One Canalside, CM2

Please tell us about the good and bad aspects of living in your local area:

Great access to local shops, bars, open spaces and public transport. Area’s very quiet and well maintained. The post room is a godsend. The communal office space, tenants lounge and private dining room are great amenities to have although the booking process for the dining room could be easier.

How has the building management responded to any problems or issues you have raised:

Very communicative - even when there isn’t a resolution yet we feel kept in the loop.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we’d known that we could find most of the info we’d need after moving in on the resident’s portal. I also wish we’d known that visitors parking is limited and that you need to pay for the permits for these.

Please tell us about the good and bad aspects of living in your local area:

Very easy access to town, and the shops and bars etc, as well as parks and local river walks. Parking, other than paid for permits for residents, is terrible, with very aggressive parking company ticketing. On-going nearby developments, including new bridge and a new junction on Springfield Road, have impacted walking into town as well as driving. The lack of permit parking within the same block as your apartment is disappointing

How has the building management responded to any problems or issues you have raised:

Yes, I've always received a response from the team, although some of the maintenance issues weren't actually resolve during my stay.

Please share one thing (or more) which you wish you had known before you moved in:

That my car parking space wasn't in my block, especially annoying given my front door is next to the car park door.

Please tell us about the good and bad aspects of living in your local area:

Location good although little further than a 5 min walk to the train station. Parking is limited so this could be improved

How has the building management responded to any problems or issues you have raised:

I haven’t really needed to contact them however the office is open a lot.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is the main issue which I feel a lot of people agree with.

Please tell us about the good and bad aspects of living in your local area:

It is a very nice building with bike storage and green areas for walks. It is nice to be by the river.

How has the building management responded to any problems or issues you have raised:

Reception welcoming. Katie and Nigel always happy and available to help.

Please share one thing (or more) which you wish you had known before you moved in:

What doctors and dentists are nearby however can Google this.

Please tell us about the good and bad aspects of living in your local area:

Chelmsford is a nice town with lots of shops, good transport links to London and multiple car parks.

How has the building management responded to any problems or issues you have raised:

Any issue I have, Katie responds quickly and is always so friendly and professional.

Please share one thing (or more) which you wish you had known before you moved in:

Gas and water meters are not located in the flat however you can ask Katie for them and she sends them over straight away.