Smiths Yard, M4

Please tell us about the good and bad aspects of living in your local area:

Living in the middle of Ancoats you are surrounded by bars and cafes but the noise levels are still low. Not a lot of parking but supermarket and gym are in walking distance.

How has the building management responded to any problems or issues you have raised:

Building management responds to issues promptly and we are kept updated.

Please share one thing (or more) which you wish you had known before you moved in:

There are discounts for local businesses from living in the building

Please tell us about the good and bad aspects of living in your local area:

Close to the centre of Manchester, good range of local bars, pubs, restaurants and shops without being central. Transport links are close. The crime in the area isn’t great, a lot of cars smashed and people’s personal belongings stolen.

How has the building management responded to any problems or issues you have raised:

They respond within a day or 2 and usually get fixes in place pretty fast.

Please share one thing (or more) which you wish you had known before you moved in:

About the building works that were happening next to us for a year that was creating a good amount of noise daily

Please tell us about the good and bad aspects of living in your local area:

Amazing building and facilities in the heart of city centre. Many bars and restaurants close by as well as grocery shops. The location is ideal.

How has the building management responded to any problems or issues you have raised:

Always had a prompt response on every issue we had from local tap dripping in the bathroom to alarm battery maintenance.

Please share one thing (or more) which you wish you had known before you moved in:

Overall colder flat than expected due to being next to the bin room. The windows despite new are not well sealed so it's causing issues over the winder

Please tell us about the good and bad aspects of living in your local area:

There is so much to do on your doorstep in Ancoats, and you're so close to NQ and the city centre. In 2 years I've experienced antisocial behaviour once, generally I feel very safe though and local noise (traffic/revellers) is not an issue. The one annoying thing is that the local council are trialling one way and pedestrian measures in the area that has made it difficult to get to the front door and car park. These measures are due to be reviewed in June 2024.

How has the building management responded to any problems or issues you have raised:

Promptly and effectively, even when we caused the problem.

Please share one thing (or more) which you wish you had known before you moved in:

There is no inventory done when there is a change of tenancy (as in, when you take over a resident's tenancy before their contract expires). It will probably be fine, but I wonder what the landlord will do about pre-existing damage when we move out.

Please tell us about the good and bad aspects of living in your local area:

All this is good we live in a friendly area with bars and pubs not much noise but have earplugs but if you close the window then it’s okay

How has the building management responded to any problems or issues you have raised:

Yes Neil concierge is great we are friends and I give him cookies

Please share one thing (or more) which you wish you had known before you moved in:

Can’t bang up pictures with nails so had to find out how to attach them properly