Smith's Dock, NE29

Please tell us about the good and bad aspects of living in your local area:

Great area! Nice views of the tyne and the fish quay is walking distance!

How has the building management responded to any problems or issues you have raised:

Always very keen to help out if there is any issues

Please share one thing (or more) which you wish you had known before you moved in:

It would have been nice it the apartments came with fitted wardrobes on the bedrooms, hopefully without sacrificing space though

Please tell us about the good and bad aspects of living in your local area:

Great location, situated on the river, with a short walk to lovely bars, restaurants and the beach.

How has the building management responded to any problems or issues you have raised:

Any teething problems were dealt with quickly and to a high standard.

Please share one thing (or more) which you wish you had known before you moved in:

How close tynemouth the apartments are, very convenient.

Please tell us about the good and bad aspects of living in your local area:

I enjoy the location of the area, right on the fish quay and walking distance to all my needs

Please share one thing (or more) which you wish you had known before you moved in:

Multiple maintenance costs for the same thing

Please share one thing (or more) which you would change about your development:

Include a breakdown of the Maintenance costs. I seem to be paying multiple maintenance bills for the same thing

Please tell us about the good and bad aspects of living in your local area:

The view over the river is great, the fish quay is a short walk, and there's a metro station about 10 min walk away too.

Please share one thing (or more) which you wish you had known before you moved in:

The 'smart' lighting and heating system (Lightwave RF) is terrible; too many flaws and bugs to count. I replaced mine with Philips Hue lights and Nest thermostats and it's a whole world of difference.

Please share one thing (or more) which you would change about your development:

The bathrooms are really poorly designed. Ugly floors, storage too high to reach, and there's a wide (about 60-80cm) void of wasted space behind the units that could have been better utilised.

Please tell us about the good and bad aspects of living in your local area:

Local area in terms of amenities is good, but it is let down by the high crime rate in the development, which is un-helped by the lack of being gated, the lack of security cameras, and the easily prised open front doors at the Smokehouses. Transport is problematised by the nearest way down the country being a toll road.

Please share one thing (or more) which you wish you had known before you moved in:

Delivery people will frequently leave packages in the communal mail room, in front of an easily opened glass door, in front of a public walkway (without telling you). Packages, as a result, get stolen. Fishermen and other people will often congregate outside of the building throughout the day, playing loud music, shouting, and urinating into the Tyne. Although the properties are overall peaceful, this lets it down. The community at Smith's Dock itself is very good and friendly. On a personal note, I would have liked to have known that the landlords won't install/fix anything they agreed to before or after moving in, which makes the apartment uninhabitable at times.

What is the best feature of your home:

The huge bathroom, including the giant mirror and spacious bath.