tend to park in any residential spots.

How has the building management responded to any problems or issues you have raised:

Yes there was a 2 week period after purchase they were great and did have to keep on to them but they resolved issues quickly. After that it was a nightmare to try and get things resolved

Please share one thing (or more) which you wish you had known before you moved in:

The cost of district heating, such a con and it’s meant to be the future… also how poor the maintenance company is

3

Facilities

2

Design

4

Location

3

Value

1

Management


The design is very modern, open plan and good interior decor

JadE (Owner)

Verified Resident

Sept 2021

The design is very modern, open plan and good interior decor. Property management takes a long time to respond to you, delays in getting issues resolved. Facilities are ok but you’re paying extortionate prices.

Please tell us about the good and bad aspects of living in your local area:

The location is great, parking is an issue as there’s hardly no visitor bays and everywhere is double yellow line around the the development

How has the building management responded to any problems or issues you have raised:

Management either doesn’t respond or delayed in resolving issues.

Please share one thing (or more) which you wish you had known before you moved in:

Parking for visitors around the development is poor

4

Facilities

4

Design

5

Location

3

Value

2

Management


Great area to live in

M K (Owner)

Verified Resident

Sept 2021

Love the building and its overall look. The balconies at The Dice need to be corrected to distribute rain away from the walls and leaks from neighbours above. Flats could also use more storage space. No major issues and we feel the money was well spent. Mainstay property management is appalling.

Please tell us about the good and bad aspects of living in your local area:

Close to town centre and train station. Quiet and area with lovely park and places to walk. Wish there would be more parking spaces.

How has the building management responded to any problems or issues you have raised:

Mainstay is terrible. Service charge increased but we don’t see any improvements. Everything needs to be constantly chased. Very difficult to get in contact with.

Please share one thing (or more) which you wish you had known before you moved in:

The management company is terrible. The Dice balconies need to be corrected to distribute rain/water away from the building. No visitor parking.

3

Facilities

4

Design

5

Location

4

Value

1

Management


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

St Andrew's Park by St Modwen Homes, UB10

3rd

Ranked 3rd out of 3 in Hillingdon

More developments in Hillingdon